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We’ve heard some quirky — and hilarious — questions about traveling in South Florida. Now we want to hear yours. – Sentinel of the Sun


Those of us who love to travel want everything to go perfectly, so we ask lots of questions beforehand to ensure a smooth trip. We want good weather, clean hotels and reasonable driving distances. Some of us want to bring our pets; others prioritize polite restaurant workers or Instagram-friendly photo backgrounds.

We wondered what kind of questions visitors to South Florida ask local travel professionals. They shared quirky and hilarious requests.

Now we want you to ask us about South Florida travel, and we promise not to laugh. Want to know more about a weekend getaway within a day’s drive? A beach hotel to visit your in-laws? Or the best way to get to the airport without driving?

Tell us what you need to know about airlines, hotels, restaurants and things to do, and I’ll do the research for you.

The email is [email protected]

“Is it going to rain at my family reunion on July 7? — A question to the Greater Fort Lauderdale Chamber of Commerce.

Some tourists want a guarantee of good weather. This is impossible at any time of the year in South Florida, but especially in the summer. Rain is definitely a possibility in Fort Lauderdale in July, according to the National Weather Service. Either way, the NWS describes our weather from early July through early September as “hot, humid, and wet.”

“How far are the Keys?” — Question from drivers arriving at the Florida Keys Visitor Center in Key Largo.

“You are already there !” That response comes as a surprise to many tourists, who associate the Keys with Key West, 97 miles on the Overseas Highway. Drivers have more than two hours before arriving at the southernmost continental city in the United States.

Hollywood, Florida vs. Hollywood, California: – Appeal taken by Catarina Suplicy of the Greater Hollywood Chamber of Commerce.

Caller: “Where’s the best beach in Hollywood to watch the sunset?”

Suplicy: “Sir, as we are on the East Coast, we see sunrises over the ocean”, not sunsets.

Caller: “Impossible. I’ve been to Hollywood many times and I know I can go to the beach to watch the sunset.

Suplicy: “Sir, you called the Greater Hollywood Chamber of Commerce in sunny South Florida.”

Caller: (Click)

“Can you stop the seaweed from washing up on the beach?” — Question to the Delray Beach Chamber of Commerce.

Business owners wish they could control the algae that has invaded South Florida’s shores for the past 10 years. Sargassum smells like rotten eggs, attracts insects and harms tourism. Scientists say algae blooms are linked to climate change because plants thrive in warm water. Some cities collect it and turn it into fertilizer, others plow it under the sand, but these approaches are expensive and do not prevent the next influx.

“Which celebrity is currently staying at the hotel and in which room?” — Question to the Riverside Hotel, Fort Lauderdale.

The hotel has a standard response for this: “Thank you for asking, but we respect the privacy of all of our guests. Everyone is considered a VIP.

“I have a peanut allergy. Can I still go to Peanut Island? – Question to the Discover Palm Beach County Social Media Team.

There are no peanuts on this island, unless a visitor brings them by boat. Peanut Island is an 80-acre recreation area in the Intracoastal Waterway that attracts boaters, campers and snorkelers. The developers had planned to use the island as a peanut oil shipping terminal, but this plan was abandoned in 1946 and the name stuck.

“Are you picking you up at the airport?” Is there an age limit? Can I bring my emotional support cat? — Questions to Fort Lauderdale Water Taxi.

No to all of the above, Water Taxi’s Chloe Cannon tells interrogators.

“I have the hardest time booking a hotel. I think I like one and then I’ve read a ton of bad reviews. I’m traveling with my 2 year old and 9 month old. I had booked a hotel but I was scared when I read how awful and run down it was recently.” — Question to Things To Do In Fort Lauderdale, a Facebook group.

Don’t judge a hotel by its online reviews, said Vicki Bean, a travel consultant with LUXE Travel Management in Boca Raton.

“The majority of happy customers don’t leave reviews, and unhappy customers may have booked the cheapest room, which isn’t always the best idea, or have unrealistic expectations, which means they booked a 2-3 star hotel when they expected a 4-5 star hotel,” Bean said.

Bean said bad reviews often come from guests whose minor incidents are out of proportion, such as a housekeeper or front desk agent they perceive as rude.

It’s best to take recommendations from people you know, such as friends or travel agents, Bean said.

“How tall is the 100 foot Christmas tree? — Question to the Delray Beach Chamber of Commerce.

Delray Beach’s famous 100-foot Christmas tree is as tall as promised. It’s a quirky, sparkling and beloved attraction that rises 10 stories and draws thousands of people to Delray Beach each winter. The tree is decorated with 15,000 LED lights and 30,000 ornaments. According to Stephanie Immelman, executive director of the chamber, the most frequently asked question once inside the tree is “Is this real?” The answer: No, it is aluminum.

“Are butterflies okay when it rains?” — Question to Butterfly World in Coconut Creek.

Butterflies seek shelter in the rain. They hide under leaves and rocks and in the crevices of trees. Heavy downpours are tough on them, but they know where to go in typical Florida storms.

“When are the 4th of July fireworks?” — Question to the Delray Beach Chamber of Commerce.

Many tourists call local chambers of commerce to ask when and where the Independence Day fireworks will take place. This question is not completely unfounded, because some sites organize fireworks in the days before or after the holidays.

“I’m afraid of alligators. Do I have to participate in the Swim for Alligator Lighthouse race? — Question to the Florida Keys and Key West Tourism Council.

There is an annual “Swim for Alligator Lighthouse” marathon in Islamorada that raises funds to preserve the Alligator Reef Lighthouse, one of six along the Florida Keys. The 1873 lighthouse is named after the Navy’s USS Alligator, which sank nearby in 1822.

There are no alligators near this beacon on the Atlantic Ocean as the reptiles prefer fresh water.

“Can you guarantee that you have never had a pet in this room?” — Question to the Riverside Hotel, Fort Lauderdale.

Response from Heiko Dobrikow, General Manager: “We are a pet-friendly hotel and also offer accommodation for all guests with assistance dogs. We are sure that in the last 86 years of the hotel, a pet has been in every room. Rest assured that we clean our rooms thoroughly after a guest with a pet has stayed with us.

Do you have a South Florida travel question? Remember that no question is too dumb. We will do the research for you. Email [email protected]

Nikko Amata City Chonburi Hotel to Open in Thailand on June 1


Okura Nikko Hotel Management Co Ltd, a subsidiary of Hotel Okura Co Ltd, will open Nikko Amata City Chonburi Hotel on June 1 in Amata City, Thailand. The hotel now accepts advance reservations for accommodation.

The new hotel is located in the industrial area of ​​Amata City Chonburi, the largest industrial area in Thailand. Covering an area of ​​around 4,000 hectares, the estate is home to around 750 international companies. These include more than 450 Japanese companies, mostly automotive component manufacturers and steel and plastic processing companies, constituting the largest concentration of Japanese companies outside of Japan.

The hotel will provide comfortable and secure Japanese-style facilities and services for expats and corporate business travelers in the area. The Amata Spring Country Club, a prestigious golf course in Thailand, is also located nearby, making it an ideal location for those wishing to enjoy a round of golf during their stay.

Guest room

Standard guest room

The decor of the hotel’s 220 rooms features wood grains, creating a sense of calm. The standard rooms are quite spacious, with an area of ​​around 32 square meters, and contain individual desks for working. All rooms have a Japanese-style bathroom with a separate toilet equipped with a bidet, as well as luxury beds and mattresses from the American bedding company Simmons. Larger condo-style rooms with an area of ​​64 square meters and three categories of suites ranging from 64 square meters to 96 square meters are also available. Some room types are equipped with cooking facilities, washing machines, and massage chairs, making them ideal for medium to long-term stays.

Three executive floors (10th to 12th) will include rooms with upgraded comfort and facilities. Guests on these floors will enjoy complimentary access to the Nikko Lounge, an executive lounge offering guests priority check-in and check-out as well as drinks and snacks. All guests will be able to use the swimming pool, fitness center and communal bath, as well as the business corner and coin-operated laundry facilities, all at no additional cost.

Restaurants and bars


• Shikisai (188 seats)

Shikisai will offer both Japanese cuisine and a selection of international dishes in separate individually designed spaces. It also has a bar counter, a teppanyaki counter and private rooms for special occasions. Menus include a wide variety of dishes, from traditional Japanese cuisine to box lunches and snacks to accompany drinks; Thai and Western cuisine will also be offered. A special fusion menu blending Thai and Japanese cuisine will allow guests to enjoy Chef Hiroaki Yamaguchi’s creativity.

• Lobby Lounge (30 seats)

Located next to the reception, the Lobby Lounge will offer drinks and snacks – an ideal place for breaks and informal meetings.

• Pool bar (22 seats)

Located next to the pool on the top floor, the pool bar will offer cocktails and light snacks and allow guests to enjoy beautiful views of Amata town.

Banquet halls and meeting rooms


The largest banquet hall, the Tsuru Ballroom, offers 400 square meters of space and can accommodate approximately 280 people for a formal dinner or 400 for a standing banquet. It is equipped with three large screens and a complete sound and lighting system. It can also be divided into two sections, creating two medium-sized banquet halls.

In addition, the hotel offers three meeting rooms (Matsu, Take and Ume), each with an area of ​​50 square meters. These can be combined to form a medium sized meeting room or banquet hall up to 150 square meters.

The variable arrangement of the banquet and meeting rooms will allow the hotel to host a variety of events of different sizes, from informal buffets to large conferences and exhibitions. All meeting and banquet rooms will be located on the ground floor, which is convenient when events require multiple rooms, allowing guests to easily move from a seminar room to a party venue at the end of the day, for example.

© Japan today

Debt-ridden de Blasio spends thousands to live well in Brooklyn hotel


Former mayor Bill de Blasio and his wife racked up $2.5 million in debt, but that doesn’t stop them from living in an expensive four-star hotel in Brooklyn.

After leaving office four months ago, de Blasio and Chirlane McCray drove straight from Gracie Mansion to the swanky New York Marriott on the Brooklyn Bridge – where suites cost between $600 and $5,000 a night – and are staying there. Since then their home in Park Slope, Brooklyn, has been undergoing renovations, according to hotel staff and other sources.

The 667-room hotel – which features an indoor pool, fitness center with Pelotons, two restaurants and spectacular waterfront views – is owned by Muss Development, a Queens-based real estate giant whose owners are longtime supporters of de Blasio.

The company is also a top landlord in the Big Apple that leases office space to city agencies, having racked up at least $239 million in contracts with the city since 2014, when de Blasio became mayor, records show.

The 667-room hotel offers impressive amenities, including two restaurants.
Helayne Seidman

De Blasio and McCray stayed in one of the hotel’s more modest suites, which offers both a living room and a bedroom. With a rate of $600 on a recent Saturday night, a four-month stay could cost upwards of $72,000.

De Blasio and McCray certainly didn’t mix with typical tourists and other hotel guests, as their taxpayer-funded NYPD security guards are by their side at all times when they leave their rooms.

Perhaps to chase away the smell of a Post reporter trailing him, the notorious de Blasio, who hates the Yankees and loves the Boston Red Sox, was seen in the lobby on Thursday wearing a Pittsburgh Pirates cap. .

De Blasio generally prefers to take the stairs and brisk walking to get around the hotel. He and his wife are sticking to pandemic protocols and generally wear masks in public areas of the hotel unless they are eating or drinking.

De Blasio’s drink of choice at the hotel bar are drafts of Fat Tire — a $9 Colorado amber beer. He seems to have a good rapport with the hotel staff, many of whom call him “sir”.

De Blasio at the Marriott Hotel in Brooklyn
The former mayor and his wife always wear masks around the hotel unless eating or drinking.
Helayne Seidman
Former New York First Lady Chirlane McCray in the lobby of the posh New York Marriott at the Brooklyn Bridge.
Former New York First Lady Chirlane McCray in the lobby of the posh New York Marriott at the Brooklyn Bridge.
Griffin Kelly/New York Post

However, a member of staff said, “He’s too frugal, and that’s a nice way of putting it.”

When asked if hotel fees had been waived or significantly reduced for the former mayor, a de Blasio spokesperson declined to comment, and a Muss Development spokeswoman insisted that the hotel property “is not involved in the accommodation of specific guests”. Hotel management declined to comment.

While de Blasio is eligible to collect a six-figure pension for his two decades of public service and also receives rental income on two Brooklyn homes he and his wife own, the Post reported last October that de Blasio was dug into a deep financial hole after taking out a second mortgage totaling $615,342 on one of the homes.

His $2.5 million debt also includes $300,000 in legal fees incurred five years ago by lawyers who defended de Blasio in an investigation into his fundraising activities, and more than $200,000 more from long-dormant campaign accounts that owe money.

New York Marriott Brooklyn Bridge Hotel
The owner of the New York Marriott at the Brooklyn Bridge is a longtime supporter of de Blasio.
Griffin Kelly

De Blasio has yet to repay taxpayers nearly $320,000 the city’s investigative department determined he owes for misusing his NYPD security details while mayor.

Critics said de Blasio’s suite life was hypocritical – especially since the progressive pol was elected in November 2013 after promising voters he would end the “income inequality” that has created a ” A Tale of Two Cities”.

“He’s a hypocrite living like a 1 percenter, and that raises a lot of red flags,” Councilman Robert Holden (D-Queens) said. “Who pays for this? Like most people, when I remodeled my home, I did it piecemeal and lived in one room at a time. I definitely wouldn’t stay at a high end hotel like the Brooklyn Marriott, especially if I’m in debt.

Rep. Nicole Malliotakis (R-Staten Island), who lost the 2017 mayoral election to de Blasio, said the former mayor’s living conditions raise questions about a possible “quid pro quo” given lucrative city contracts from Muss Development.

New York Marriott Brooklyn Bridge hotel exterior
De Blasio has over $2 million in debt which also includes $300,000 in legal fees.
Helayne Seidman

“For Bill de Blasio, it was always about himself and his buddies — not average New Yorkers,” she added.

While many of the city’s payments to Muss since 2014 have been made through deals struck before de Blasio took office, much of it has also been amassed through deals struck during his administration.

This includes deals that brought Police Department personnel to Forest Hills Tower in Queens and Taxicab and Limousine Commission personnel to other Muss-owned offices on Staten Island.

De Blasio is a longtime friend of the city’s hospitality industry, with hotels benefiting from de Blasio’s battle with Airbnb and other services that offer tourists short-term apartment rentals in violation of the law. of State. The New York Hotel Trades Council, which has 40,000 members, was the only labor organization to endorse de Blasio’s failed 2020 presidential campaign.

Rental apps become key to reviving old Minnesota hotels


There’s a glut of empty hotel rooms across the state, but Grant Carlson is betting technology and a growing penchant for nearby getaways will help revive a pair of historic boutique hotels he acquired since the start of the COVID-19 pandemic.

In early 2020, Carlson and a group of investors bought the Grant House Hotel in Rush City, about an hour north of the Twin Cities. A year later, they bought the Anderson House Hotel in Wabasha, which for many years boasted an unusual amenity: a room full of cats that could be loaned out to overnight guests. Both hotels are listed on the National Register of Historic Places.

“This market has exploded during the pandemic,” Carlson said. “I’m a big proponent of reusing historic buildings, recycling them, and bringing them into their next chapter of life.”

Small and old hotels in small towns are notoriously difficult. They require maintenance which can be expensive and face more extreme fluctuations in demand than in urban markets.

Carlson is betting he will succeed by managing them as short-term vacation rentals, like those on AirBnb and VRBO.

Most short-term rentals are operated by people looking to make a little extra money by renting out a spare bedroom or vacation property when they’re not using it. But an increasing number of these listings on these sites are published by more traditional hotel operators.

AirDNA, a market research firm focused on short-term rental companies, said that since 2019 there has been a more than 75% increase in the number of hotel rooms listed on Airbnb in the United States. .

And a growing number of these short-term rental platforms have now added a filter that allows travelers to search specifically for hotels. Airbnb — the largest such site — started doing so in 2019. The move came after a huge surge in hotel listings in 2018, said Sam Randall, an Airbnb spokesperson.

Liz Rammer, president and CEO of Hospitality Minnesota, said the pandemic itself has caused a sea change in the way traditional hotels operate and market themselves. Today, the average hotel occupancy rate in the state remains below 40%.

At the same time, the industry is suffering from a severe labor shortage, forcing many hotels to adopt the kinds of practices that are standard among short-term rental offerings.

This means that hotels continue to offer the kind of pared-down, contact-limited services they began to offer during the worst of the pandemic. This includes contactless check-ins on mobile devices and the elimination of daily housekeeping and bed turndown services.

“His [Carlson’s] the timing couldn’t be more perfect,” said Megan Kellin, publisher of Lake Time Magazine and owner of Hotel Rapids, an event center and several short-term rentals in Grand Rapids, Minnesota.

Reducing labor costs can dramatically improve the economic viability of smaller hotels like the ones Grant acquired, Kellin said.

“You can buy these historic properties for pennies on the dollar, but you still have to hire staff, do the training, and manage the humans,” she said. “But people don’t expect the check and the clean towels and the hot cup of coffee in the lobby anymore.”

Kellin said the lodging industry has become increasingly segmented because travelers have very specific expectations. Airbnb customers, for example, tend to seek a more unique lodging experience, like at a historic boutique hotel.

Legally, however, there’s little difference between a rental suite in a private home and one in a more traditional hotel, according to Ben Wogsland, executive vice president of Hospitality Minnesota. He said accommodation providers in Minnesota are all supposed to be licensed to ensure the health and safety of guests. The estimated 8,000 short-term rentals in Minnesota are not permitted.

Carlson said his foray into the hotel business is a natural extension of Superior Stays, a vacation rental business he and several partners started a few years ago. This company operates overnight rentals in Minnesota, North Dakota, and Wisconsin. In Minnesota, this company manages several lakefront condominiums along the north shore of Lake Superior in Lutsen and a growing number of apartments and condominiums in downtown Minneapolis.

At Anderson House, which is just down the street from the National Eagle Center, where a massive expansion is underway, and at Grant House in Rush City, the physical transformation of buildings is still in its “infancy.” , said Carlson. Upgrades will include electric vehicle charging stations and a contactless check-in system.

“Small hotels in small markets have historically been an operational nightmare,” he said.

At the Grant House, which has just 11 rooms, a previous owner spent nearly $1 million on renovations before closing it due to a “health crisis”.

The Anderson House, which is considered Minnesota’s oldest operating hotel, is fully operational but will require more significant upgrades beyond the bedding and linens that have already been replaced. Due to the building’s historic status, he plans to fund some renovations with federal grants and tax credits. Last week, the Wabasha Port Authority voted in favor of a zero interest loan that will help finance some of these improvements.

One of Carlson’s top priorities for this hotel is the reopening of the Lost Dutchman, a speakeasy-style bar in the basement. He’s also working with chefs in the Twin Cities area on a rotating pop-up style meal schedule. He tested the concept in February for the city’s Grumpy Old Men Festival by hosting a lunch prepared by a former chef at the Spoon and Stable restaurant in Minneapolis.

Carlson said that while the pandemic has made the profit model for these hotels even more difficult in some ways, it has created opportunities by making them more affordable.

“We are coming at the right price,” he said. “And we’re buying a brand that’s been around for over 100 years.”

Carlson, who has over 20 years of commercial real estate and development experience, is converting a former Duluth County jail into limited income rental apartments. He hopes to continue adding historic hotels to his portfolio.

“We’d love to go down the Mississippi and continue to choose small boutique hotels that need love,” he said.

Assistant Food and Beverage Manager

job descriptionDirects and organizes the activities of the Food & Beverage departments to maintain high standards of food and beverage quality, service and marketing to maximize profits through exceptional customer service

Participate in the preparation of the hotel’s strategic and marketing plans. Preparation of the budget for the catering department.

Plans and directs the administration and planning functions of the Food & Beverage department to meet the day-to-day needs of the operation.

Ensure that all Anantara Resorts food and beverage standards are met.

Keep abreast of food and beverage preparation and service trends, systems, practices and equipment in the hospitality industry.

Establish a monthly reporting system to monitor: key performance indicators, operational expenses, project updates and other related tasks


Be aware of the best offers from external competitors in the local market and continuously work with hotel colleagues to improve our own offers with the aim of being the best in the market in terms of creativity, service, choice and value for money.

You will be responsible for running operations efficiently in accordance with Anantara brand strategies and standards, while exceeding the expectations of our colleagues, guests and owners.

Establish SOPs and best practices to create high quality service standards for the F&B division that provides the best experience for customers and staff members.

Oversee the operation of all employees, facilities, sales and food and beverage costs to ensure maximum profit for the department.

Take personal responsibility for maximizing product and service quality levels and customer satisfaction.

Achieve high standards of hygiene throughout the catering operation by applying Anantara’s Sanitation Checklist.

Ensure that everyone in the departments properly takes care of all hotel properties and facilities.

Ensure departments perform maintenance inspection on a monthly basis.

Oversee and coordinate the pricing and preparation of menus, beverages and wines, and liaise with local vendors.

Develop middle management through coaching and consulting within F&B outlets.

Participate in public relations activities, sales calls or other promotional activities designed to improve the image and profitability of the F&B departments


The Assistant Food and Beverage Manager is responsible for all F&B operations in the absence of the Food and Beverage Manager.

Maintain an effective link with the Executive Office, Guests and Owner Company at all times while fully projecting corporate image and brand values.

Coordinates the organization and administrative functions in all areas of the F&B division. Ensure that all F&B reports and data are submitted on time to the appropriate departments

Establish and maintain effective relationships with employees.

Liaise with HR on all employee matters including interviewing and hiring, employee orientation, performance reviews, coaching, counseling and termination as necessary to ensure staffing and appropriate productivity.

With the Hotel Training Manager, identify training needs and develop and deliver required training for department employees to meet business needs. Support the training of departmental trainers to continue to improve hotel service levels.

Be a sales champion for the hotel, generate and follow up on business referrals and potential leads to maximize hotel business.

Interview, train, supervise, advise, schedule and evaluate staff.

Above all, lead by example through a hands-on approach to motivate our associate to excel.

Disney park reduces daily attendance limit to ‘provide a comfortable park environment’


If there’s one thing that’s been clear since operations (for the most part) have returned to normal at Disney parks around the world, it’s that Guests everywhere have been missing out on their Disney magic.

With crowds and attendance on the rise in most locations, many visitors have noticed the crowded and sometimes overwhelming nature of a Disney park, and it looks like a theme park will be looking to lower its attendance limit over the coming years.

Credit: Disney

Tokyo Disney Resort in Urayasu, Chiba, Japan was the first Disney-themed amusement park opened outside the United States. Following the success of Walt Disney’s first theme park, Disneyland Resort AKA The Happiest Place On Earth, and Walt Disney World Resort in Orlando, Central Florida, The Oriental Land Company, through a licensing effort by The Walt Disney Company , opened Tokyo Disneyland.

tokyo disneyland
Credit: Tokyo Disney Resort

Related: Disney World Guest Has ‘Never Seen Anything Like It’ After Horrifying Magic Kingdom Experience

Later, Tokyo Disneyland would be joined by a second gate, Tokyo DisneySea, and the Ikspiari shopping complex to become the Tokyo Disney Resort. To meet the needs of its visitors and maximize the guest experience, the resort has several official hotels, including the Disney Ambassador Hotel, Tokyo Disneyland Hotel, Tokyo DisneySea Hotel MiraCosta, Tokyo Disney Celebration Hotel, and the all-new Tokyo Disney Resort Toy Story Hotel. Neighboring hotels include Tokyo Bay Maihama Hotel, Tokyo Bay Maihama Hotel Club Resort, and Hilton Tokyo Bay.

Mickey at Tokyo Disneyland
Credit: Disney

All of this to say that the guest experience at Tokyo Disney Resort is of paramount importance to The Oriental Land Company, and by association Disney Parks.

The Oriental Land Company shared its goals for the next eight years in a recent statement. In two documents, one for the medium term and the other for the longer term, the company behind Tokyo Disney Resort details many plans towards the Disney Resort.

Mickey Mouse at Tokyo Disneyland
Credit: Disney

In the group plan 2024, they detail how they aim to build on and grow the guest experience at Tokyo Disneyland and Tokyo DisneySea. They said:

The OLC Group will aim to provide a comfortable environment at the park by bringing the daily attendance limit below the level before the onset of the COVID-19 pandemic. Furthermore, 2 the Group will take flexible measures to respond to the diversification of Customers’ needs and will deploy decisive new measures to help Customers find new experience value, thus reinforcing the value they derive from the experience. .

tokyo disney guests
Credit: Tokyo Disney Resort

While capacity has been drastically reduced at most Disney parks, with places like Walt Disney World and Disneyland Resort using theme park reservation systems and Park Hopper to combat crowds, it looks like Tokyo Disney Resort will continue to keep attendance limits lower than even before. pandemic levels.

Regarding attendance, The Oriental Land Company details its goal of maintaining lower attendance:

Reducing the maximum number of attendances per day from the pre-pandemic level will allow the OLC group to better control the use of necessary resources on an ongoing basis and establish an operational structure capable of dealing with environmental changes.

very very minnie tokyo stage show
Credit: Tokyo Disney Resort

Tokyo Disney Resort will also seek to match its current attendance levels:

…will also seek to minimize the difference in attendance levels throughout the year, i.e. between weekdays, public holidays, peak and low season, and increase overall annual attendance . Fiscal 2024 attendance is expected to reach approximately 26 million.

Through the opening of Tokyo DisneySea Fantasy Springs and the “remodeling of existing facilities”, the parks’ appeal is expected to attract a “higher level” of visitors and keep the park environment always comfortable whenever visitors visit. .

tokyo disneyland
Credit: Tokyo Disneyland Resort

Related: Disney Guest ‘Sees Everything’ After Being Evacuated From EPCOT Attraction

With regard to longer-term objectives, the company plan 2030 is anchored by the need to bring more “happiness” to Tokyo Disney Resort and its wider districts.

Guests visiting Tokyo Disney Resort can experience attractions at both Disney Parks, Tokyo Disneyland and Tokyo DisneySea. The former takes on a classic Magic Kingdom vibe with a towering Cinderella castle and rides like Adventureland’s Pirates of the Caribbean, Westernland’s Big Thunder Mountain, or Critter Country’s Splash Mountain. At DisneySea, visitors can experience places like the Mediterranean Harbor and the American Waterfront.

Concept art for the new Space Mountain attraction at Tokyo Disneyland
Credit: Disney

Tokyo Disney Resort recently announced the major renovation of Tomorrowland and the complete reconstruction of the beloved Space Mountain attraction.

Do you think attendance at Disney parks should be reduced across the board? Let us know in the comments below!

Life House Launches Growth Affiliate Program


Life House launched its Growth Affiliate Program to reward industry players who support its mission to make hotels more profitable and easier to own. Since 2018, Life House has successfully partnered with an array of owners in the United States, Canada, Mexico and Puerto Rico, with its portfolio including nearly 60 hotels open or under development. As existing owners and financial partners seek to expand with Life House – a testament to its strong track record as an operator – the company plans to double its footprint to over 100 hotels in 2022.

Through its Growth Affiliate Program, Life House will reward stakeholders who make qualified pitches to existing hotel owners and potential investors who can benefit from its technology management platform. If an introduction results in Life House signing a hotel management agreement, Life House will provide a one-time reward in an amount equal to actual 2021 revenue multiplied by 50 basis points, subject to a cap of 50,000 $ per transaction. This innovative program is the first of its kind in hotel management, representing a “win-win” for stakeholders who can add value to their guests while earning additional compensation for their efforts.

“Every day, industry friends volunteer their time to help us achieve our goal of creating value for independent hotel owners,” said Bryan Dunn, Managing Director and Chief Growth Officer at Life House. . “We sought to create a simple and straightforward program that would reward existing peers for their support while engaging a broader base of stakeholders and educating them on the different ways Life House can add value to their customer engagements. “

The program is designed to empower a range of actors who interact with hotels throughout the ownership cycle, including but not limited to brokers, consultants, appraisers, architects and designers. Whether an owner is looking to move away from day-to-day operations or maximize asset-level profitability prior to a sale, Life House is ready to transition any hotel that meets its target criteria and begin adding value. within 30 days of ownership. register. Alternatively, if an owner is selling their hotel or portfolio, Life House can reduce friction by matching opportunities with buyers from their existing network of real estate partners or by equipping an existing bidder with a vertically integrated management and technology solution. .

With a proven track record of increasing net operating income between 50% and 200% over business as usual, Life House currently supports hotel owners with the suite of software products and services below:

  • Independently Managed: With bespoke independent hotels under management with ADRs ranging from $100 to $1,000+, Life House’s portfolio ranges from roadside lifestyle motels to award-winning luxury properties affiliated with Forbes Five Star, AAA Five Diamond and Leading Hotels of the World designations;
  • Life House & Future Brands: Life House’s eponymous brand continues to grow with ongoing pipeline projects from Miami and the Berkshires to Palm Springs and San Juan, PR. Life House will announce its 3-star lifestyle brand later this year with several properties already under contract;
  • Kayak Partnership: Through a unique partnership with Kayak, Life House operates 3 hotels in South Florida and Mexico, with various other flagship projects currently in negotiation. Kayak actively seeks opportunities to expand its brand by partnering with irreplaceable asset owners in gateway markets;
  • Revenue SAAS: After generating 70% of its system-wide direct web revenue, Life House began offering its Revenue Management and Marketing System (“RMMS”) as a SAAS solution to owners -operators who want to keep control of the day. day-to-day operations while generating some of the best direct bookings in the business.

Life House’s introduction of its growth affiliate program comes just months after raising $60 million in Series C funding led by KAYAK and Inovia Capital with participation from investors Tiger Global, Derive Ventures, JLL, Trinity Ventures, Sound Ventures, Cooley LLP, among others. Nearly 4 years after launch and with a decentralized team of over 100 talented corporate team members, Life House remains the only asset-light hotel operator that has built a proprietary technology stack to deliver outsized value to its real estate owners.

Interested parties can learn more by visiting www.life-house.com/growthaffiliateE-mail [email protected]or by contacting one of their nationwide acquisitions or business development team members.

About Life House

Life House is a vertically integrated hotel operations and software platform focused on increasing the profitability and reliability of independent hoteliers. Life House was founded in 2017 as one of the only vertically integrated hotel companies backed by institutional venture capital and private equity investors. The company is investing ambitiously in operational systems to make them much more cost effective, predictable and seamless for owners while making the customer experience more reliable for travelers. Today, the company has nearly 60 hotels in its portfolio across North America. For more information, visit www.life-house.com.

Aussie makes a bizarre discovery in their hotel room bed – but there’s a VERY simple explanation


Aussie makes a bizarre discovery in their hotel room bed – but there’s a VERY simple explanation

  • Australian hotel guest is shocked to find sheet with tag marked ‘NSW HealthShare’
  • The hotel where they were found was used as a hotel quarantine facility
  • Many Australians speculated they were leftovers from its time as a quarantine facility
  • However, others said there may have been a mix-up at a communal laundromat

A guest has reacted in shock and confusion to a tag he found on a bed sheet in his hotel room.

Instead of being branded with the name of the Sydney hotel or a premium brand, it is branded “NSW HealthShare”.

The angry hotel guest posted a photo of the leaf on Reddit, asking for help from other users to explain what was going on.

A Sydney hotel guest posted a photo on social media of the very unexpected bed sheet on his bed (pictured)

“They are from NSW HealthShare,” said one particularly helpful response.

HealthShare NSW, according to its website, is “a statewide organization established to provide high quality shared services to support the delivery of patient care within the NSW healthcare system.”

“There’s RFID in there because they go through an industrial laundry like Parramatta Linen Service and then get redistributed to public healthcare facilities like hospitals in NSW.”

RFID stands for radio frequency identification. It is a form of wireless communication used to uniquely identify an object, animal or person.

Another poster said the hotel was being used as a Covid-19 quarantine facility and was likely to have stayed there once the mandatory quarantine was over and the property was back to being a normal hotel.

A confused hotel guest wondered why their Sydney hotel (not the one pictured) had a bed sheet that looked like it was from a hospital

A confused hotel guest wondered why their Sydney hotel (not the one pictured) had a bed sheet that looked like it was from a hospital

Another suggested there had been a mix-up at an industrial laundry.

“I love it when there’s a mix of sheets and the hospital gets a few from a hotel.”

A bizarre bed sheet found in a hotel room has confused a guest.  Pictured is a stock photo of people checking into a hotel

A bizarre bed sheet found in a hotel room has confused a guest. Pictured is a stock photo of people checking into a hotel

The sheet’s 50-50 cotton-polyester blend, often referred to as polycotton, has not been approved.

“I remember my mum buying me shirts made of this stuff that smell bad after half a day, they can’t be ironed, they can’t be washed at high heat,” one commenter said. .

Another said they were recently in hospital and encountered similar sheets. They “are just awful,” the poster said.

In defense of the hotel concerned, another reviewer said they usually have 100% cotton sheets – supporting the idea that the sheet in question was just a mix-up.

Daily Mail Australia has contacted the hotel where the photo of the leaf is believed to have been taken, seeking comment on the story.

Alila Marea Beach Resort Encinitas ranked among the best new hotels in the world


SAN DIEGO — A North County resort town recently caught the attention of Travel + Leisure magazine editors, landing on their coveted list of the world’s best new hotels.

The 130-room Alila Marea Beach Resort Encinitas was credited by the publication for taking “surfing as seriously as sustainability.” Seriousness aside, there’s also plenty of room to indulge with a spa featuring five treatment rooms and a sauna, dining options by local chef Claudette Zepeda, and a number of other facilities for guests. guests such as a swimming pool, fitness area and electric bicycles available for guests. .

“The place is perfect for a laid-back getaway, with waves crashing on the beach, bikes available to ride into town for tacos, and a solar-heated pool.” Tanvi Chheda from the magazine wrote.

Developers for the resort hotel include JMI Realty and Fenway Capital Advisors of San Diego, according to a property fact sheet. Its architecture, praised by Travel + Leisure, was carried out by Joseph Wong Design Associates.

It opened to the public in March 2021 at 2100 N. Coast Hwy 101.

Thinking of staying at the hotel? Bring your checkbook. Rates start at $639 a night with some — like rooms with two queen beds and coastal views — can be had for an average of over $1,000 a night with others priced in that range. and more.

Sound intriguing? Click or tap here to book your stay.

California was well represented in the magazine’s list this year with a total of five hotels mentioned. Besides Alila Marea, others include:

Learn more about Hotel Encinitas and see the rest of the list here.

Terrapin Hospitality aims for efficiency


ATLANTA — September from Terrapin Hospitality acquisition of K Partners came at the start of a wave of mergers and acquisitions of third-party hotel management companies that shows no signs of abating.

Terrapin Founder and CEO Tony Sherman said he was pleased the deal had materialized as doubling the company’s portfolio put it in a good position for optimal scale and effective management at this stage of the hosting cycle.

“I like to think of us as the size of a goldilocks,” he said in a video interview with Hotel News Now during the Hunter Hotel Investment Conference. “When you’re very small, you can’t take over more than one or two properties at a time. …and if you’re very tall, that has its own inherent problems.

Terrapin recently added 17 additional management contracts to its portfolio in mid-March, and Sherman said the company’s current size, at 85 hotels and 9,765 rooms, is optimal “so that we can really effectively manage many hotels for different owners in different markets. .”

The company’s third-party management footprint spans from California to Florida, and the portfolio includes limited and full-service hotels from brands including Marriott International, Hilton, Wyndham Hotels & Resorts, BWH Hotel Group, IHG Hotels & Resorts and Choice Hotels International.

In 2021, Terrapin got a major injection of investment when Waramaug Hospitality founders Paul Nussbaum and Leslie Ng became investors, and in early 2021 Terrapin acquired a portfolio of five hotels from Waramaug.

Throughout the company’s history, strong brand relationships have been an advantage, Sherman said. He called the brands “helpful and really awesome,” adding that “if we lost access to Marriott or Hilton, real estate revenue would drop like it has during COVID.”

Going forward, Sherman will focus on building on the momentum of his strong year.

“Finding owners who might not be happy with their current management company or owners new to the business who need a management company, or investors who are not managing and buying properties” is the top priority of Sherman to expand the company’s third-party management business. .

The purchase of hotels is also part of the strategy.

“I started out as an investor, and I think that’s why I’m a good third-party manager because I think like an owner; I own it,” Sherman said.

Most recently, Terrapin Hospitality purchased the Denver Hotel in Glenwood Springs, Colo., in November for $15 million and the Glenwood Springs Hotel for $9 million, according to CoStar data.

And finally, more business acquisitions are another path to growth, he said.

“There are smaller management companies that we talk to where the owner does everything himself and is just kind of fed up,” he said. “And I can tell them, ‘Why don’t you join us? You can be an executive. We have an accounting department and an HR department and an e-commerce department; you don’t have to do that stuff.

For more from Terrapin Hospitality’s Tony Sherman, including how the company is addressing labor issues, watch the video above.

Back to Hotel News Now homepage.

The Youghal hotel will be transformed into a “care center” for Ukrainian refugees


The new owners of the Quality Hotel in Youghal are preparing to welcome Ukrainian refugees as the popular family hotel is being transformed into a ‘care centre’.

And although no further holiday bookings are currently being taken, the new owners insist they want to retain the 3-star hotel as a tourist and community attraction. The transfer of ownership was completed on Monday, and hotel staff and guests have been notified of the change.

Workers are supposed to have been assured of job security. The new center’s chief operating officer, Paul Walsh, declined to identify the new owners because “it is right and dignified that our staff receive the details first,” he said.

He was also reluctant to divulge detailed information at this time, but confirmed the hotel was no longer taking bookings. Functions and pre-booked accommodations have been canceled and although no current residents will be evicted, Mr Walsh said ‘we are moving to a model of care’.

The head of operations said he did not yet know how many Ukrainian refugees would be taken in, when they would arrive or how long each group would stay. The center would, however, provide “care support”.

Mr. Walsh declined to say which government body, if any, was coordinating the process. “We want to make sure the staff are taken care of first,” he repeated.

He said alcohol will not be available at the centre, but the tourist side of it will be used for locals, with “other drink and food offerings” available.

“It’s not hospitality on the bedroom side, but we realize that’s an important part of Youghal tourism and we’re going to drive that side of things – thanks to access public, to the use of the toilets, to the parking lot, etc.”, he underlined.

“As we move forward, it will be very good for the city.”

The hotel’s 20-meter Club Vitae pool, spa and gym will remain open as a members-only facility.

Located approximately 8 km from the town of Youghal, overlooking Redbarn Beach, the hotel has 25 guest rooms, 48 ​​two-bedroom apartments and holiday homes sleeping up to seven people.

The move follows the decision of the smaller Old Imperial hotel in downtown Youghal to also cancel bookings, at least until July, as it is also focused on accommodating Ukrainian refugees. The closure of two of the city’s three hotels has raised concerns that Youghal will struggle to meet accommodation demands this summer.

The situation is accentuated by the return of Ironman Cork in mid-August where up to 50,000 visitors are expected for what is a three-day triathlon festival.

The Old Imperial is currently home to 43 Ukrainians, but is still a bar and restaurant and has no plans to cancel functions, according to co-owner Dan Leahy. His hotel has canceled 30 Ironman bookings despite claiming to have “helped anyone who wanted to find alternative accommodation locally – and most did”.

Mr Walsh, meanwhile, said his center will “meet with Ironman staff and do everything in their power to help”. County Cork local councilor Mary Linehan-Foley said ‘even without a refugee situation, Youghal tends to run out of beds at times’

She thinks “a solution will emerge” but adds “to be honest, talking about children and women fleeing war puts things like tourism in perspective”.

Crescent acquires the Madison Hotel in Washington DC


Crescent’s The Madison Hotel in Washington, DC is a historic 356-key luxury hotel located in the heart of downtown.

Crescent will complete a comprehensive, multi-million dollar renovation for guests of the historic The Madison hotel to strengthen its position as a leading business and leisure hotel in Washington, D.C.

Crescent’s The Madison Hotel has undergone a brand conversion and participates in Marriott’s award-winning Bonvoy travel program.

Crescent’s Acquisition of Historic The Madison Hotel Expands National Footprint in Washington D.C.

This investment presents an extraordinary opportunity to own a renowned hotel, The Madison Hotel, at the center of the world’s most important institutions and truly unique cities, Washington, DC”

— Jason Anderson, co-CEO of Crescent

FORT WORTH, TEXAS, USA, April 25, 2022 /EINPresswire.com/ — Crescent Real Estate LLC (Crescent) has acquired The Madison Hotel, a historic 356-key luxury hotel located in the heart of downtown Washington DC, as the first investment in Crescent’s GP Invitation Fund III. The Madison Hotel offers guests enviable proximity to world-class restaurants and premier downtown offices, as well as easy walkable access to DC’s most coveted tourist and leisure attractions.

With the acquisition of Crescent, the Madison Hotel suffered a brand conversion and is now proud to participate in Marriott Bonvoy®, Marriott International’s award-winning travel program. As part of the brand conversion, Crescent will carry out a comprehensive, multi-million dollar guest-facing renovation of the historic hotel to further enhance its position as a business and leisure hotel in foreground in Washington DC.

Crescent has engaged HEI Hotels & Resorts, a nationally recognized hotel management company with extensive experience managing luxury and full-service hotels across the United States.

Located at the corner of 15th and M Street NW, the hotel sits directly across from Washington’s newest mixed-use development known as Midtown Center. Comprising more than 870,000 square feet and 4,000 employees, Midtown Center is home to Fannie Mae’s corporate headquarters. Midtown Center has 42,000 square feet of retail on the ground floor with an esteemed collection of restaurants, including Blue Bottle Coffee, Dauphine’s, SHŌTŌ, Akedo, and Philotimo.

Originally built in 1963 by famed hotelier Marshall Coyne, the Madison Hotel has hosted some of the country’s most distinguished guests and foreign dignitaries. Prominently located in the heart of the central business district, the Madison Hotel benefits from a unique and diverse set of demand drivers. Washington is home to all 3 branches of the US federal government, 15 Fortune 500 companies, the nation’s 2nd largest office market, world-class museums, and the world’s most distinguished institutions including the World Bank, International Monetary Fund, Federal Reserve and a plethora of nonprofits, lobby groups, law firms and corporate headquarters. The tech sector has also become a rapidly growing segment of the city’s economy, and tourism has steadily grown in the nation’s capital year after year, given the unrivaled attractions Washington has to offer. Washington DC has long been considered one of the most stable lodging markets in the country, buoyed by this persistent demand.

“This investment presents an extraordinary opportunity to own a renowned hotel at the center of the world’s most important institutions and truly unique cities. While the Washington hospitality industry has certainly struggled during the COVID pandemic, we believe now is an opportune time to acquire The Madison Hotel, complete a comprehensive guest hospitality renovation, and capitalize on the resurgence in demand generated by the unrivaled and diverse industries of Washington DC,” said Jason Anderson. , co-CEO of Crescent.

“We are thrilled to transition the Madison Hotel to Marriott’s first Bonvoy loyalty system. It’s a natural fit for the sophisticated, timeless character embodied by the Madison Hotel throughout its history,” Anderson added.

Eastdil Secured acted as exclusive advisor to the seller in the transaction.

Crescent Real Estate LLC (Crescent) is a real estate operating company and investment advisor, founded by Chairman John C. Goff, with assets under management, development and investment capacity of over $10 billion. . Through GP Invitation Fund I, GP Invitation Fund II and GP Invitation Fund III, the company acquires, develops and operates all classes of real estate assets alongside institutional investors and high net worth clients. Crescent’s premier real estate portfolio consists of Class A assets and creative office, life sciences, multifamily, hospitality and senior living properties located across the United States, including The Ritz-Carlton , Dallas, and wellness lifestyle leader, Canyon Ranch®. For more information, visit crescent.com.

About HEI Hotels & Resorts
HEI Hotels & Resorts, headquartered in Norwalk, Conn., is a leading hotel investment and management firm that owns or operates more than 85 independent luxury, upscale and upscale hotels and resorts and branding across the United States. HEI’s brand partners include Marriott, Hilton, Hyatt, IHG, Choice and Wyndham. The company is renowned for its commitment to associates, revenue management, profit contribution and real estate value creation based on empirical data, thanks to a complete suite of proprietary software tools to set and exceed objectives on a fully integrated base. HEI works hand-in-hand with institutional capital partners on existing assets under management as well as sponsored acquisition opportunities. The company has sufficient equity and strategically co-invests with its partners in numerous transactions. To learn more about HEI, please visit www.heihotels.com

Dennis E. Winkler
Crescent Real Estate
+1 713-259-0195
write to us here

MAH and DOC2US facilitate Covid-19 testing for inbound travelers | Taiwan News


Visitors can easily pre-book AI-powered RTKis tests by booking at MAH member hotels

KUALA LUMPUR, MALAYSIA – Media OutReach – April 25, 2022 – The Malaysian Hotel Association (MAH), in collaboration with Malaysia’s leading digital health service provider, DOC2US, will provide guests at MAH member hotels with a one-stop solution for Covid-19 testing requirements through DOC2US’ RTK Intelligent Virtual System (RTKis). Launched in July 2021, the AI-powered RTKis (pronounced as Ar-Tee-kis) verified by licensed physicians, is Malaysia’s first virtual RTK-Ag screening solution.

MAH President Dato’ N. Subramaniam said, “Our partnership with DOC2US is the first step in embracing digital in our industry. We plan to integrate seamless digital health services such as 24/7 virtual teleconsultations with doctors, home medicine delivery and virtual health advice for our guests and hotel staff at the future.

We would like to underscore our commitment to improving the travel experience for visitors by adding value to our existing in-house healthcare services through digital healthcare.”

Currently, more than 20 MAH member hotels have signed up and are in the process of being adopted. When booking a hotel room at participating MAH member hotels, travelers can now choose to add RTKis, which will be given to them upon check-in.

RTKis tests are supervised by professional healthcare providers and the results are uploaded to the Public Health Laboratory Information System (SIMKA) integrated with MySejahtera where travelers can also access the free virtual health counseling services provided by DOC2US.

DOC2US CEO and Co-Founder Dr. Raymond Choy said, “With RTKis and Virtual Health Advisory for Inbound Travelers, we seek to reassure visitors of our health and safety standards.

Inbound travelers who need to perform RTK-Ag testing for Covid-19 can do so easily and comfortably from their hotel room within 24 hours of arrival as part of additional services provided by MAH member hotels. It’s safe, secure and credible.”

The partnership is expected to make it easier for travelers to travel and make testing procedures convenient and accessible upon arrival and throughout their stay.

“We hope to welcome travelers as a digital and health-focused country to put Malaysia back on the map as one of the best places to visit,” added Dr Choy.

For more information on DOC2US RTKis, please visit: https://www.doc2us.com/rtkis

About the Malaysian Hotel Association (MAH)

The Malaysian Hotel Association (MAH) is the umbrella body for hotels in Malaysia formed in 1974 and originally established by a group of concerned and dedicated hoteliers to create a more vibrant hotel industry aimed at building a highly skilled workforce. skilled, innovative and disciplined. . Its long-term goal was to improve the efficiency of the hospitality industry, thereby creating a more vibrant Malaysian hospitality industry. MAH, as the official national network of the hospitality industry, represents over 900 hotels across Malaysia, providing a total of 155,287 rooms, approximately 65% ​​of the total number of hotel rooms available as guest rooms. hosts in this country. With 13 chapters across the country, MAH acts as the voice of the industry, working as one body to promote, protect, represent and advance the interests of its members.


About DOC2US
DOC2US is the electronic prescription (e-prescription) telemedicine provider in Malaysia that was awarded the “First Digital Signature Electronic Prescription System” by Malaysian Book of Records. Leveraging cloud computing technology, it provides scalable and seamless remote healthcare services to consumers, patients, corporate clients, healthcare providers and healthcare fraternities like clinics and pharmacies. With over 700,000 e-prescriptions generated to date, DOC2US is co-founded by MD Dr. Raymond Choy, startup entrepreneur Jack Lee and app development company Agmo Studio Sdn Bhd. Together they operate DOC2US as part of a joint venture named Heydoc International. Sdn Bhd.

For more information, please visit Social media iconhttps://doc2us.com


The issuer is solely responsible for the content of this announcement.

Brendan Fraser Post goes viral after fan got hotel for very special request


A number of actors have had career resurgences of late, though the one that has arguably been the most fun to watch is that of Brendan Fraser. The veteran Hollywood star is truly thriving, and her fans are living for what’s been dubbed the Brenaissance. The love for Fraser really runs deep, as evidenced by the amount of love he’s received on the internet in recent months. Now one of her admirers has taken to social media to share how a hotel responded to her special Fraser-related request.

So apparently one person’s Brendan Fraser fandom is so serious that it’s affected how they book hotels. The user explained, in a post shared by Instagram now this thing, that each time he books a room, he makes a very specific request. What could you ask? Well, he’s asking for a photo, featuring Fraser as The Mummy‘s Rick O’Connell, be present in his room. And after years of asking, he was finally obliged by a Hilton DoubleTree hotel in Arizona. Check out the post – complete with photo – below:

I mean, this is a very committed service from the hotel chain, and it seems the employees were more than happy to do it. On Twitter, someone who appears to be the same guest posted the photo and the company responded in a delicious way:

  • We are delighted that our team was able to help you realize your dream 😉

It’s interesting that the fan specifically requested a photo of the actor dressed as O’Connell. Although I guess that makes sense, given how popular the action/adventure franchise is even today. Occasionally, the film and its featured Twitter trend, which drew sweet comments from fans of the film series. Same Daniel Radcliffe is a fan of The Mummy and the actor. You have to like an actor who has good cinematographic taste!

the Encino Man The star is a far cry from his years playing an explorer who battles resurrected Egyptian rulers, however. Today, DC fans know him fondly for his role as Cliff Steele/Robotman in Doom Patrol (which can be streamed with a HBO Max Subscription). He also picked up another live gig for the entertainment entity, as he is set to play the villainous Firefly in the bat girl film. Don’t worry though, while he’s playing an unsavory Batman thug, it was an absolute delight on the tray, where he also celebrated his birthday.

This is clearly Brendan Fraser’s world, and we all live in it. Let’s hope the positive vibes he’s been receiving don’t slow down anytime soon. And if you’re a huge fan of the man, you might want to try requesting your own photo of the star the next time you call for a room. You never know how things might turn out.

But of course, if you’re just content to indulge in his work, you can always check out the best brendan fraser movies and tv shows.

Parkash Purb by the 5th Sikh Master, Guru Arjan Dev : The Tribune India


Tribune press service

Amritsar: The Parkash Purb of the fifth Sikh Master, Guru Arjan Dev, was celebrated by organizing prayers and religious programs by the Khalsa College Board of Trustees at Gurdwara Sahib located at Khalsa College. Khalsa College of Nursing students performed a kirtan for the sangat. Dr. Inderjit Singh Gogoani, Sikh Historian and Principal of Khalsa College Senior Secondary School, shared the life and historical significance of Guru Arjan Dev’s philosophy and urged them to follow the master’s teachings. A special program dedicated to the birth anniversary of Guru Arjan Dev was also held at Sri Guru Harkrishan Public School, GT Road, under the leadership of Chief Khalsa Diwan.

Organized arm wrestling competition

An interdepartmental arm wrestling competition (boys/girls) was organized under the Fit India program (Government of India) by Guru Nanak Dev University Campus Sports. Dr. Amandeep Singh, Head Teacher, GNDU Campus Sports & Nodal Officer – GNDU Fit India program, Govt. of India said that 70 boys and 22 girls, students from various departments participated in this contest. Professor Anish Dua presented trophies to the winning teams. In the Boys category (78 Kg) – 1st – Daya Singh from the Guru Ramdass School of Planning; 2nd – Viney Partap of the School of Social Sciences; 3rd – Tanvir Singh of Electronic Technology. In the 70 – 78 Kg category: 1st – Vishal Aggarwal of the CET; 2nd – Hotel Management Manpreet Singh; 3rd – Aniket Sharma of UBS. In the 62 – 70 Kg category: 1st – Awish of the Computer Department; 2nd – Nichol Thomas of the Department of Sports Science and Medicine at MYAS; 3rd – Kanwalpal Singh from the School of Social Sciences. Category up to 62 kg; 1st – Akhil Grover of the legal department; 2nd – Dennis Jose of the MYAS Department of Sports Science and Medicine; 3rd – Rahul Dutyal from the Department of Architecture. In the girls’ segment, category above 60 kg: 1st – Divya of the School of Social Sciences; 2nd – Harshita from the Department of Architecture; 3rd – Radhika of Pharmaceutical Sciences. In the 50 – 60 Kg category, 1st – Ayushi from the Department of Architecture; 2nd – Arshdeep from the Department of Electronics 3rd -Kiriti from the Department of Pharmaceutical Sciences. In the category up to 50 kg: 1st – Drishti Kapoor of the CET; 2nd – Khushi Kapoor of Electronic Technology and 3rd – Poonam, Pharmaceutical Sciences.

Organized makeup workshop

The Department of Lifelong Learning at Guru Nanak Dev University organized a workshop on “Party Makeup” in collaboration with Lakme Academy, Ranjit Avenue Amritsar. Professor (Dr. Saroj Bala, head of the department welcomed the make-artists and informed the students about the various job opportunities in the field of cosmetology and advised the students to develop perfection in skills by making a maximum of The professionals of the academy demonstrated the different stages of make-up and gave detailed information to the students on the different brands of products used. They made the students aware of the products to use according to the different seasons. They also taught hands-on training for students on how to use the different gadgets for the best result.

Students take part in the science competition

The students, staff and management of the Millennium School in Amritsar organized a series of events on National Science Day for students in grades IV to X. This event was supported and catalyzed by the Council of Punjab State for Science and Technology, National Science and Technology Communication Council, Department of Science and Technology, Government of India. The event began by explaining the fundamental purpose of observing National Science Day, which is to spread the message of the importance of science and its application and to commemorate the discovery of science. Raman Effect by Dr CV Raman. The students took part in various competitions. Principal Shailja Tandon congratulated the students for their participation and applauded the school’s science department for a successful two-day celebration of the event.

Earth Day celebrated

A special assembly was held at DAV Public School, Lawrence Road, Amritsar on the occasion of Earth Day. The students emphasized the importance of saving the environment and pointed out how the reckless activities of humans have brought the earth to the brink of destruction. They also presented a short role-play highlighting the need to turn our attention to safeguarding the environment and raising awareness of the threats to its well-being. Regional Officer Punjab Zone Neelam Kamra also inspired students to be green heroes and follow the three Rs of reduce, reuse and recycle. The teacher in charge, Balwinder Singh, congratulated the students on their brilliant performance and implored them to pledge to make the earth a healthier, happier and greener planet for generations to come.

Sri Guru Harkrishan International School

Sri Guru Harkrishan International School, D-Block, Ranjit Avenue, Amritsar has taken the initiative to enlighten students and future generations to help and save our earth by celebrating Earth Day at the assembly in the morning. To achieve this goal, different activities in the form of Shabad, Poems and Dramas have been carried out in the school by the Music Department and the Sahibzada Zorawar Singh House. Principal Ripu Daman Kaur Malhotra appreciated the efforts of the students and teachers and congratulated them all on this occasion. She informed the students that it is the duty of every citizen to grow more and more trees so that future generations will not encounter any difficulties in the future. Sri Guru Harkrishan Public School, Golden Avenue also celebrated Earth Day.

In Charge 2022: Tourism | Leaders 2022


The effects of a tumultuous 2020 were still evident in 2021. Today, the region’s business, political and civic leaders are helping usher their organizations into a new era. Let’s hope this 13th edition of the In Charge list does not bring bad luck. Those in it embody what it means to be “responsible,” and it will be up to them to ensure that the city and state continue their collective trajectory forward.

See In Charge lists for other industries here.

Joe Chambers — Founder and Director, Musicians Hall of Fame: Oversees the museum based in the City Auditorium which exhibits instruments owned and played by well-known artists and backstage session musicians. Former songwriter who inducted into the First Class of Cultural Attraction in 2006.

Jan Freitag — Senior Vice President of Lodging Insights, STR LLC: Known for his work with local and national media providing data relating to the hospitality industry. He is also National Director, Hospitality Analytics, for CoStar Group.

Henry Hicks— President and CEO, National Museum of African American Music: Leads a non-profit organization that unveiled a 56,000 square foot cultural attraction at Fifth + Broad. Was a member of the White House in 1998 under then-President Bill Clinton.

Steve Hinkley— President and CEO, Adventure Science Center: has been running an educational attraction since July 2017. A graduate of Tufts University, he previously oversaw the Wolf Museum Of Exploration + Innovation in California.

Amanda Hite — President, STR LLC: With the company since 2006, as President since 2011. The former head of the Nashville-area Chamber of Commerce is a member of the boards of directors of the American Hotel and Lodging Association, the US Travel Association and the Executive Council of Women in Lodging.

Ashley Howel— Executive Director, Tennessee State Museum: Took office in 2017 and oversaw the move to a new home in late 2018. Previously worked at what is now the Frist Art Museum.

Howard Kittel— President and CEO, Andrew Jackson’s Hermitage: Previously served as Executive Director of the Shenandoah Valley Battlefields Foundation. In 2021, won the Spirit of 1812 award from the National Society of the United States Daughters of 1812.

Jeff Lane— Owner, Lane Motor Museum: Established cultural attraction, specializing in unusually designed European vehicles, in the former Sunbeam Bakery warehouse in 2002. LMM offers over 20 cars from the Czech automaker Tatra.

Bill Miller— Owner, Johnny Cash Museum, Nudie’s Honky Tonk & Patsy Cline Museum: Opened Cash Museum in 2013 and later added downtown attractions Nudie’s Honky Tonk, Cline Museum and live magic venue House of Cards. In 2018, he purchased the Skull’s restaurant building where he plans a Frank Sinatra-themed bar.

Dee Patel— General Manager, The Hermitage Hotel: In post since 2019 and with a city center hotel since 2004, rising from the initial role of Room Manager. Oversees the hotel and its Drusie & Darr and The Pink Hermit.

Colin Roseau — President and CEO, Ryman Hospitality Properties: The company that owns the Grand Ole Opry, Ryman Auditorium and WSM radio station. In late 2021, RHP announced that it would reinvigorate its efforts to acquire Block 21, the entertainment complex housing Austin City Limits.

Rob Schaedle— Managing Partner, Chartwell Hospitality: co-founded a hotel development entity in 2003, then built and then sold Hilton Garden Inn to SoBro. The company developed the Capitol View site with a 10-story Hampton Inn and is now focused on opening the Hilton Conrad at Broadwest in Midtown.

Rick Schwartz— President, Nashville Zoo: Leader of an exotic animal park that now welcomes more than a million visitors each year.

Steve Smith— Owner, Tootsie’s Orchid Lounge: Man behind Nashville’s most legendary honky-tonk who also co-owns Rippy’s, Honky Tonk Central and The Diner. In 2018, opened a four-story Fourth and Broadway building housing a Kid Rock honky-tonk.

Butch Spyridon — President, Nashville Convention & Visitors Corp. : Arguably the city’s most outspoken tourism advocate. Helped lead efforts to see Music City Center come to fruition. Was a key figure in landing the 2019 NFL Draft event that captured national attention.

Charles Stark— President and CEO, Music City Center: Oversees the massive SoBro convention center. In office since March 2005.

Kyle Young — Director, Country Music Hall of Fame & Museum: Has run an iconic downtown cultural attraction since 1999 and consistently posted record numbers before the pandemic. Joined the nonprofit in 1976 before becoming its education manager in 1978.

Hotel forced to call police as ‘aggressive’ man attacks staff and guests


A hotel in York had to call the police after an angry customer became ‘aggressive’ towards staff after the hotel had to be evacuated for several hours.

The Novotel in Fishergate was evacuated for nearly three hours on Good Friday due to a chlorine leak, forcing all guests to vacate the premises.

According to a hotel spokesperson, water, shoes and toilets were made available to guests during the emergency, but for one guest it was not enough.

Read more: Linton-on-Ouse asylum seekers’ plans will ‘destroy’ the village as residents say they will lock themselves in their homes

Upon returning to the hotel, a man confronted hotel staff and was aggressive towards another guest, it has been claimed.

A hotel spokesperson told Yorkshire Live: “He was upset and conflicted with the hotel team. Once that happened, the team tried to move the conversation to a private room so they could calm him down and talk more easily.

“He refused and was upset and aggressive in the public space. This aggression then turned to another guest.

“At this point he was warned by the hotel team that if he did not calm down they should call the police for the safety of guests and staff. This was done and the police asked him to leave.”

The spokesperson added that the guest’s stay had been refunded.

Emergency services were called to the hotel in Fishergate shortly before 3.30pm on April 15.

Permission to return to the hotel was granted around 6:20 p.m., according to Novotel.

Yorkshire Ambulance Service NHS Trust attended and two people were taken to hospital with breathing difficulties.

Fort Lauderdale hotel guest could face more charges following lobby fight – NBC 6 South Florida


The guest seen on surveillance video rushing to a receptionist at a Fort Lauderdale hotel could face more than just a misdemeanor trespassing charge.

Jason Russell Rabe, 38, was told in court on Friday that he must hire a private attorney to represent him in case prosecutors file criminal charges for the confrontation with Raymond Rachel at a Best Western hotel on January 19.

“The state tells me that they are potentially filing a new case with enhanced charges related to alleged head-banging and things of that nature,” Broward Circuit Judge John Fry said.

Jason Russell Rabe has been charged with trespassing in the Jan. 19 fight with a Best Western hotel employee.

Lobby security cameras recorded Rabe going behind reception and struggling with employee Rachel who pinned Rabe to the floor.

Fort Lauderdale police responded soon after and arrested Rachel. The charges were later dropped when it was determined that Rabe was the alleged instigator and Rachel was defending herself.

Two Fort Lauderdale officers were under investigation for their treatment of Rachel.

Rabe had pleaded not guilty to the trespassing charge and received a public defender at a previous hearing, but Judge Fry noted that Rabe – a race car driver – had sufficient assets and an annual salary $60,000 to pay for a lawyer. .

“You make too much money,” Fry said. “So you are not eligible for free or reduced cost legal representation.”

Rabe had several choices, including changing his plea in two weeks or returning to court with his lawyer in three weeks.

“Third option,” Rabe said. “So that gives me time to find a lawyer.”

He was also told not to return to the Best Western hotel where the confrontation took place.

Higher food costs and supply chain disruption are increasing the heat in hotel kitchens


The combination of supply chain disruptions and headline inflation has hit the U.S. hospitality industry hard, especially in restaurant operations, where profit margins have traditionally been thin.

As more and more people return to travel and expect superb dining experiences, hoteliers have once again had to adapt to growing demand while coping with higher prices on food and hospitality. kitchen equipment, as well as lower availability and longer delivery times.

Everyone is battling inflation and trying to control rising costs, said Marcus Marshall, vice president of restaurants and bars at Hospitality Ventures Management Group. The company works through its distributors and suppliers, constantly reviewing price increases. The highest costs typically come from beef, poultry and dairy, but they also see higher costs for disposable products, such as napkins and paper towels made in China.

Alcohol prices have been less volatile given state regulations and taxes at play, he said. It has been a wine buyers’ market for years, as there is no shortage.

The cost of groceries has leveled off recently, and they are more available now than they were this time last year, he said. It was mainly about getting the product and responding to price increases to keep margins where they need to be in balance with customer demand.

Many of the company’s hotels in the Southeast, particularly in Florida, achieved high occupancy rates thanks to spring break, Marshall said. They had to increase the prices of various dishes, up to 7% in some cases, and the diners did not hesitate to pay.

Raw food prices have risen slightly, said Angela Harrington, president and CEO of Catalyst Project Management and owner of the Grinnell Hotel in Grinnell, Iowa, and the Highlander Hotel in Iowa City. The cooler items, especially fruit, have proven more problematic given California’s droughts and the cost of gas to deliver them.

“It takes a long way to get fruit, fresh fruit, to the middle of the United States,” she said.

Rising costs and delivery times have been an ongoing challenge, but Aimbridge Hospitality’s supply program has a dedicated person in its catering operations to prevent issues from arising, said Elie Khoury, vice- Executive Chairman of Operations at Aimbridge.

“We have an eye on what’s available to us, and we’re working with our food distribution companies to make sure we’re able to design and write recipes for the menu items available at, I don’t want say attractive prices, but very reasonable prices,” he said.

Having this dedicated person has been helpful in ensuring that hotels in Aimbridge can either get what they need or adapt if necessary, he said. This may mean having to rethink how hotels align their kitchens or menus.

The cast itself has been a challenge over the past year and a half, he said. Although the situation is improving, the company is now paying between 7% and 10% more in goods than ever before.

One of the ways HVMG hotels have dealt with these challenges is to no longer have a set menu, Marshall said. They print menus in-house to be flexible as certain types of food become more expensive or less available.

When certain foods became more difficult to obtain, such as chicken wings for a while, they simply took the dishes off the menus. Other times, when the rib eye steaks were too expensive, they switched to New York steaks.

Some properties have to make changes weekly while others do so less frequently, he said.

For a small operator, changing menus frequently is a debacle, Harrington said. Beyond printing new menus, it’s difficult to quickly retrain kitchen staff on new dishes.

When a food item is overpriced or unavailable, they stop offering it or improvise and make sure the customer understands what’s going on, she said. For some foods, like pastries, it’s not something they can make themselves and it’s not cost effective to try to source locally.

Marshall said he bought an oven for a hotel kitchen in 2019 for around $12,500. It’s similar to the type used at Starbucks that makes food hot and crispy quickly, he said.

Recently, another owner wanted the same oven for another property, he said. In about three years, the price of the oven has jumped to over $22,000 and has a delivery time of 16 weeks. Thinking there was a possible price misunderstanding with the distributor, he called the manufacturer direct.

“They checked, in fact, that their list price was higher than what I was being offered,” he said. “They said they were behind for the same reasons as everyone else: the supply chain, the labor shortage and the salary increases.”

With that information, Marshall said he needed to go back to the hotel owner to discuss his options.

“The math is different now,” he said.

Aimbridge’s sourcing team has also helped prevent problems when purchasing kitchen equipment, Khoury said. If they were having difficulty finding stoves, ovens or other items, they would know before committing to a hotel owner a certain level of equipment and a certain delivery time.

“Delivery time is the biggest problem for us right now, everything takes longer,” he said.

Harrington bought the Highlander Hotel 10 weeks before the coronavirus pandemic began, so although everything she ordered to update the hotel arrived at pre-pandemic prices, the wait took weeks to months for the most basic items. In some cases, it took up to 18 months.

What worries him most about inflation isn’t the cost of the food his hotels serve; this is how inflation affects its employees. It already pays about 30% more than others on the market.

“Making sure that every member of the team receives a living wage or more is very important to me,” she said. “It’s important to me that they don’t just survive working for my hotels, that they thrive.”

Inflation affects her ability to take care of her teams, and if they don’t have enough to make ends meet, it creates a problem at home and in hotels, she said.

Back to Hotel News Now homepage.

How North Coast California Casino Owners Are Raising the Bar in Search of New Workers


Buoi Nguyen rolled the dice when he left a casino job where he had worked for seven years to join the Graton Resort & Casino in Rohnert Park.

“A lot of times it’s not always greener on the other side of the pasture, but I wanted to try my luck to progress in slots, so I did it,” said Nguyen, who in 2013 quit. Cache Creek Casino in Sacramento to reach Graton. “It was probably one of the best decisions I’ve ever made in my career and in my life.”

The married father-of-two, who was hired as a slots team manager and promoted in 2017 to director of slots operations, said he enjoys a good salary and benefits. benefits, including a 401(k) matched program, additional growth potential and a supportive culture at Graton.

Nguyen is happy with his job, but casino owners worry about their ability to find more people like him as the industry grows.

The American Gaming Association, in a survey released April 20, found that its member CEOs “rank labor shortages and competition for talent as a top concern for the industry’s continued growth,” Cait DeBaun, vice president, strategic communications and accountability, told The Business Journal. in an e-mail statement.

AGA members raise base salaries, provide on-site jobs, invest in training and provide bonuses and other benefits, she said, citing survey results.

Graton Resort and Casino

“We’re still looking for people,” said Graton Rancheria Federated Indian Tribe President Greg Sarris. “Currently, we are recruiting in all areas of catering, gaming, hospitality, facilities, security – all of those roles.”

Graton has offered 100% paid employee health insurance since it opened in November 2013, and last year Sarris announced a 10% minimum wage increase for salaried employees and hourly wage increases for tipped workers. and without tip – in some cases an extra $3 an hour, as the Business Journal reported at the time. Graton currently has 2,000 employees.

A new quarterly discretionary bonus program was also announced.

“Each quarter, as long as you have zero points against you and provide good customer service, you get a $1,000 bonus,” Sarris said. “So on top of what you get here, you get $4,000 a year on top of that.”

And, while not unique to Graton, the casino offers in-house training, including for croupiers and bartenders.

Rock River Casino

“We offer a school for dealers,” said Sue Ascanio, CEO and General Manager of River Rock Casino in Geyserville. “You don’t have to have experience (but) you have to have personality.”

Owned by the Dry Creek Rancheria Band of Pomo Indians, River Rock, with a staff of 277, is among the smallest casinos in North Bay, of which there are about 15. Although smaller businesses cannot compete for behemoth-level workers like Graton, they have their own selling points.

“I think our culture is what sets us apart from some of the bigger casinos,” Ascanio said. “I think it’s like ‘Cheers’, where everyone knows your name. That’s how we see it with our guests and with the team members. It’s that family vibe.

River Rock has focused on adding to its team, including offering up to $2,000 in signing bonuses, according to the post, an incentive Ascanio described as aggressive.

“Like everyone else, we have a lot of vacancies – food and drink, mainly; cage cashiers, security and housekeeping,” she said. “We have a dedicated talent specialist. That’s all she does is find creative ways to recruit to retain team members… but it’s not a one (person) team. We are all ambassadors.

River Rock has an employee referral program that pays when it results in a successful new hire; employees receive two free meals per shift; and the casino currently offers staff a $50 gas card each month to help offset rising fuel costs, Ascanio said.

Twin Pine Casino and Hotel

“I think we’re in the same boat as almost everyone else, not just in the casino industry, but in general, we’re understaffed and still hiring,” said Kyle Lewis, director of marketing and customer services. customers at Twin. Pine Casino and Hotel, located in Middletown.

Twin Pine offers customer service training, leadership development programs and training for dealers and stand managers, among other specialties, said Lewis, whose employer has nearly 220 employees.

“We want our employees to be able to see that there is upward mobility within the company,” he said.

Lewis noted that casinos like Twin Pine, which added a hotel to its ownership in 2009, can offer workers coming from the hospitality industry – which has suffered greatly due to the pandemic – a future with broader opportunities.

“We’re very hospitality-focused and we have a lot of people from different (parts of) the hospitality industry in the casino,” Lewis said. “Working for a casino opens the door to being a croupier, working in the hotel, in finance and accounting, in marketing. It opens so many doors for them and creates opportunities for them to move and grow within of the company.

Twin Pine has a number of employees who have worked for the property for more than a decade, Lewis said, which he attributes to the casino culture.

“Our president always says we’re a family business, and we try to live by that,” Lewis said, referring to Middletown Rancheria Tribe President Jose “Moke” Simon III. “I think it promotes longevity and people want to stay and work for us.”

Cheryl Sarfaty covers tourism, hospitality, healthcare and education. She previously worked for a Gannett daily in New Jersey and for NJBIZ, the state’s business newspaper. Cheryl has freelanced for business journals in Sacramento, Silicon Valley, San Francisco and Lehigh Valley, Pennsylvania. She holds a bachelor’s degree in journalism from California State University, Northridge. Reach her at [email protected] or 707-521-4259.

Hotel Lake Nona Wave’s tech-infused rooms feature SONIFI’s interactive TV and STAYCAST streaming solutions


Wave Hotel uses SONIFI’s interactive TV solution to inform guests of the technology and services available in their room, and to promote the amenities available on the property, including restaurants, bars, a pool deck with cabanas and its Living Room lobby. This is also where they showcase the best that the Lake Nona community has to offer when it comes to entertainment and experiences.

The SONIFI system further enhances the guest’s in-room experience with access to entertainment such as on-demand movies and videos, TV programs and over 2,000 apps through SONIFI’s streaming solution, STAYCAST .

“We have a very diverse mix of guests from all over the world,” said suzie yang, general manager of Wave Hotel. “Some are here to rest and rejuvenate, others are here because of the groundbreaking business activity taking place at Lake Nona, so our technology must enhance the guest experience by making their stay frictionless and seamless. .”

Ease of use is key to making a customer’s technology touchpoints impactful. “SONIFI’s STAYCAST interactive TV and streaming solutions allow customers to watch what they want, when they want, simply and securely,” Yang said. “And because things move quickly in this innovative community, our staff need to be able to easily update what information we’re promoting to customers, what SONIFI’s system is doing and more.”

Additional interactive features for guest requests, in-room dining and group services are also being added to the system.

“Lake Nona is one of the most exciting communities in the United States today, and the Wave Hotel in Tavistock is a perfect example of how hospitality can change what guest experiences look like. connected but personalized,” said Nick Clessuras, Senior Vice President of Sales of SONIFI. “Wave Hotel is one of the most technologically advanced hotels we have seen, and SONIFI is proud to work alongside them as they lead the way into the future of hospitality.”

About SONIFI® Solutions, Inc.
SONIFI Solutions is a technology and services platform for the intelligent enterprise. Serving more than 5,000 customers in the hospitality, healthcare and commercial industries worldwide, SONIFI simplifies complex, large-scale technology projects with unparalleled service and support. Learn more at sonifi.com.


Stansted Airport: hotel guests can stay before their flight


Sorting out vacations can be very frustrating, especially when the designated airport is far from your home. People may have to leave early in the morning just to get to the airport on time.

However, staying at a nearby hotel can save trouble, especially for travelers who have timing issues. At Stansted Airport, there is a mix of upscale and budget hotels.

Travelers have a total of ten vacations to choose from to mark the start of their getaway. These hotels are just minutes from the airport by car or other means of transport, with some linked by a 24-hour shuttle bus service.

Read more:Movies and TV shows filmed at Stansted Airport including The Dark Knight Rises, Spider Man, James Bond and Bridget Jones’ Diary

In addition to the proximity to the terminals, most hotels have high-end facilities. This includes hot tubs, movies, and video games.

In addition to amenities, some venues offer quick access to major sights and entertainment. This includes visits to medieval locations and an on-site sports bar.

Here is the full list of hotels at Stansted Airport. Read below for the full list.

Days Inn Hotel

Over 60 well-appointed en-suite bedrooms at the Days Inn London Stansted Airport offer all the comforts of home. Executive double, standard double, double and twin, two twin and twin rooms are available.

When traveling to the Days Inn London Stansted Airport exit the M11 at Junction 8. The hotel is beyond the forecourt at the rear of the service area. Each morning, guests can enjoy a continental breakfast, as well as a full 24-hour front desk service and express check-out option.

Guests can also take advantage of the hotel’s free parking, wifi, and kids under 12 stay and eat free (in-room breakfast available).

Hotel de la Salis

A diverse selection of accommodation options are available, and guests can choose between a single room and a Jacuzzi room with a 40-inch plasma TV, Jacuzzi bathroom, and private dining area. The De Salis is conveniently located approximately two miles from London Stansted Airport.

The airport terminal gates and the hotel are connected by a 24-hour shuttle service that takes about five minutes in total. The gated complex adds a personal touch to a visitor’s visit, allowing guests to relax in absolute comfort amidst the picturesque acres of woodland that surround Hotel De Salis.

Guests can enjoy a peaceful countryside getaway away from the plane’s path while being only 3km from the airport, giving them the best of both worlds.

Holiday Inn Express

This hotel has a total of 254 double-glazed and air-conditioned rooms, from which visitors can enjoy a variety of in-room amenities. In-room amenities include movies, video games, and Wi-Fi.

Executive Club Level rooms come with a convenient workstation and private bathroom, while Suite options offer more space and luxury. Stansted Airport Station is one mile from the hotel if arriving by train.

As well as being conveniently located for direct access to the airport terminal, the Holiday Inn Stansted Airport hotel also offers quick access to London’s top sights, as well as the leafy allure of charming Cambridge with its assortment of medieval architecture. The hotel’s Rotisserie restaurant has a cozy ambience and, when combined with the on-site sports bar, provides a full evening of entertainment.


Guests can enjoy luxury and space in an elegant room that meets all their requirements. In 2017, the hotel was completely renovated, with a total of 250 modern and well-appointed rooms.

Family units with interconnecting rooms are also available, allowing large groups and families to stay together. The hotel is about a 5 minute drive from the airport terminal and a regular shuttle service from the airport to the hotel runs between 4am and 1am the next morning, about six minutes.

When guests get hungry, they can head to the on-site restaurant and bar, which serves international cuisine as well as delicious specialty cocktails and art-infused dishes. The sights and sounds of the city are just 30 minutes away by train, and well-lit, spacious rooms offer a quiet refuge with Wi-Fi and 55-inch flat-screen TVs.

Premier Inns

A variety of room options are available, each with a variety of luxury amenities and close to the airport terminal. Simply relax and watch a variety of channels on the complimentary LCD TV after waking up in a comfortable double or single bed with en suite bathroom and tea/coffee making facilities. The Premier Inn offers accessible rooms as well as larger family rooms so everyone can enjoy the Premier Inn experience.

Premier Inn London Stansted Airport, a renowned hotel company that has won numerous awards, offers a variety of family, business and wheelchair accessible rooms to ensure that all guests are accommodated. They have the Thyme restaurant on site, which serves a variety of dishes ideal for parents and children.

Radisson Blu Hotel

The Radisson Blu offers a variety of elegant and well-appointed rooms and suites, with an emphasis on peaceful recreation. The 500 rooms feature bright, thoughtful color palettes, plus 24-hour room service and Wi-Fi, and visitors requiring specific accessibility services are properly accommodated.

The Radisson Blu Hotel is only a few minutes walk from the main airport terminal, as well as London Stansted Airport train and coach stations, which provide access to nearby London attractions. The hotel entrance is a two-minute walk from the Stansted Express arrivals area, with good signage directing passengers there.

Stansted Airport has a train station below the terminal, offering connections to central and east London, as well as the east of England and the Midlands. The Radisson Blu’s indoor pool and spa complement the hotel’s extensive selection of bars and restaurants, which includes the popular Angels’ Wine Tower Bar, which features a central glass tower housing bottles of wine for a acrobatic themed service show.

Hotel Ramada

The Ramada hotel offers a wide range of room options to ensure that guests staying for business or pleasure have everything they need for a functional and comfortable stay. Desks and Wi-Fi are included in executive rooms, as well as air conditioning for a comfortable working environment.

The twin and family rooms cater to a variety of group sizes and seem to have been created with them in mind. If you are driving from the north or south, exit at Junction 8 following signs for the M11 south and look for the hotel near Birchanger Green Services.

The hotel is a good choice for families as it has family rooms and offers discounts for younger guests. There are also over 60 TV channels and free Wi-Fi throughout the hotel, so youngsters will be delighted. Each room has power showers and luxury Hypnos beds. A taxi service is available on request to facilitate transport between the hotel and the airport terminal.

Travelodge Stansted

The rooms are equipped with everything a guest would need for a good night’s sleep. There’s a comfy bed, en-suite bathroom and everything they need for tea and coffee, and WiFi, which costs a little extra.

The hotel will be on the left and may be marked as Stansted Manor. This can be done by taking junction 8 of the M11 and following signs for Hertford and the third exit for Birchanger from the roundabout.

Airport Lodge Stansted

At the Airport Lodge Stansted, a TV, tea/coffee making facilities, an en suite bathroom, an iron and hairdryer are all included in the rooms, but iron and hairdryer are included on request.

Visitors should exit the M11 at Junction 8, towards Bishop’s Stortford, then take the 5th exit onto Dunmow Road/B1256 at the roundabout, where the hotel will be on the left.

A continental breakfast and free overnight parking at the hotel are also included.

Hampton by Hilton Hotel

It’s a brand new hotel so all the rooms are clean, modern and comfortable. They’re quiet, with blackout curtains and convenient, with power outlets by a guest’s bed, and USB charging points around the room.

As this is a new hotel, all rooms are spotless, modern and comfortable. They’re both peaceful and convenient, with power outlets by a guest’s bed and USB charging stations scattered around the room. En-suite bathrooms, hair dryers, irons, tea and coffee, telephones and televisions are all included in the rooms.

The hotel is located off the M25 at Junction 27, after which guests should travel 26 miles to the M11 and then exit at Junction 8, which carries Stansted Airport.

Nicholas Wirth has been named CEO of Collective Governors Island in New York


Collective pensions, the experiential travel company offering luxury accommodations to unexpected destinations, announced the appointment of Nicholas Wirth as Managing Director of Collective Governors Island in New York. Wirth brings more than eighteen years of hospitality experience to the property, where he will continue to expand his presence as Manhattan’s only outdoor luxury getaway and strengthen his support for the local community through a curated suite of artistic, cultural and culinary programs and partnerships.

During his lifetime growing up in the luxury hospitality industry, Wirth has developed a wide range of skills at properties in North America, Africa, Europe and South America. Most recently, he held the position of Food and Beverage Manager at the Greenwich Hotel, where he worked alongside the team to ensure the success of the establishment’s renowned restaurants. Previously, Wirth served as a management consultant for luxury hotel companies including Hacienda AltaGracia in Costa Rica and Limpopo-Lipadi Private Game & Wilderness Reserve in Botswana. He started his career working in luxury properties such as Hotel Artemis, The Setai Fifth Avenue and Grand Hotel Villa Serbelloni, Lago di Como. He graduated from Cornell University with a Bachelor of Science in Hospitality Administration. In his spare time, Wirth enjoys immersing himself in local art, theater and film and indulging his passion for sailing.

“Hospitality has been my lifelong passion, and I am thrilled and honored to join Collective Governors Island, a unique destination at the forefront of experiential travel and truly one of New York’s most spectacular properties,” said Wirth. “I look forward to nurturing the property’s stellar reputation and delivering unforgettable experiences for new and returning guests alike.”

Collective pensions

Collective Governors Island
New York, New York
United States

General ManagementNew YorkNew YorkUnited States

cii: Swiss Hospitality Management Diploma Offers Secure Placements | Pune News

Pune: The Confederation of Indian Industry (CII) and AISSMS College of Hotel Management and Catering Technology will offer a Swiss Vocational Diploma in Hospitality to 100 young Indians. Students who enroll will be able to pursue this 18-month program in two stages, six months of basic and intermediate training followed by 12 months of practical training at Indian Hotels Company Limited (IHCL) of the Taj Group across the country. . .
The program has chosen industry experts and top academics as faculty from AISSMS and IHCL luxury properties. CII has launched this 18-month vocational education and training (VET) program by Ecole hôtelière de Lausanne/EHL Education Group of Switzerland, which will be delivered at AISSMS and IHCL groups across the country. CII has ensured 100% placement for students upon successful completion.
CII said the current gap between supply and demand for skilled labor in India’s hospitality sector is insufficient. Hospitality employers have found the labor provided to be below high industry expectations. There was a need in India for globally recognized vocational training that could create a pool of talented hospitality professionals.
CII’s Executive Director, Sougata Roy Choudhury, said, “We intend to meet the Indian hospitality industry‘s need for qualified and globally referenced talent. Before students are sent to industry, AISSMS will play a very important role in establishing a solid host base. India has a large population of young people proficient in English.

Zanzibar hotel responds to allegations of sexual assault and harassment of Nigerian guest

Zainab Oladehinde says she visited Zanzibar on April 15, 2021. [Source: Zainab Oladehinde, Twitter]

Zanzibar-based Warere Beach Hotel responded to allegations of sexual assault by a Nigerian woman on Saturday April 16 at around 1pm on Twitter.

Zainab Oladehinde used the microblogging app and shared her experience a year ago when she traveled to Zanzibar for a holiday on her birthday.

In a Facebook post on Sunday morning, the Warere Beach Hotel said the matter had been reported to the relevant authorities who described the matter as personal, not negligence by the hotel.

“We did our best to support Ms Zainab Oladehinde as soon as we learned of the charges. We immediately took her to the police and offered our support,” Hotel Warere posted on Facebook.

The hotel also blamed aggrieved guest Zainab for refusing to pursue the case after pursuing many avenues in her quest for justice.

“Ms. Zainab declined to pursue the case. Ms. Zainab Oladehinde has been advised that the hotel will respect any damages awarded by the Zanzibar court system,” the hotel added.

The hotel says it is ready to pay the compensation awarded to Zainab by the courts.

Additionally, hotel management claims it was hacked on Saturday, adding that it received more than 4,000 negative reviews in three hours from people it says have never stayed at their hotel. establishment.

There was an uproar on social media for most of the weekend following the Nigerian woman’s allegations of sexual assault while on vacation in April 2021.

An excerpt from Zainab’s Twitter thread. [Source: screengrab, Twitter]

In her narration, Zainab traveled alone from Lagos, Nigeria to Zanzibar, Tanzania on April 15, 2021, on her 23rd birthday.rd birthday.

She alleges that while sleeping naked at night (likely due to the hot weather on the East African coast), she felt a man touch her.

She says they struggled as the man tried to force his way with her before convincing him to go and bring a condom. He accepted.

“So I kept begging him and telling him that I would allow him to have sex with me but that he would have to get a condom so he wouldn’t get HIV. I saw he was reacting to the word ‘HIV’ so I kept saying HIV while crying profusely at this point,” Zainab tweeted.

Then continued: “As I was struggling not to let him choke me, he left the room and told me he would be back with a condom. Immediately he left, I turned on the light, I tried to call the reception of the hotel but to my surprise there was no intercom or telephone lines to reach the reception of the hotel. hotel by room.

She adds that once he left, she snuck out, barefoot, on tiptoe so as not to be noticed. She sought refuge with a Russian couple she had met earlier.

The next morning, she returned to her room and found her $1100 cash missing from her purse. She adds that she reported the police who merely harassed and intimidated her instead of helping her.

This morning, a statement from the Zanzibar Tourism Commission shared on the official Visit Tanzania Twitter page, expressed disappointment at the allegations.

In the statement, Hafsa Mbaba condemned the act saying that investigations into the allegations had begun.

“This is a regrettable incident that we are following closely,” the commission said.

Game ideas for the Easter period

Bunny hop is a dance competition where you get your whole family together, listen to your favorite tunes, and everyone can show off their best moves.

For hotels, revenue is the sprint, profit is the marathon


Usain Bolt is a sprinting legend. At 9.58 seconds, he holds the world record for the 100 meters, making him the fastest man to ever wear running shoes and earning him the well-deserved nickname. “Flash.”

The short time it takes to run 100 meters is vastly different from the longer time it takes to run a marathon. The 26.2-mile stretch is typically covered in just over two hours by champion distance runners.

In the hospitality industry, revenue is a sprint and profit is a marathon. For a runner like Bolt, all that matters is running fast: the revenue. So when the shot rings out, all he cares about is getting to the finish line as quickly as possible regardless of factors like fatigue. He doesn’t need to pace himself.

Conversely, a marathon runner must consider many variables: income and expenses. He or she can’t expend all of their energy from the gate because it’s a long race to the finish line. In this case, taking into account fatigue, injuries, when to run faster and when to calm down or when to take water are all considerations.

Unlike Bolt, hotels are a long-distance race, where profit is the ultimate goal. If revenue is the quick win, profit is what keeps a hotel in the winner’s circle for years to come.

In other words, income is like gasoline for a car; this is what powers the motor and allows it to move. But once it has entered the reservoir, there are other variables at play within the system itself. And at the end of the day, what comes out of the exhaust will dictate how long your car will stay in motion and in what condition.

The input is the income. The output is the profit. And the latter is what matters most. You can’t have profit without income, but how you manage that input dictates how much or how much you produce.

Hoteliers fuel the hotel engine through the sale of rooms, food and beverages, meeting spaces, spa services, and a host of other revenue-generating levers. Along with revenues, however, there are costs. Expense management is a lot like how someone drives a car: smooth, erratic, full throttle, or easy. The quality of a hotel’s management dictates the amount of profit that results. And in the end, it’s the hotel owners who hold the bag.

What a way to run

Hotel management companies are usually incentivized or compensated based on their ability to generate significant revenue. The only problem with this is that they sometimes lose sight of the big picture: profitability.

One of the smartest minds in hospitality made this point at a recent hospitality conference and it’s something he preaches on a regular basis. Tyler Morse is CEO of MCR Hotels, the fourth largest hotel owner/operator in the United States, with premier properties including the TWA Hotel at JFK. It is succinct, honest and clear: “Revenue is good, but profit is better. Not all revenue is created equal and this industry is all about revenue. But profit is what matters. Focus on profit, not income”, he said.

Morse is a proselytizer of profit and it’s a position that makes perfect sense: RevPAR doesn’t pay the rent.

For hotel owners, GOPPAR (gross operating profit per available room) is the metric that explains how revenue is converted into profit. It’s easy to calculate by taking the total revenue, subtracting the total departmental and unallocated expenses, then dividing by the total number of rooms available.

GOPPAR = Gross Operating Result (GOP) / Total Number of Rooms Available

Since GOPPAR considers all revenue sources and cost variables, it allows hoteliers to make smart decisions about running their business. It also helps explain when revenues fall in the face of rising costs or, conversely, rising revenues complemented by falling expenses. Additionally, you can use the GOPPAR Index to compare a hotel to its set of competitors, a crucial metric that provides insight into why a hotel is outperforming or underperforming its direct competitors. This understanding can enable a hotel to make critical changes to improve its operations.

Consider the United States, where February 2022 RevPAR was down 26% from February 2019, according to HotStats data. Meanwhile, GOPPAR over the same period was down 33%, evidence that costs were further eating away at P&L in that month.

Full-year data shows a different story, with RevPAR in 2021 increasing by 77.9% compared to 2020, while GOPPAR increased by 488%. 2020 has of course been a trying year for the hospitality industry, but the overall rise in GOPPAR could be a sign of better revenue combined with better cost control.

Like a racer or a car, hotels are a machine that must be constantly fueled and monitored. Income is part of it; profit is everything. For hoteliers, it’s all where the rubber hits the road.

About HotStats

HotStats provides monthly P&L benchmarking and market insight for the global hospitality industry, collecting detailed monthly financial data from over 8,500 hotels worldwide and over 100 different brands and independent hotels. HotStats provides over 550 different KPIs covering all operating revenue, payroll, expenses, cost of sales, and departmental and total hotel profitability.

Visit Franklin adds three new employees and promotes three others

photos of Visit Franklin

Visit Franklin has added three new staff members and promoted three more team members. Joining the staff are Felecia West as Director of Visitor Experience and Retail, Katie Murdock as Director of Marketing and Deborah Corey as Administrative Assistant. Stacey Garcia has been promoted to Senior Director of Finance and Administration, Heather Doleshel has been elevated to Head of Stakeholder Engagement and Jenna Townsend is now Head of Sales and Service.

“We are thrilled with each of the new additions to the Visit Franklin team and proud to recognize the hard work of these deserving staff members,” said Maureen Haley Thornton, President and CEO of Visit Franklin.

Garcia has managed all aspects of accounting and record keeping in addition to administering employee benefits and retirement programs for the organization since 2016. During that time, she has identified many processes cost reductions and streamlined internal processes that made the organization a more efficient whole. As Senior Director of Finance and Administration, Garcia will continue to fulfill these responsibilities, in addition to developing the organization’s ability to interpret and forecast hotel and revenue data.

In five years with Visit Franklin, Doleshel has moved from office manager to this new role of Stakeholder Engagement Manager, showing a natural ability to connect Visit Franklin’s services with hotel partners. As Stakeholder Engagement Manager, Doleshel, who is already active throughout the Williamson County community, will actively seek collaborations and opportunities for hotel partners. She will oversee opportunities to provide resources and engage the community through opportunities such as Visit Franklin’s popular Ambassador Program and internships.

Townsend joined Visit Franklin in 2019, where she served as a liaison between event planners, local hotel partners and Visit Franklin to help coordinate meetings and event services. In his new role as Head of Sales and Services, Townsend will expand the services offered to meeting and event planners, ensuring that groups traveling to Williamson County have a high-quality experience.

“Stacey, Heather and Jenna have each brought a lot to this organization,” added Thornton. “We are proud to see each of them take these next steps and know they will all have a huge impact on our local hospitality industry.”

the retail experience of the Visitor Center located in downtown Franklin, as well as the development of new trails and enhanced experiences throughout Williamson County for visitor enjoyment. West comes to Visit Franklin from some of the biggest names in golf. Including stops on the island of Maui at the famous Kapalua Plantation & Bay courses and managing a portfolio of professional shops at 10 Troon golf courses. Felecia’s experience was then recruited to one of Tennessee’s top new golf clubs, where she fell in love with the area.

Corey comes to Visit Franklin as the organization’s new administrative assistant. She spent her early career as a legal administrative assistant for Vanguard Health Systems and legal assistant for Community Health Systems. Most recently, she served as Executive Assistant to the President of Fresenius Medical Care.

Thorton added: “The new team members join a mix of experience both inside and outside the hospitality industry. With this comes a healthy mix of new ideas and perspectives that will enable us to continue to be an organization at the forefront of the travel industry.

ABOUT VISIT FRANKLIN Visit Franklin is the public brand of the Williamson County Convention & Visitors Bureau. Visit Franklin is the official destination marketing organization for Franklin and the unique communities of Williamson County, Tennessee. Visit Franklin drives economic growth by promoting travel and tourism assets such as history, music, attractions, entertainment, arts and events to visitors around the world. For more information about Franklin and Williamson County, visit us on the web at VisitFranklin.com.

Douglas Jemal hopes to open a hotel in June on the Richardson Olmsted campus | Local News


Douglas Development hopes to open a new hotel on the Richardson Olmsted campus in June and is set to sign an agreement to begin phased development of all 13 buildings at the national historic site.

Savarino Cos., which had an agreement to develop two of the buildings at the east end of the site, agreed to step aside to allow Douglas Jemal to take on the entire project and qualify for historic tax credits. .

The rush to get work done at the Richardson Hotel and Conference Center led to a stop work order issued Friday by the city’s Permits and Inspections Department, at the request of the Buffalo Preservation Board. The city’s action halts a covered porch-like structure being built above the hotel’s entrance until further examinations are carried out.

Paul Hojnacki, president of the Richardson Olmsted Campus, said the reopening of the hotel and the prospect of Jemal developing the entire 463,000 square foot site is a lifeline for the property.

“We didn’t have anyone locally, nationally or globally interested in developing these properties without us investing $20 million or more,” Hojnacki said.

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“Douglas Development came forward and said we’ll tackle this project, and we’ll tackle anything,” he said. “He’s the only one who wants to invest his own money to save these buildings.”

Hojnacki estimated the level of investment needed to rehabilitate the stone and brick buildings at a minimum of $50–70 million.

“There are many buildings in an incredible state of disrepair,” he said of the brick buildings to the west of the towers.

The buildings, designed by Henry Hobson Richardson in a style known as Richardsonian Romanesque, and the grounds, by Frederick Law Olmsted and Calvert Vaux, opened in 1880 as the Buffalo State Asylum for the Insane.

The property had stood empty since 1974 before the Henry Urban Resort’s conference center opened in April 2017 in three buildings centered around the site’s striking red sandstone towers. The hotel closed in February 2021, partly victim of the pandemic.

The hotel’s opening was the centerpiece of one of the largest historic restoration projects in the United States and has received numerous architectural preservation and design awards and citations. In 2004, the state approved $76.5 million to revive the colossal-sized site, with an additional $10 million raised through grants and fundraising and $16 million in tax credits. state and federal.

But with a pandemic and a slowdown in travel to Canada, no developer was interested in taking over the empty hotel until Jemal stepped forward, Hojnacki said.

The hotel’s lease took effect Jan. 1 and is essentially the same as that given to INNVest Lodging Services, which operated Hotel Henry, Hojacki said.

“We couldn’t get anyone else to take on those terms,” ​​he said. “He’s paying rent and utility costs and is still months away from having an income.”

Jemal said his company was working on the hotel’s interior and planned to bring back the building’s original wallpaper discovered by his team.

“My target date is June,” Jemal said.

But just to be sure, the developer said they don’t plan weddings because they don’t want to disappoint anyone if it takes longer than expected.

“We will open when we get it right,” he said.

Jemal also revealed that he refunded $250,000 to newlyweds whose deposits were not honored in 2021 by INNVest Lodging Services after the Henry Hotel was abruptly closed. Jemal made a public offer to help them at the time after reading about their plight.

The issue surrounding the porte-cochere being built at the entrance to the hotel is complicated, said Gwen Howard, president of the Buffalo Preservation Board.

The city’s Permits and Inspections Department inadvertently issued Douglas Development a building permit because the hotel’s address, 444 Forest Ave., is different from 400 Forest Ave. for the rest of the site.

This address would have first triggered the need for a review by the Buffalo Preservation Board.

Paul Millstein, vice president of Douglas Development, appeared before the board on Thursday to seek approval for the porch-like structure.

Instead, Millstein was told that work needed to be halted and the project filed so that local, state, and federal agencies could review the project.

The State Historic Preservation Office, in conjunction with the National Parks Service, will assess the Porte Cochere to ensure that it meets a 50-year preservation clause that relates to work on the Towers Building, as well as the requirements of historical historical tax credits used on buildings. The Preservation Board will consider its overall impact on the local monument.

“I’ll be the first person to say that the layers of the overall legislation because of these covenants and tax credits and everything else is a lot, and it might be hard to navigate,” Howard said.

“I think the message we got was that Douglas Development wants to do all the right things and follow the rules, whether or not they understand the complexity and the layers of all those rules,” she said. “I don’t think anyone wants to stand in the way of Mr. Jemal’s success in running the hotel. And we are grateful for his investment.”

Jemal said “it was something that slipped through the cracks” and he wants to do what is necessary.

“We are working on it and we will work on it appropriately,” Jemal said.

“It’s an extremely difficult property, and it’s not a marathon, it’s a triathlon, and all we want is for it to be a success at the end of the day,” he said. -he declares. “Everything we’re supposed to do, we’ll do.”

Catherine Amdur, the city’s permit and inspection commissioner, issued her stop-work order on Friday after first allowing the porte cochere to stabilize. This allowed the six steel columns, installed vertically and bolted to concrete foundations, to be attached to the roof frame, bringing the project closer to completion.

The design team who rehabilitated the hotel buildings sent a letter to the Preservation Council and Douglas Development, objecting to the scale of the porte-cochere and its visual impact on the entrance and view on the towers.

“The proposed porte-cochere threatens to diminish the design and undermine the integrity of historic buildings,” the letter read. “We are not against any future changes to the site, but ask that they be designed with sensitivity and follow the community awareness and public process for which this place has become known.”

Signatories to the letter include Deborah Berke, the design architect; Peter Flynn, executive architect; and architects Barbara Campagna and Kelly Hayes McAlonie, who co-chaired the design committee of Richardson Center Corp.

Mark Sommer covers preservation, development, waterfront, culture and more. He is also a former arts editor for The News.

An overview of new luxury hotel openings in central Italy


In the coming months, many pandemic-weary travelers will be planning visits to Italy. After several closures over the past two years, many new luxury hotels have recently opened or will soon.

All of these properties offer guests a deep dive into Italy’s rich history and beauty. Because the country is known for its exceptional cuisine, these hotels also tend to showcase the best of regional cuisine.

Italy is divided into 20 different regions, each with their own customs, foods and culture. Five of these regions are geographically located in the area considered central Italy: Tuscany, Lazio, Marche, Abruzzo, Umbria and Molise.

Here’s a look at a handful of the exciting. eagerly awaited new hotel openings in central Italy:

The Rome Pavilions, La Première Musica

City: Rome

Region: Lazio

This contemporary five-star wellness hotel is located along the banks of the Tiber and offers breathtaking views of the historic center of Rome. Located near the designer boutiques of Rome’s exclusive Prati district, guests staying at The first music a walk to the Spanish Steps and St. Peter’s Basilica in the Vatican.

The architectural design team of Marincola Studio reimagined a 1960s building, infusing it with modern design elements. Most of the 24 contemporary rooms and suites offer floor-to-ceiling windows with beautiful river views. Although intimate, the property offers different dining options on three levels: Altoa two-story rooftop bar and Olivaa restaurant serving regional specialties indoors and outdoors with a view of the Tiber.

The hotel will offer immersive experiences, including food-themed experiences with food tours, culinary experiences and fine dining, as well as family experiences rich in culture and history.

Planned opening: summer 2022

Borgo San Vicenzo

City: Montepulciano (in the province of Siena)

Region: Tuscany

It is not surprising that Borgo San Vincenzoa luxury boutique hotel in a town associated with some of Italy’s finest wines, is named after Saint Vincent, the patron saint of winemaking.

The 21 studios and suites in this restored 18th century farmhouse offer a fresh take on traditional Tuscan design, each uniquely organized according to its location and architecture. Studios all offer king-size beds, sitting areas, and kitchenettes with Italian linens, Nespresso coffeemakers, Acqua dell-Elba toiletries, and free Wi-Fi.

The country estate has an on-site restaurant and bar and specializes in providing guests with bespoke, authentic, wine-related education and experiences. Guest itineraries include wine tastings, organic olive oil and pecorino cheese tastings at local farms, cooking and cocktail-making classes, and tours of the region on foot, horseback, by boat. electric bike, Vespa or hot air balloon.

Planned opening: summer 2022

Anantara Palazzo Naidi Hotel Rome

City: Rome

Region: Lazio

The global luxury hotel brand Anantara Hotels, Resorts and Spas announced its first property in Italy, the five-star hotel Anantara Palazzo Naiadi Hotel RomeI. A member of The best hotels in the world, the iconic hotel is located in the heart of Rome’s Piazza della Repubblica.

The building has a fascinating architectural history with original features commissioned by Pope Clement XI for the Vatican in 1705; its structure hangs above the ancient Baths of Diocletian, whose excavated fountains, pools and mosaics are visible through the ground floor. The 238 rooms and suites, all with modern amenities, vary in size, layout, and style; many offer panoramic city views and spacious terraces.

In addition to having one of the largest rooftop terraces in the city, the hotel has five unique indoor and outdoor dining areas. Since taking over the operation of the property, Anantara has made a series of improvements and refinements to this classic property, which recently served as the backdrop for Gucci House with Lady Gaga and Adam Driver. A new Anantara Spa will be launched on the top floor, and the hotel is developing a menu of bespoke Anantara experiences to introduce guests to the Eternal City.

Opening scheduled for August 2022

Six Senses Rome

City: Rome

Region: Lazio

The hotel brand that has become synonymous with well-being is opening a new establishment, Six Senses Rome, the company’s first in Italy. Part of the six senses urban collection, the hotel is located in Piazza di San Marcello in the center of the city, just a few blocks from the Fontana di Trevi and the Pantheon.

This restored 18th-century Rococo-style palace, a UNESCO World Heritage Site, once served as the residence of cardinals of the Catholic Church. Its main facade and central staircase have been carefully preserved and the building will now house 95 distinctive high-ceilinged rooms and suites, a restaurant and a rooftop terrace with 360° views of the city.

Interior design by Patricia Urquiola respects the individuality of different room configurations. Integral part of the project are the first floor Six Senses Spa and Roman Baths that will serve as a wellness sanctuary for guests enjoying the sights, nights and delights of the city.

Planned opening: fall 2022

Portinari Salviati Palace

City: Florence

Region: Tuscany

Portinari Salviati Palace is located in the heart of the historic center of Florence, between Piazza del Duomo and Piazza Signoria. This magnificent Florentine palace was built in the 15th century by the Portinaris, a wealthy family linked to the Medici.

Ownership of the property has changed hands several times over successive centuries. It was bought by the LDC Hotels & Resorts group, which has invested some 80 million euros over the past three years to meticulously renovate it and transform it into a luxury hotel.

Now the palace has 13 classically furnished suites, some with double rooms that have finely restored Renaissance fresco ceilings. The Royal Suite is said to be one of the largest in Italy, occupying the entire ground floor of the palace which includes its frescoed gallery. the Salotto Portinari Bar & Bistro and the Nonna Chic The restaurant, run by chef Vito Mollica, offers local gourmet cuisine. The property also has a gym and spa with heated pool.

Recently opened

Tenuta di Artimino

Town: Artimino

Region: Tuscany

Tenuta di Artimino is located in the hills and vineyards of Montalbano, once home to an Etruscan settlement. The property includes an ancient villa (Villa dei Cento Camini) which was designated a UNESCO World Heritage Site in 2013.

Part of the Melia collection of Hotels Melia International, 36 rooms are housed in a 17th-century building, Paggeria Medicea, along with a group of 59 pavilions dotting the medieval village, each with an independent entrance. The accommodations are designed in the Tuscan Renaissance style with terracotta floors, wooden beams and local stoneware.

The property has its own restaurant on site, Biagio Pignatta, adjacent to the hotel and a short distance from the Villa, which serves traditional Tuscan dishes. Located less than an hour from Florence, the property is ideal for visiting the nearby vineyards and canteens.

Recently opened

Police arrest identity theft and fraud operation at Peachtree City Hotel


Peachtree City police say they found some very interesting things in a hotel room that landed a couple in jail on more than a dozen charges.

Peachtree City hotel management called police when a couple did not return to their room for days. Police were surprised by what they discovered: printers capable of producing driver’s licenses and credit cards, blank checks and suitcases full of personal information stolen from dozens of victims.

(Peachtree City Police Department)

Police said it was also evidence of identity theft and credit card fraud.

(Peachtree City Police Department)

They said Adam Pennington and Stephanie Howard did not return to the hotel room because they were arrested in neighboring Coweta County on similar charges.

(Peachtree City Police Department)

Peachtree City police have charged 11 counts of identity theft, drug charges and other fraud charges all at once. They said Pennington was also in trouble for possession of the gold spray-painted AR-15 rifle. He is charged with possession of a firearm by a convicted felon.

(Peachtree City Police Department)

Police said the couple had personal information they had taken in various ways, either by diving into a dumpster or stealing mail. It is so important to protect these documents.

(Peachtree City Police Department)

A few tips to follow:

  • Use a shredder to destroy sensitive documents
  • Monitor your financial accounts
  • Lock car doors and hide valuables
  • Sign up for informed delivery via the post office
  • Be careful who you give out identity information to, especially on the web.

Police say Stephanie Howard is in jail in Fayette County. Adam Pennington was being held in Coweta County on some pretty serious charges.

Honolulu council votes to limit short-term rentals


By Christina Jedra, Honolulu Civil Beat

April 14, 2022

After hours of testimony and lengthy discussions, the Honolulu City Council on Wednesday passed a controversial measure to limit short-term rentals on Oahu.

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The final version of Bill 41, which was approved 8-1, requires a minimum reservation period of 90 days for short-term rentals in most areas of Oahu. The current minimum outside resort areas is 30 days. Short-term rentals would still be allowed in resort areas and in specific areas near resort areas.

The legislation also imposes new restrictions, fees and fines on short-term rentals; prohibits unregistered rental companies from publishing daily rates; require non-compliant rental units in residential neighborhoods to limit visitors to four adults; and requires one off-street parking space for each room rented in residential areas.

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On Tuesday, demonstrators protested Bill 41 with signs on King Street near Honolulu Hale. Short-term rental companies have been organizing against the measure for months. Cory Lum/Civil Beat/2022

Council member Andria Tupola was the only member to vote against. Council members Heidi Tsuneoyshi and Carol Fukunaga both voted yes, but with reservations. The rest of the board voted yes.

“People are just tired,” council chairman Tommy Waters said. “I’m not necessarily against people staying in a bed and breakfast or even in (a walk-through vacation rental) but at some point we have to say enough.”

Bill 41 is now heading to the office of Mayor Rick Blangiardi, who is likely to sign it. His administration proposed the original form of the bill. The order would come into effect 180 days after its approval.

The debate over Bill 41 is part of a larger struggle between the demands of Hawaii’s tourism industry and residents who feel the island is increasingly overrun with tourists. While visitors remained largely confined to the resort area of ​​Waikiki, the proliferation of vacation rentals on online platforms like Airbnb caused problems in residential areas.

Bill 41 has received support from residents who believe short-term rentals are disruptive and have engulfed housing stock, driving up already high property prices.

Proponents of the bill have criticized short-term rental operators as being driven by greed and have suggested they convert their units into long-term accommodation.

“Hawaii neighborhoods are not for sale,” said resident Mathew Johnson, who testified in support of the bill. “They’re descending on this place from everywhere.”

But there was also a mountain of opposition.

Proponents of the bill believe short-term rentals are disruptive and have swallowed up housing stock, driving up already high house prices. Cory Lum/Civil Beat/2021

Many critics pointed to the passage of Bill 89 in 2019, which would have allowed 1,700 vacation rentals to be licensed islandwide. The plan was for Airbnb and Expedia to help the city enforce the new law once the city began issuing new permits.

However, the city never funded seven enforcement positions it created to accompany this law, and the memorandums of understanding with the platforms never took effect because the city did not issue these. new permits.

Proponents of short-term rentals have accused the city of not giving this 2019 law a chance.

“By failing to implement the existing law and corresponding agreement signed by Expedia Group to assist in enforcement, Honolulu County and its residents are left without a policy solution that meaningfully addresses community concerns” , said Richard de Sam Lazaro, spokesperson for Expedia. in a report.

Airbnb also opposed the bill. In a letter to the Honolulu City Council, the rental platform said the legislation represents an unconstitutional grab of property rights.

“Bill 41 severely damages, if not effectively destroys, the reasonable and investment-backed expectations of these owners and may constitute a taking that requires payment of just compensation to aggrieved owners,” the company wrote.

Critics of Bill 41 have also argued that the legislation unfairly favors the hospitality industry and accused the city’s director of permits, whose wife is a hotel manager, of helping craft the bill. legislation in which he has a conflict of interest.

Director of the Department of Planning and Permits Dean Uchida, a supporter of Bill 41, has become the target of criticism because of his wife’s employment in the hospitality industry. Cory Lum/Civil Beat/2021

Department of Planning and Permits Director Dean Uchida denied there was a conflict, but at the urging of the Honolulu Ethics Commission, he recused himself from any involvement in Bil 41 in January.

“This bill is tainted,” Hawaii Kai resident Natalie Iwasa, a frequent critic of the city’s government, said in oral testimony. “I think the whole bill should be shelved.”

There were also more localized complaints with Bill 41.

Stephanie Brooker testified Wednesday that she purchased property in Ko Olina with the intention of renting it out for 30-day periods, but the bill would make her unit illegal.

And the World Surf League of Hawaii said the bill’s 90-day rule could “devastate professional surfing in Hawaii.”

Surfers generally can’t afford the expensive hotels on the North Shore of Oahu, one of the surfing capitals of the world, the organization’s regional director Robin Erb said in testimony. They need affordable, short-term options, she said.

“Please don’t let Hawaii, the birthplace of surfing, be where professional surfing dies,” Erb wrote.

Council not entirely happy with bill

Several council members, even those who voted for the bill, have expressed concerns about the legislation.

Honolulu City Councilmember Carol Fukunaga said there should be allowances for certain types of short-term stays. Cory Lum/Civil Beat/2021

Fukunaga was concerned about removing the option of month-to-month rentals for medical patients, traveling healthcare workers, students, military personnel and others who are staying on Oahu for reasons other than vacation.

She introduced floor drafts of Bill 41 to create exceptions for these groups, but withdrew them at Wednesday’s meeting.

The bill allows tenants of long-term rentals to convert their leases to monthly arrangements.

Councilman Calvin Say observed that the city’s enforcement of the existing short-term rental law appears “weak.” He also previously proposed a draft floor with changes to the bill, but abandoned the effort at the meeting and voted in favor.

Tsuneyoshi, who represents the North Shore, expressed concern about the bill’s ‘punitive’ impact on people who have purchased property in resort areas and will now have to pay registration fees that hotels and timeshares don’t pay.

“Many of these owners are understandably concerned about the fairness of this,” Tsuneyoshi said.

The Councilwoman for District 2 has proposed instituting a tax rate for short-term rentals below the resort rate to compensate for this “unfairness”.

Chairman Tommy Waters noted that it is unclear how much revenue the bill would gain or lose for the city. Zoning Chairman Brandon Elefante, who backed Bill 89 in 2019, made some comments Wednesday but voted yes.

Honolulu City Councilwoman Andria Tupola was the only council member to vote against Bill 41. Cory Lum/Civil Beat/2021

Tupola, whose district covers areas from Ewa to Waianae, described many issues she has with the bill.

She said she opposes illegal vacation rentals and welcomes more enforcement against them, but said Bill 41 is “not an enforcement bill”. The DPP could apply the existing law now, she said.

Tupola questioned why only two hotels would be allowed to operate mauka short-term rentals on Kuhio Avenue in Waikiki — both properties owned by Aqua-Aston, where the DPP manager’s wife works.

The adviser said that the administration had not communicated with her enough about the legislation and that the entire wording of the bill was “very disturbing to me”.

“We’re not supposed to make preferential laws,” Tupola said.

The District 1 Councilwoman also echoed Fukunaga’s concern about temporary workers who need affordable housing. And she lamented that Ko Olina neighborhoods can no longer rent short-term.

“They’ve been complying for years and now they’re being eliminated for no apparent reason,” she said.

Waters acknowledged that he also didn’t understand the rationale behind everything in the bill. He said it could be changed later.

“Vote according to your conscience,” he told members. “I don’t know why there is a line drawn here or there, but we can always come back.”

Honolulu Civil Beat is dedicated to building a body of informed citizens, all striving to make Hawaii a better place to live. We achieve this through investigative and surveillance journalism, in-depth corporate reporting, analysis and commentary that gives readers a comprehensive view of issues important to our community.

Redefining the traditional hotel stay


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New signings of Canopy by Hilton, Tempo by Hilton and Motto by Hilton expand the pipeline by nearly 20% in the United States, Latin America and Europe

April 14, 2022 // Franchising.com // MCLEAN, Va. – The future looks bright for Hilton’s lifestyle brands as a global hospitality company announces 10 new Canopy by Hilton, Tempo by Hilton and Motto by Hilton signings in the US, Latin America and Europe. Key signings in Nashville, Sioux Falls, Sao Paulo and Cannes, the pipeline of Hilton’s trio of lifestyle brands.

The latest signatures of Canopy by Hilton, Tempo by Hilton and Motto by Hilton represent nearly 20% of the total portfolio of 55 hotels in the category, 55% of which are American establishments. Internationally, growth is strongest in Europe, with 1,000 hotel rooms planned, followed by the Caribbean and Latin America and Asia-Pacific regions.

“The continued growth of Hilton’s Lifestyle category is a testament to the strength of these brands and how they continue to resonate with guests and owners.” said Matthew Schuyler Chief Brand Officer, Hilton “We are thrilled to expand our Lifestyle footprint in vibrant cities around the world and welcome a new generation of travelers who value an elevated, local experience that feels thoughtful and uplifting in the world. service and design”

  • Canopy by Hilton expands its presence in the United States and France
    Each Canopy by Hilton hotel is designed as a natural extension of its community, inviting guests to relax and rejuvenate with comfortable spaces in an energizing atmosphere. With an existing offer of 35 properties including 28 under development in 16 countries and territories, the latest signatures in the United States and France represent approximately 500 rooms:
  • Canopy by Hilton Cannes (Spring 2023)
    Conveniently located in central Cannes, the 143-room hotel is within walking distance of the iconic French city’s beaches, the Old Port, and the famous Palais des Festivals.
  • Canopy by Hilton Nashville Downtown The Gulch (Winter 2024)
    The 333-room property is dual-branded with Homewood Suites by Hilton for an 11-story hotel where guests can experience The Gulch, a revitalized neighborhood featuring live music venues, trendy shops, and other buzzing attractions.
  • Canopy by Hilton Sioux Falls Downtown (Spring 2024)
    Offering 20,000 square feet of convention space and 12 flexible meeting rooms, the 216-room hotel overlooks the scenic falls and features an exclusive Italian restaurant concept.

Tempo by Hilton targets scenic destinations in the US
A sleek and contemporary brand, Tempo by Hilton hotels are thoughtfully designed and uplifting. They offer dynamic public spaces, including an open lobby concept with spaces dedicated to relaxation and work, as well as high-end dining options developed in partnership with Bluestone Lane, including the brand’s casual breakfast cafe and a welcoming bar experience. The brand recently announced signings in exciting destinations such as New York, Boston, Seattle and Irving, Texas. Tempo by Hilton expands its existing pipeline of more than 10 properties with five new signings in the United States representing nearly 1,000 rooms:

  • Tempo by Hilton Nashville Downtown Nashville Yards (Spring 2024)
    Conveniently located one block from Nashville’s famous Broadway and a five-minute walk from Music City Center, the 306-room, 16-story hotel will offer meeting spaces, an outdoor pool and bar, as well as a Bluestone Lane cafe on the ground floor.
  • Tempo by Hilton Memphis Downtown Union Row (Summer 2024)
    The 166-room hotel, conveniently located on a central thoroughfare in downtown Memphis, will be within walking distance of the FedEx Forum, Beale Street and AutoZone Park and will be part of The Walk on Union mixed-use development .
  • Tempo by Hilton Nashville Midtown (Fall 2024)
    Slated for Nashville’s thriving Midtown/West End submarket, the 161-room, 11-story property will offer a restaurant/bar with outdoor seating and is within walking distance of Vanderbilt University and the city’s most sought-after attractions. region.
  • Tempo by Hilton Myrtle Beach Beachfront (Fall 2024)
    Guests will enjoy sweeping views at the 250-room beachfront property, which will join a Home2 Suites by Hilton for an 11-story dual-brand hotel, with a rooftop bar and lounge
  • Tempo by Hilton San Diego Downtown – Gaslamp Quarter (Spring 2025))
    Conveniently located on 8th Avenue and Broadway, the 317-room hotel will be dual-branded with a Homewood Suites by Hilton and will offer views of San Diego Bay and the skyline, as well as a restaurant, bar and a living room on the ground floor with terrace.

Motto by Hilton enters Brazil for the first time
Motto by Hilton combines the best elements of a lifestyle hotel – centrally located urban locations, modern design, the best in neighborhood food and drink, and a local vibe – to meet the needs of travelers in today looking for value and unique experiences. , including the 374-room Motto by Hilton New York City Chelsea, which opened in the fourth quarter of 2021. Motto by Hilton, which has an existing development pipeline of 10 properties, recently signed the first two hotels in Brazil:

  • Motto of the Hilton Sao Paulo Ibirapuera (Fall 2024)
    Located a short distance from the MAC (Museum of Contemporary Art) and Shopping Ibirapuera, the 285-room hotel will include a cafe, rooftop bar and restaurant overlooking Ibirapuera Park, which will be accessible to the public. local.
  • Motto by Hilton Recife (Fall 2024)
    Boasting a ground-floor cafe and a rooftop pub with views of historic downtown Recife and the sea, the 132-room hotel will be within walking distance of Marco Zero, Passo do Frevo and the first synagogue in the Americas.

Canopy by Hilton, Tempo by Hilton and Motto by Hilton participate in Hilton Honors, the award-winning guest loyalty program for Hilton’s 18 world-class hotel brands comprising more than 6,800 properties in 122 countries and territories. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits including a flexible payment slider allowing members to choose almost any combination of points and cash to book a stay, an exclusive discount for members and free standard Wi-Fi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors app, where members can check in, choose their room and access their room using the digital key (where available) .




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How technology is impacting the future of sanitation – HOTELSMag.com


While the housekeeping staff did their job quietly, since COVID their role has taken on utmost importance as travelers seek properties that prioritize cleanliness and are cleaned.

Hoteliers have invested in personal protective equipment, improved cleaning techniques and disinfection infrastructure, and many of these new methods include adopting the latest technologies to ensure that every corner is clean and disinfected. As the hospitality industry faces the current labor crisis, these new techniques offer hoteliers the ability to get the job done with minimal labor and maximum efficiency.

While major hotel brands declined to participate in this story about how technology can help meet the housekeeping challenge, several vendors were willing to share their thoughts.

Modern techniques

Robot vacuums are common in many hotels and are generally considered a quick fix for cleaning large areas. However, these tiny machines are better suited to simple, repetitive tasks and, to some extent, customer satisfaction, said David Grossman, president of Renue Systems. Robots need to improve and evolve much more before they can be used for daily housekeeping and nighttime janitorial work, he added.

Although they use less electricity, cleaning robots can be inefficient for hoteliers and cannot compensate for human intelligence in the cleaning procedure, said Albert Sledge, director of sales and business development, Visual Matrix . “Robots fail to detect stains on carpet, whereas humans can, and robots are unable to reach tight corners. Robots are also unable to provide detailed and deep cleaning of a surface. “said Sledge.

As robots fill in the gaps as the industry grapples with the labor crisis, the best way to manage is to automate tasks that can be automated and focus staff on tasks that require critical thinking and hospitality, said Mark Heymann, CEO of UniFocus, which has software. for automatic shift scheduling and focuses on optimizing staffing needs. Housekeepers can provide information about their availability and shift preferences, helping head housekeepers step in and assist with room rotation.

Renue offers electrostatic disinfection, which involves spraying an electrostatically charged mist and then allowing the chemical to disinfect the targeted surface. “Compared to a low-tech fogger, it’s faster and more efficient because it reaches the entire surface, including the non-visible sides,” Grossman said.

“Robots fail to detect stains on carpet, whereas humans can, and robots are unable to reach tight corners. Robots are also unable to provide detailed and deep cleaning of a surface. -Albert Sledge

Some hotels have also installed UV-C lamps to sanitize high-touch items. Although these lights are very good at locating contaminated surfaces, they are not a very user-friendly option. “UV-C lamps are very expensive, which makes the economic case difficult. As their price drops, they could be a viable option,” said Sledge, whose company has a tool to help eliminate confusion and manage wasted work, as well as modules like onboarding text messages, Alexa integration and an employee safety device.

Alternative methods

Deep and restorative cleaning is required to disinfect surfaces, as opposed to daily housekeeping, with frequency ranging from annually to quarterly.

“Our cleaning is especially needed since the start of the pandemic recovery due to hotel labor shortages and increased guest desire for clean properties,” Grossman added. “For many years we have offered disinfection services, but there was very little interest before COVID.”

Grossman believed that this reluctance was largely due to the fact that unlike every other service where there is a very visible difference before and after work, there is nothing visible about sanitizing. “Since the start of this pandemic, we have had some interest in disinfection, but still very little,” he added.

Renue and other suppliers offer hotel cleaning solutions to meet needs such as carpets, tiles and grout, curtains, furniture, marble/natural stone, concrete and kitchens. “We have measured our productivity against in-house staff and can clean at least three to five times as many rooms per day, reducing the labor cost per room and allowing hotels to use them faster” , Grossman said.

Return on investment for Renue’s cleaning methods is derived from increased customer scores, increased RevPAR (both through rates and occupancy) and deferred capital expenditures.

“Some of the higher end properties will continue with daily housekeeping. Many guests prefer less frequent housekeeping, so assuming that desire continues, less daily service will remain. One caveat is that vacationers tend to cause more wear and tear than business travelers. –David Grossman

For Heymann at UniFocus, ROI is a two-pronged issue. “The first issue focuses on increasing the productivity of existing staff,” he said. “In the current state of the industry, overstaffing is not an issue, so we are focused on maximizing the productivity of our existing staff. The second ROI is balancing productivity and expectations Our systems have the ability to investigate customer experiences and review scores to determine “the right amount of service” to ensure customer experiences and value expectations are met or exceeded. , in turn, can lead to repeat customers and return business.

Persistent personnel crisis

The biggest challenge in housekeeping is the severe staff shortage and lack of experienced employees. Rooms are often not as clean as they are supposed to be due to lack of housekeeping staff, which impacts hotel sales. The significant shortage of employees continued in 2022.

Last-minute bookings can be difficult at understaffed properties and it can be difficult for hotels to have staff simultaneously overseeing essential on-line functions like reception and housekeeping . In fact, some hotels have been forced to turn away customers because they are understaffed to operate at full capacity.

The hospitality industry is desperate to minimize its human resource needs. Tactics range from automated check-in to limited take-out meal service and reduced housekeeping frequency. Some of these developments will likely persist even when labor supply recovers,” Grossman said.

Suggesting that hoteliers and businesses need to adopt an “employer first” mindset, Heymann said even the increase in wages hasn’t been enough to retain employees.

“Employees appreciate the flexible working hours and work-life balance. Even with improved employee attraction and retention measures, customer expectations are difficult to meet. This forces hoteliers to get creative with staff productivity to meet guest satisfaction goals while managing staff burnout,” he added.

“Employees appreciate the flexible working hours and work-life balance. Even with improved employee attraction and retention measures, customer expectations are difficult to meet. This forces hoteliers to get creative with staff productivity to meet guest satisfaction goals while managing staff burnout. –Marc Heyman

The future of the household

With the ongoing labor shortage in hotels, will housekeeping become an opt-in service in hotels? Although travelers have become accustomed to hotels not offering daily cleaning services, it seems a 60/40 ratio between those who want the service and those who don’t is emerging, said Sledge. “Due to staffing issues, hoteliers are finding creative ways to reduce the amount of cleaning they do daily during the stay. Whether it’s offering points instead of providing housekeeping or provide only the cleaning of the stay only on request.

Housekeeping will become opt-in for many brands, although mandatory cleaning will be done every three to five days, Grossman suggested. “Some of the higher end properties will continue with daily housekeeping. Many guests prefer less frequent housekeeping, so assuming that desire continues, less daily service will remain. One caveat is that vacationers tend to cause more wear and tear than business travelers. So some hotel managers want to at least inspect the rooms frequently to minimize any major damage to the rooms.

Eventually, housekeeping will have lower room quotas, offer higher wages, and attendants will spend more time per room, Grossman says, adding that while housekeeping was primarily a behind-the-scenes act, it will now intentionally become more visible.

Esteemed Building Science Teacher, Auburn Biomedical Science Student Receives Prestigious Algernon Sydney Sullivan Award


Body of the article

One of Auburn University’s most respected professors and a biomedical science student of immense potential are this year’s recipients of the prestigious Algernon Sydney Sullivan Award.

Scott Kramer, JE Wilborn Endowed Chair and professor at the McWhorter School of Building Science in the College of Architecture, Design and Construction, and Madison Hogans, biomedical scientist and pre-med in the College of Sciences and Mathematics, were selected for the honor 2022 . The prize is awarded annually by the university to individuals who embody high qualities and nobility of character.

Kramer was selected for his impact in the classroom and the local and global community. The innovative professor has helped transform the School of Building Science into a service-learning program and has led numerous teams of students, faculty, industry professionals and business groups in the purpose of improving economically disadvantaged communities around the world, especially in Ecuador, Haiti and Panama. Kramer and his teams have built homes, community centers, churches, health care centers and schools in these countries using local materials and construction techniques.

At the McWhorter School of Building Science, he is the service-learning coordinator and helped revise the building science curriculum to require a service-learning class for every senior. Kramer students work with other colleges and nonprofit organizations to meet community needs in Opelika, Auburn, and the Lee County area.

A selfless educator, Kramer encourages his students to build through an iterative process of making, redesigning, and refining and is highly revered by his students and faculty peers.

Hogans made the most of his time at Auburn, working hard to become a leader among his classmates inside and outside the classroom. During her freshman year, Hogans participated in EMERGE, an on-campus student leadership program, and worked as a student ambassador for the College of Science and Mathematics, or COSAM. Also in her freshman year, she worked with Dr. Bruce Smith of the College of Veterinary Medicine on research related to gene therapy and presented this work at the fall 2020 Phi Zeta Research Day.

She served as Vice President of the COSAM Ambassador Program from 2020 to 2021. During this time, Hogans led the Black History Month initiative, for which she created a virtual and interactive learning experience that spotlighted lesser-known black leaders in STEM. In her constant quest to help others and make the process easier, the first-generation student created a 70-page manual on the medical school application process after personally going through the complicated steps. The document lives on the COSAM website and has reached virtually every college student.

The Algernon Sydney Sullivan Award has been given to Auburn since 1951 to remember the noblest human qualities exemplified by Algernon Sydney Sullivan, a prominent humanitarian and first president of the New York Southern Society, now the Algernon Sydney Sullivan Foundation.

Additionally, SueEllen Marie Broussard, a hospitality management and hotel and restaurant management major, was selected to receive the W. James Samford Jr. ’72 Memorial Scholarship. The award is named in memory of James Samford, an Auburn 1972 alumnus and member of the Auburn Board of Trustees from 1987 until his death in 2003. Broussard was a campus leader who worked with the Be the Match on Campus Bone Marrow Registry and the War Eagle Girls and Plainsmen and was named a Distinguished Young Woman of Marengo County.

The President’s Award and The W. James Samford Jr. Foundation Award recognizes a graduate from each school or college who has completed at least three semesters at Auburn with a minimum 3.40 grade point average and possesses outstanding leadership qualities , citizenship, character and promise. of professional capacity. All winners were celebrated at a special awards ceremony on Tuesday 12 April.

This year’s President’s Award winners are:

Hannah Cécile Lemel, College of Agriculture
William Lane Mullins, College of Architecture, Design and Construction
Kennedy Laine Jarvis, Raymond J. Harbert College of Business
Eric Alejandro Marin, College of Education
Liana Grace Wood, Samuel Ginn College of Engineering
Ilya Eva Kristensen, College of Forest and Wildlife Sciences
Oluchi Lynda Aroh, Graduate School
Tatum Reece Snelling, College of Humanities
Emma Marie Poole, College of Liberal Arts
Brooke Rosabella Bayuga, College of Nursing
Linda Tran, Harrison College of Pharmacy
Madeline Grace Bruderer, College of Science and Mathematics
Ryan Jordan Farrell, College of Veterinary Medicine

Optimistic Easter for tourism – The Portugal News


Expectations for Easter are encouraging, with almost all hotels open.

Tourism continues to recover from the impact caused by the pandemic and expectations for Easter are positive, from hotels to local accommodation.

According to a report by ECO, the sector believes that Easter can be the “kickstart” of the recovery in tourism, at a time when the figures are already very close to the results of 2019.

Price increases

Travel agencies are already feeling the positive pace of demand, but the sector is also feeling the effects of the Russian invasion of Ukraine and, for this very reason, the hospitality industry is admitting 10% price increases to compensate rising energy costs.

In April, the number of tickets issued for flights to Portugal soared 500% compared to April 2021, said Luís Araújo, president of Turismo de Portugal. However, it is important to note that this number does not include budget airlines or tickets booked directly with the airlines. Even so, the official is confident for Easter, noting that, “in terms of air connectivity”, the country is “very close to the figures of 2019”, the year in which records were broken in the tourism sector, with 27 million tourists. .

The hotel industry had “good” expectations for Easter and, for now, they remain so. “We hope that Easter can be the kick-off for the recovery,” says Cristina Siza Vieira, CEO of the Associação da Hotelaria de Portugal (AHP), stressing that “there was already very high demand”.

After a “very bad” January and February, the manager says that the sector “was on hold until Easter” and that at this time she estimates that “there will be many more hotels open“, although ‘about 20% are expected to continue with closed doors. The Vila Galé group, for example, will operate all 27 hotels in the country, administrator Gonçalo Rebelo de Almeida told ECO.

National and international application

The head of the country’s second-largest hotel chain says expectations for Easter are “positive”, “with reservations from domestic and foreign customers”, which forecasts occupancy rates above 80%. On the AHP side, projections point to a weight of 60% of international tourists, even if the demand for Portuguese for the hotel sector is also considerable.

The positive expectations have spread to local accommodation. “We finally managed to have some expectation of recovery,” says ECO Eduardo Miranda, president of the Local Accommodation Association of Portugal (ALEP). “March was already more optimistic and Easter is precisely what marks expectations for the start of the recovery,” the official adds, noting that Easter “is an important milestone” for the sector.

Suvarnabhumi to add service counters and hotel staff after social media outcry


“This is how Test & Go program passengers are treated at Suvarnabhumi Airport,” said Atichan, also known as “Au Spin9”.

“No one could go anywhere, they were just queuing. Hotel staff shouted the names of their hotels until they lost their voices and shook their heads in despair.

When passengers complained, hotel staff told them to take their complaints to airport authorities, he added.

“It became a hotel logo hunting game. Everything is organized randomly instead of alphabetically. There is no directory guiding passengers. A counter handles as many hotel reservations as it wants until the hotel logos are thrown on the floor. When passengers find their counter, they have to join long queues because one person is dealing with customers from many hotels,” said Atichan.

The post was widely liked and shared by netizens, some of whom said they had suffered similar experiences to Suvarnabhumi.

Responding to the public outcry, Kittiphong said the airport would increase the number of service counters at the meeting point from 8 to 17. It would also open an additional baggage carousel for each flight to increase passenger flow.

“In addition, we will make hotel signs easier to find by arranging them alphabetically,” he said, adding that hotels have been asked to provide adequate staffing to meet the growing number of passengers.

Suvarnabhumi to add service counters and hotel staff after social media outcry

UNICO 20°87° The Riviera Maya hotel pays tribute to women with its summer gastronomy


“Women have always been at the forefront of UNICO 20º87º Hotel Riviera Maya’s identity. From idea to execution, the hotel would not be what it is today without the powerful team led by women behind it. This year, on the heels of its fifth anniversary, we wanted to pay homage to our roots and bring in a number of exceptional women from across the food, beverage and arts sectors to showcase their talent,” said Irma Yeo, Sales Director at UNICO 20°87° Hotel Riviera Maya. “Incorporating a memorable multi-sensory event into a culturally immersive and inclusive experience while showcasing exceptional women demonstrates our commitment to providing our guests with a unique and curated vacation.”

UNICO 20°87º Hotel Riviera Maya redefines the all-inclusive vacation experience and offers an unfiltered vision of modernity Mexico. From the concept to the rustic and modern design, including the cultural art displayed around the property, UNICO 20°87° Hotel Riviera Maya is entirely imagined by women. Born out of a desire to create a vacation unrivaled in the region while encompassing laid-back luxury and cultural immersion, UNICO 20°87° celebrates five years as the new standard for sophisticated travelers seeking an all-inclusive vacation. Located south of Playa del Carmen in Mexicothis exceptional adults-only all-inclusive resort offers 448 lavishly appointed guest rooms primarily offering ocean views with semi-private plunge pools in all ground-floor rooms and outdoor dual-hydro hot tubs in all rooms remaining, an in-room mini-bar stocked according to guest preference, three expansive swimming pools, a state-of-the-art wellness gym, a full-service spa, five globally inspired gourmet restaurants, six bars and lounges and two swim-up bars.

UNICO 20˚87˚ Hotel Riviera Maya takes every measure to provide its guests with a SAFE experience with improved cleanliness and sanitation. For more information on enhanced security protocols, please visit https://www.unicohotelrivieramaya.com/en/info/hygiene-protocols/ and for more information on COVID-19 testing, please visit https://www.unicohotelrivieramaya.com/en/info/covid-testing/.

For more information or to book a stay at UNICO 20˚87˚ Hotel Riviera Maya, please visit www.unicohotelrivieramaya.com. To connect with the hotel on social media, visit Facebook.com/unico2087 or find us on Twitter and Instagram @unico2087.

About AIC Hotel Group
AIC Hotel Group is exclusively engaged by RCD Hotels to lead the sales and marketing efforts of luxury hotel properties in the United States, including Eden Roc Miami Beach, Nobu Hotel Miami Beach and Nobu Hotel Chicago, as well as nationwide. Mexico and the Caribbean, including Hard Rock Hotel & Casino Punta Cana (the world’s first all-inclusive Hard Rock Hotel), Hard Rock Hotel Cancun, Hard Rock Hotel Vallarta, Hard Rock Hotel Riviera Maya, Hard Rock Hotel Los Cabos, Nobu Hotel Los Cabos and UNICO 20 ̊87 ̊ Hotel Riviera Maya, the first of a new luxury all-inclusive concept. For more information, visit http://www.aichotelgroup.com.

SOURCE UNICO 20°87° Hotel Riviera Maya

Downtown Hilton completes renovations, including new bar and meeting space


The Hilton Richmond Downtown has completed a multi-million dollar renovation project, which included the creation of a new bar and lounge called Gather & Hem. (Photos courtesy of Hilton Richmond Downtown)

A downtown Richmond hotel has completed a series of renovations shortly after its cross-street rival completed its own upgrade.

The Hilton Richmond Downtown, which occupies the former Miller & Rhoads department store building at 501 E. Broad St., announced in late March that it had completed renovations that included a new bar concept and meeting space.

The hotel declined to specify the overall investment in the project, except to say it was a “multi-million dollar” renovation.

The new bar concept, Gather & Hem, replaced Thirst and Fifth at the hotel. The bar and lounge feature 20 beer taps, up from the previous concept’s six taps.

“We’re really targeting local craft beers with our taps,” said hotel manager John Cario. “Travelers want to try something new, and with Richmond having plenty of premium craft beers, we wanted to take advantage of that too – no pun intended.”

The lounge also offers a catering service. Appetizers are priced at $12-$19 and include things like charcuterie, barbecue sliders, nachos, and a seafood basket. Appetizers at Gather & Hem are $18-$38. The menu also offers sandwiches priced at $15 to $18.

“Gather & Hem is leaning more towards small plates, more local craft knowledge and creative cocktails,” Cario said. The bar’s signature cocktails cost between $14 and $18.

Gather & Hem can accommodate 80 people and was fully opened in November. The hotel is also home to La Grotta restaurant and 1885 Cafe and Market breakfast.

The renovation project also created a so-called 1,400 square foot “hybrid” meeting room called Ensemble, which includes a designated kitchen and a private breakout area.

“It’s a great room for a law group coming in or maybe a longer-term meeting or event that wants its own room,” Cario said. “A lot of large groups are looking for breakout rooms, upscale hospitality rooms.”

The space was once a Liberty Mutual office, but more recently has been used by hotel staff as a meeting room, Cario said. The hotel has over 10,000 square feet of meeting space overall.

The renovation replaced many bathtubs in its 250 rooms with showers.

The project included renovations for the hotel’s 250 rooms, with the work primarily focused on the guest bathrooms. Eighty percent of rooms have had their tubs replaced with showers, Cario said.

A 2015 renovation focused on bedroom sleeping areas, he said. The bedroom portion of the project was completed in June 2021.

The most recent upgrades also included renovations to the hotel’s indoor pool and gym.

Building permits filed with the city put the cost of bar and meeting space renovations and bathroom upgrades at around $1.3 million combined.

Baskervill handled the interior design of the project. The general contractor was Land-Ron Inc., based in Florida.

The hotel is owned by Ohio-based Rockbridge. HRI Lodging manages the property.

Hilton’s announcement comes months after Richmond Marriott, across the street at 500 E. Broad St., completed its own multimillion-dollar renovation that transformed its former sports bar into a high-end restaurant. range called Fall Line Kitchen & Bar.

In other downtown hotel news, Retro Hospitality has taken on management duties for Quirk Hotel’s Richmond and Charlottesville locations, which were previously managed by Hyatt Hotels.

“I left my job during confinement and opened a smoking room with my best friend”


Everyone has a dream that they would like to realize one day. For Tom Gaskell, it was opening his own restaurant.

Tom has worked in the hospitality industry all his life, specializing in hospitality. But food has always been his true passion. It was during the first confinement that he decided to make his dream a reality.

He decided to quit his job – running a leading hotel in Cardiff – and opened a smokehouse with the help of his friend Rob King. Now he spends his days in the kitchen, chatting with customers and brainstorming new menu ideas.

Read more: Peter Jones calls the Welsh entrepreneur ‘inspiring’ to change lives.

Tom, 44, said: “I’ve spent my whole career running hotels. I’ve always done food and drink and in my spare time I have a smoker in my back garden and all those who worked with me would say I was a bit of a I remember when I worked at Heathrow I always did the summer BBQ and the staff Christmas dinner.

“I remember a guy about 8 years ago when I did some ribs for the staff saying ‘that’s amazing you should make money with that’. But I always wanted my own restaurant. It’s always been a thing. We all know how hard it is to profit from hospitality, but I come from a world where exceptional service, a great atmosphere, good food are synonymous of what I wanted to do.

“During lockdown we all had a lot of time to think about our life choices and I came to the conclusion that if I didn’t I would end up being really annoyed with myself. Rob and I We were barbecuing at my house and we decided we had to.”

The couple came up with the idea of ​​taking what they love – barbecue, beer and indie music – and turning it into a business. Tom and Rob set to work creating their concept. They researched locations, finances, marketing plans, and menus before taking the plunge. With the help of Business Wales, the friends were able to rent Newport’s Friars Walk, making it the mall’s only independent restaurant.

Tom, who lives in Llantarnam with his wife and four children, says Newport was a no-brainer. He said: “From our perspective, we looked at Bristol and Cardiff, but we saw an opportunity in Newport to add to the food scene. We want to move away from high street restaurants and have real local food from ‘an independent restaurant. Newport should really compete with Cardiff and Newport with its food scene and I think we still have a way to go.”

Smokd finally opened in August 2021 after months of planning and weeks of tearing down and redesigning the space. The friends wanted the restaurant to be warm, rustic and inviting.

The Smokehouse offers a meat-focused menu featuring small plates, larger platters, and burgers. There are a few vegan options, including a dish of burnt tips made with watermelon. Most of the menu is also gluten-free. The kitchen is run by head chef Ben Austin, who previously worked at the famed Pasture steakhouse in Cardiff.

Chef Ben Austin runs the kitchen

Tom’s business partner, Rob, still works in the hospitality industry alongside the business enterprise, so day-to-day management falls to Tom. He spends hours in the kitchen and chats with restaurant customers.

Tom said: “I’m happier now. Being a business owner is so different from working in a corporate environment with an established routine. My week now is so varied. I enjoy going into the kitchen as well as chatting with the people in the restaurant. We opened just at the end of the lockdown restrictions in the summer which was a bit of a whirlwind. We then had an amazing response and an amazing Christmas time.

“Our weekends are now ridiculously busy. We’ve focused on the food, the team and the service here, and our regulars rave about our food to friends and family. ‘here with a take-out box. Nothing here is small.”

Smokd is always coming up with new ideas and new concepts. One challenge that’s proving popular is “Wings Wednesday.” If you choose to participate in the challenge, you must try to eat 36 giant 3-bone chicken wings, which is pounds of meat. If you pass, you earn a cap and a place on the wall of fame. Only 15 people have succeeded so far.

Smokd is down at Friars Walk, Newport

Tom says there’s only one downside to opening his dream restaurant: he doesn’t barbecue at home anymore. He said: “My smoker hasn’t been out of the garage in nine months. The fact is, if I want something, I’ll come here. We have an amazing chef and sous chef who takes it to the next level of flavor.”

You can find Smokd downstairs at Friars Walk, Newport.

Illinois man guilty of murder for shooting hotel assistant


FILE - This undated reservation file photo released by the Illinois Department of Corrections shows Floyd E. Brown.  A jury found Brown guilty of a federal murder charge on Friday, April 8, 2022, in the shooting death of a northern Illinois sheriff's deputy.  (Illinois Department of Corrections via AP, file)

FILE – This undated reservation file photo released by the Illinois Department of Corrections shows Floyd E. Brown. A jury found Brown guilty of a federal murder charge on Friday, April 8, 2022, in the shooting death of a northern Illinois sheriff’s deputy. (Illinois Department of Corrections via AP, file)


A jury on Friday convicted a man of a federal murder charge in the shooting death of a northern Illinois sheriff’s deputy.

Floyd E. Brown, 42, of Springfield, was convicted of the second degree murder of Jacob Keltner, attempted murder of a federal officer, assault and weapons. He was acquitted of first degree murder.

Keltner, 35, was a McHenry County deputy working with a U.S. Marshal’s Service Fugitive Task Force serving Brown with an arrest warrant when he was killed March 7, 2019. Brown was wanted in a series burglaries in the downstate.

Brown testified on Thursday, admitting he fired his AK-47 assault rifle through his hotel room door after hearing the sound of a cocked gun when the task force knocked on the door .

Prosecutors said he then jumped out of a third-story window and shot Keltner, who was positioned outside.

Florida model Courtney Clenney spotted at a Miami hotel with her father after her boyfriend’s stabbing death


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Woman staying at Miami’s Grand Beach Hotel spotted instagram Model Courtney Clenney with her father at the hotel lobby bar on Friday after the April 3 stabbing death of her boyfriend, Christian Tobechukwu Obumseli.

Obumseli, 27, suffered “an apparent knife wound” in a domestic violence incident before first responders rushed him 2 ½ miles to the Ryder Trauma Center at Jackson Memorial Hospital, Miami police said in a statement. . He was pronounced dead in hospital.

In a video of the encounter at the Grand Beach Hotel posted on social media, Clenney and his father can be seen getting up and leaving the hotel lobby as another guest demands that they leave.

“You should go. Yeah you should go,” the guest, who goes by the Instagram handle nnenna_xoxo, told Clenney and her dad in the video.

No charges have been filed in the case. Clenney’s attorney, Frank Preito, said she was defending herself.


Preito told Fox News Digital on Saturday that Clenney and her father were staying at the hotel on Collins Avenue in Miami Beach because they are cooperating with the Miami Police Department’s investigation into the incident, and she did not want not stay at his Miami apartment where the fatal stabbing occurred last weekend.

“It is unfortunate that a member of the public, knowing absolutely nothing about the circumstances and events surrounding Mr. Obumseli’s death, is taking the opportunity to harass the Clenney family at a time when they are trying to support Courtney,” says Prieto. “Courtney was sitting at a table in the lobby of the hotel where there is also a bar. Courtney’s dad was there, trying to order a drink to take out so they could be private on the beach.”

Miami model Courtney Clenney’s attorney says she is a survivor of domestic violence.

The attorney claimed that “Courtney is experiencing physical, emotional and mental abuse at the hands of Mr. Obumseli” based on his firm’s investigation into the incident.

“We are also investigating whether Courtney was a victim of human trafficking,” he added.


“Mr. Obumseli was committing a crime by force that tragic evening last Sunday. He had already gained unauthorized access to Courtney’s apartment several times in the days leading up to that night,” Prieto said. . “Courtney acted in self-defense; the investigation by both the City of Miami Police Department and the Miami-Dade State’s Attorney’s Office will conclude this. That said, we ask for your understanding. from the public about watching the private lives of the Clenney family at this time.”

Lee Merritt, a prominent civil rights attorney representing Obumseli’s family, did not respond to multiple requests for comment.

Christian Tobechukwu Obumseli suffered

Christian Tobechukwu Obumseli suffered “an apparent knife wound” in a domestic violence incident on Sunday, according to Miami police.

Video showing the aftermath of the altercation obtained by TMZ appears to show a distraught woman, covered in blood and handcuffed, sitting on a balcony, talking with police. The front of his white sweatpants are stained red, as are his arms, chest, stomach, and forehead.

Authorities said they interviewed a woman involved in “a physical altercation” with Obumseli and that homicide detectives were investigating. A law enforcement source told Fox News Digital that Clenney was taken to the hospital for an evaluation of his mental health.

Based in Miami WPLG-10 reported on Friday that friends of the couple described “a very rocky relationship”, although sources told conflicting stories about who the abuser may have been.


The couple reportedly broke up last month, according to the Miami Heraldand Obumseli allegedly started sleeping in the common areas of the building.

Then, on April 1, Miami police were dispatched to their apartment for a separate household call, the newspaper reported, citing local law enforcement sources. Officers found bruises on Clenney’s arms and legs, but no one was arrested.

Clenney uses the name Courtney Tailor on Instagram and OnlyFans, where she has over 2 million followers.

Hotel Anand controversy: door padlocked by government authorities broken in three hours – myRepublica


KATHMANDU, April 9: The Pashupati Area Development Trust (PADT) has padlocked the Ananda Hotel of Nepal-India Friendship Dharamsala managed by Batas Group.

The PADT had locked the door to the Dharamsala after the Batas group failed to open the hotel door on Friday. Hotel staff and guests were trapped inside the hotel when fund officials locked the door. PADT employees had claimed that their agreement with the hotel had been canceled and that the information had been made public by the national media and that they should be allowed to monitor their property. However, the hotel management insisted on opening the hotel only in accordance with the law as there was an interim court order not to do anything that would affect the business.

Although PADT officials said they did not come to lock the doors but came to view the Trust property, hotel staff did not open the door indicating that PADT officials did not had no right to lock this. The Trust then locked the outside of the gate and deployed armed police and security personnel. After the officials left, the hotel management tried to open the lock, which caused a clash.

The lock on the door was broken three hours after the Kathmandu District Court heard the motion for writ filed by the hotel management against the Trust and issued an interim order under Article 156 of the Code of Civil Procedure, 2074, stating that no action should be taken. to unlawfully affect the plaintiff’s business. The court also ordered the PADT to submit a written response within 15 days explaining why the agreement with the Anand Hotel was cancelled.

After PADT canceled the agreement with Ananda Hotel, Batas Group filed a writ petition in the Patan High Court seeking an injunction against the decision to terminate the trust agreement. The court called for a discussion of the writ on April 10. Earlier, a discussion took place on Sunday after the Batas group asked the court to change the judge.

According to PADT, the agreement was canceled because Hotel Ananda Pvt Ltd failed to comply with the terms of the agreement concluded between PADT and Hotel Ananda. The Batas group refused to receive the letter sent by the PADT canceling the agreement and also did not respond to a letter sent to the group’s official email as instructed by the Minister of Culture, Tourism and Civil Aviation Prem Bahadur Ale.

Batas Group claimed that the hotel side would lose 250 million rupees if the deal was cancelled. An agreement was reached with Ananda Hotel and PADT to operate the hotel on May 13, 2019.

As hotel rates recover, amenities could lag


Could technology mitigate?

Even before the pandemic, hotels were emphasizing technology, especially apps. Contactless technology “was happening before the pandemic. Now if you can do contactless check-in down to the room key, I think people will take a digital form anyway,” said Reimer of Amex GBT.

At the height of the pandemic, many felt the less contact the better, he said, and some have grown accustomed to that approach. “People don’t necessarily want to talk to people,” Reimer added, “so if you can go faster and do what you need to do without making a phone call, without having any interaction, a lot more people will choose to digital first.”

Mouw added that apps can do more than check in and out of travelers, citing keyless entry and housekeeping and service requests.

Even so, digital strategies and customer expectations depend on the market, Torrance noted. Especially in high-end and luxury hotels, digitizing the experience can run counter to brand mission and guest expectations. “The first year, people were so ready to [apps]; they didn’t want to talk to anyone. People are now striving to have that human touch and see a smile.

What about amenities?

In BTN’s fall hotel survey, buyers expressed concerns about reduced sales staff and the ability of their hotel partners to negotiate new contracts, or renegotiate or attenuate existing preferred partnerships in depending on the realities on the ground.

“Where we haven’t had that level of steady demand, we may not have gotten all the sales staff back,” Mouw said. “But at least for the United States, the sales staff is pretty much back. We had to make sure we could meet the leads.

Smaller or independent properties, on the other hand, “work with small sales teams, and sometimes without any sales team at all,” said Lukasz Dabrowski, senior vice president of vendor relations at HRS. “We work with many independent hotels that don’t have sales staff, and they go to great lengths to meet expectations.”

Whether it’s a big brand or an independent, not getting what you bargained for is a situation not for Deborah Borak, ConferenceDirect vice president, team leader and meetings consultant strategic.

“Sometimes restaurants or club lounges aren’t open,” Borak said. “What does it mean if you have breakfast or club access included in your rate? Are you just out of luck, or can you negotiate room service delivery or another option?”

That uncertainty was one of the reasons a travel buyer for a major energy company opted to renegotiate the company’s entire hotel program for 2021, despite industry advice to postpone rates for the pandemic year. The buyer said the company took a very different approach to the RFP, targeting market rates using data from Yapta (now Coupa) and Tripbam and considering strong leisure markets. The buyer presented these requests in each market to half as many hotels as previously in the program and included a mix of last available rooms and regular rates. The approach alleviated potential resource pressure for targeted partners and sought to push total volume to fewer hotels.

The company achieved a 20% reduction in overall hotel rates in 2021 compared to 2020. After the first year with the new program, the buyer relied on strong partnerships to defer these rates from 2021 to 2022.

“It wasn’t like flipping a switch,” the buyer said. “There was a lot of engagement and discussion and understanding of what would make it easier for my partners. I’m super fair, and I’m very transparent. That goes a long way.”

It’s the kind of process that many buyers can count on in 2022: relying on strong partnerships for the best win-win opportunities. In companies where business travel is rebounding – and there are many – suppliers are eager to respond.

And while achieving full pre-pandemic normalcy will be a challenge hotels will continue to face in 2022, Torrance said, “Even if we can’t deliver what was contracted three years ago…I think we can always find solutions.”

Step inside the glamorous Faena Hotel Miami Beach

The lobby

Photo by Nikolas Koenig/Courtesy Faena Hotel Miami Beach

In a city with glittering skyscrapers and multimillion-dollar yachts, the Faena Hotel Miami Beach offers its guests a truly over-the-top experience. When it opened in 2016, it received a Forbes Five-Star rating – the first time a resort has received this honor in its first year. In 2020, Conde Nast Traveler‘s Readers’ Choice Awards named it the best hotel in Miami and the second property in the country.

Veranda Los Fuegos

Photo by Nikolas Koenig/Courtesy Faena Hotel Miami Beach

The art deco-inspired hotel lobby is steeped in glamour, from its gold-painted ceilings to the vibrant murals on its walls. Massive columns, also gilded, line the room and frame your view of floor-to-ceiling windows that bathe the room in natural light. Outside, a sparkling pool and tropical bar beckon; a large golden mammoth skeleton, said to be worth millions, guards the entrance to the beach.

The hotel is part of the Faena neighborhood, home to a lavish theater with a jaw-dropping chandelier and decadent dinner service (caviar, anyone?), a luxury shopping mall, and several acclaimed restaurants. (Dine at Los Fuegos for authentic South American favorites, and if you really feel like splurging, opt for a flight of their three top-rated Bordeaux wines, priced at just $1,500.)

Tierra Santa Healing House Hammam

Photo by Nikolas Koenig/Courtesy Faena Hotel Miami Beach

The Tierra Santa Healing House is perhaps the perfect addition to the hotel’s epic attractions. The 22,000 square foot spa features one of the largest hammams on the East Coast and an overwhelming selection of shaman-inspired body treatments and healing rituals. Try the signature Tree of Life Vibrations treatment for aromatherapy with essential oils, a hot stone massage, and sound therapy with Nepali singing bowls. It presents the golden opportunity to recharge before indulging in the rest of Miami’s best.

INSIDER: Sebastian Benitez, Executive Chef at Los Fuegos at Faena Hotel Miami Beach, shares three local favorites

Shaker broken at Freehand Miami
“It’s a great place to hang out with friends and enjoy craft cocktails and small bites. It has a very laid back environment and there is outdoor seating so you can enjoy Miami’s great weather.

“This place has the best pasta in Miami Beach. It’s such great Italian comfort food. The quality is always consistent and it’s definitely one of my top picks when I go out for dinner.

Real bread bakery
“It’s a bakery like no other. Everything is baked everyday, so I like to go for breakfast and have coffee and pastries. They also have a good selection of fresh breads.

This article originally appeared in the Spring and Summer 2022 issue of Southbound.

Guest Commentary: Noland & Baskervill and Gilded Age Franklin Street


The Scott House at VCU at 909 W. Franklin St. (Michael Schwartz pictures)

The Wall Street Journal’s real estate section on March 18 featured a lavishly illustrated article that grew to a double-page spread. The article lamented the loss of New York’s opulent Gilded Age buildings that could have served as sets for, well, “The Gilded Age,” HBO’s hit series about 1880s Gotham.

The structures fell victim to the ramped up construction of apartment buildings in the late 1920s. The article featured archival photos of the homes once jammed with traffic by Cornelius Vanderbilt II (a railroad and shipping), Caroline Astor (old money and real estate heiress), Charles Seamans (typewriter magnate), and Charles Schwab (steel magnate). The cable television series was filmed on location in Newport, RI and Troy, NY, and at a studio on Long Island.

Reading the article, my thoughts turned to the Old Second Baptist Church of Richmond, the 1906 architectural gem on West Franklin Street downtown. The thoroughfare was once our city’s answer to Fifth Avenue. The shrine still shines with Golden Age glory despite an uncertain future. Its owner, who also owns the nearby Jefferson Hotel, plans to demolish the monument.

The Virginia Building at Fifth and Main streets.

The producers of “The Gilded Age” could have made Richmond a stand-in for Manhattan given our treasure trove of period landmarks such as Main Street Station, Maymont, the Branch Museum of Architecture & Design (formerly Beulah and John Kerr Branch house ), and of course the Jefferson Hotel and nearby Baptist Church.

The Second Baptist Congregation occupied its Roman temple-like sanctuary from the building’s completion in 1906 until 1967, when it moved to the crossroads of the western end of River Road and Gaskins Road. The old church was designed by Noland & Baskervill, Richmond’s leading architectural firm of its time.

Company director William Noland was originally from County Hanover (like many prominent local architects over the decades) and received much of his training while traveling around Europe. He then apprenticed with one of the top law firms in Philadelphia. His business partner from 1897 to 1917 was Henry Baskervill, a Richmond resident with an engineering degree from Cornell. Both were talented, and Noland became Virginia’s first licensed architect.

Beth Ahabah on West Franklin Street.

At the time they designed Second Baptist, the firm was also drawing up plans to restore and expand another Roman Revival structure, the Virginia State Capitol. Noland & Baskervill’s Beth Ahabah, a beautiful synagogue a few blocks west of Franklin Street inspired by Rome’s Pantheon, was erected in 1905.

As a satisfying future for Second Baptist is sought, it may be instructive, if not inspiring, to consider how Beth Ahabah and four other major Golden Age buildings designed by Noland & Baskervill have not only been preserved, but restored. and reinterpreted, after a century. useful. The buildings of this premier business are treasured here and their stewards have invested millions of dollars to protect and benefit from them.

Consider: At 1111 W. Franklin St., Beth Ahabah recently spent $7 million to refresh her spectacular domed sanctuary and add an architecturally aggressive contemporary facade to her adjacent Education Building. The Noland & Baskervill Synagogue is an old beauty but more than ready to blend in with its dashing and modern newcomer next door.

St. James Episcopal Church on West Franklin Street.

Nearby, at 1205 W. Franklin, parishioners of St. James’s Episcopal Church have worshiped at their Noland & Baskervill compound since 1912. The shrine, with its soaring steeple, was inspired by a London church, the famous St. Martin-in-the-Fields in Trafalgar Square. In 1994, the Richmond Shrine was struck by lightning and badly burned. He could have been left for dead if the congregation had not gathered within hours of the fire and voted to restore the ruins.

The result of the three-year restoration and reconstruction has been a significant improvement to the parish campus. It was expensive, $12.4 million (in 2022 dollars). But the process was instructive for the whole community: why would the people of Richmond even consider demolishing a Franklin Street landmark like Noland & Baskervill’s Second Baptist Church, which has aesthetic and inherent value? , as well as elegant potential for redevelopment and perhaps expansion?

The Scott House at VCU.

Last year, Virginia Commonwealth University completed a full restoration of its Elizabeth and Frederic Scott House designed by Noland & Baskervill at 909 W. Franklin St. Built in 1911 and modeled after the structure of the Petit Trianon at Versailles, it served for many decades as a women’s dormitory. Now restored, it provides offices and a visitor center for the campus. The restoration, which cost $7 million, is a testament to VCU’s stewardship of buildings along its architecturally rich West Franklin Street corridor to enhance its collegiate brand. A note: In the recent past, when the VCU Brandt Hall high-rise dormitory was designed overlooking Monroe Park, then-university president Eugene Trani reportedly asked the architect to make it compatible with its Franklin Street neighbor , the Prestwould, a nearly century-old condominium tower. Clearly, maintaining and improving Franklin Street from the Golden Age is a core Richmond value.

There is more. Last year, the YWCA updated its 1913 Renaissance Revival masterpiece by $5 million firm Noland & Baskervill. The beautiful red-brick building is not directly on Franklin, but half a block south at 6 N. Fifth St. With its double granite staircase, solid lines and tasteful exterior details, it’s like if someone had dropped a Florentine palace in the middle of the city. With its new makeover, inside it is freshly contemporary.

The YWCA building at 6 N. Fifth St.

Across the street from the YWCA at 9 N. Fifth St., the Second Presbyterian Church recently completed a $3 million interior renovation of the historic church complex, including its 177-year-old Gothic Revival sanctuary. But half of the overall renovation budget was spent on updates to the church’s 1905 education building which (you guessed it) is a building designed by Noland & Baskervill. The former Sunday School building of the former Virginia State Insurance Building is a bustling brick symphony and a wise exercise in architectural classicism. Like the YWCA, there are many well-designed contemporary features within the Virginia Building’s sensitively restored and reconfigured interior.

Noland & Baskervill have produced buildings on and near Franklin Street that have been delivered for a century or more, and the structures are as valuable as they are flexible. Fortunately, William Noland traveled to Europe; he brought renditions of the best of Rome, Florence, Paris and London to Richmond. How cool is that?

We expect the preservation and adaptive reuse of Second Baptist so that it can join its architecturally rich neighbors. Those who have pledged to maintain Franklin Street (as almost all landowners have done), are not just “the coalition of the willing” (to use a phrase from President George Herbert Walker Bush), but the coalition of passionate , from an architectural point of view.

DiamondRock adds in Florida; Radisson expands its African portfolio – HOTELSMag.com


DiamondRock adds in Florida: DiamondRock Hospitality has acquired the 96-room Kimpton Goodland Fort Lauderdale Beach from Banyan Investment Group for $18.9 million (approximately $198,000 per key). This is DiamondRock’s second property in the city. The hotel REIT owns some 33 hotels across the United States, including seven in Florida.

Florida hotels sell for $110 million: A joint venture of Kohlberg Kravis Roberts & Co. and Riller Capital has acquired the 110-key Aloft and 112-key Element in Tampa, Fla., and the 160-room Hyatt Place in Jacksonville, Fla., for $110 million US dollars. The seller was a partnership between Whitman Peterson and Concord Hotels & Resorts. The sale was organized by The Plasencia Group. The Aloft and the Element are the anchors of Midtown, a $500 million mixed-use development in Tampa.

Rendering of the Radisson Resort Dakar Saly in Senegal

Radisson is developing its African portfolio: Radisson Hotel Group has signed five deals across Africa, adding approximately 600 rooms to its portfolio. The group plans to add a dozen more hotels this year, reaching more than 100 hotels in operation and under development on the continent. Currently under construction, the Radisson Hotel Addis Ababa Bole Airport will be the first Radisson branded hotel in East Africa and is expected to open in 2023. Once opened in 2024, the Radisson Resort Dakar Saly in Senegal will be the first Radisson resort in Africa and the second Radisson-branded property in Senegal. The Radisson Hotel Sfax in Tunisia, which will open later this year, is set to become the first global-branded upscale hotel in the city. In Tunis, Tunisia, the independent hotel La Maison Blanche Tunis will undergo a complete refurbishment before reopening as a Radisson Individuals-branded property in January 2023. In Accra, Ghana, Number One Oxford Street Hotel & Suites will open later this year as a Radisson Individuals-branded property.

Rebranding of hotel management services: Hotel Management Services, Johnson City, Tennessee, has relaunched under a new brand and name – Envoy Hospitality. The rebranding comes at a time when the company is aiming to expand its services. The new brand will replace the previous brand with a new set of resources to train their team members and a new website to help future team members as well as current and potential partners understand the change.

Uber will add flight and hotel reservations to the app: Uber Technologies has launched a pilot project in the UK to include offers from travel partners in Uber’s app to create a “door-to-door travel experience“, allowing customers to book planes, trains, buses and hotels from the app, aligning with the company’s plan to become a travel “super app”. The company will not provide the travel service but will partner with third party booking agencies to provide tickets and collect service fees on bookings. Train and bus reservations are expected to be available on the app from this summer, while flight and hotel reservations are expected to launch later this year.

US performance drops slightly: U.S. hotel performance was down slightly from a week ago, reflecting the continued seasonal slowdown in spring break travel, according to STR’s latest data through April 2.

  • Occupancy: 64.1% (-6.4%)
  • ADR: $145.74 (+11.7%)
  • RevPAR: $93.48 (+4.5%)

Of the top 25 markets, only Phoenix saw an occupancy increase from 2019 (+0.2% to 79.9%), while Minneapolis saw the largest occupancy decline from 2019. to 2019 (-23.9% to 51.3%). Boosted by the NCAA Men’s Final Four, New Orleans saw the biggest increase in ADR over 2019 (+43.1% to US$237.69). The largest RevPAR shortfalls were recorded in Minneapolis (-40.6% to $63.07) and San Francisco/San Mateo (-37.1% to $106.88).

Legendary Capital sponsors acquisition of Fairfield Lakewood: Legendary Capital sponsored the acquisition of Fairfield Inn & Suites Denver Southwest Lakewood, Colorado in a US$19.4 million deal. The transaction utilized Legendary’s proprietary equity preservation UPREIT structure, in which the property contributed the hotel in exchange for a special class of bridging partnership units, enabling potential equity preservation of the contributor as ownership stabilizes. This is Legendary’s second deal where they have helped owners complete a new build or conversion. The 142-key hotel is in the final stages of conversion to a Fairfield Inn & Suites.

Sonnenblick-Eichner arranges loan to refinance Pismo Beach Hotel: Sonnenblick-Eichner Co., Beverly Hills, Calif., has arranged long-term, fixed-rate financing of US$30 million for the 104-key Inn at the Pier, a full-service luxury boutique hotel located in Pismo Beach, California. The non-recourse loan was funded by a life insurance company and was priced in the low 4% range with interest-only payments for the full term. The proceeds of the loan also provided for a return of equity to the borrower. This is the third time that Sonnenblick-Eichner has arranged financing for the hotel, including construction, mid-term and long-term fixed rate financing of the property.

Kempinski’s 125and anniversary offers: Celebrating 125 years of Kempinski Hotels, the company has launched a dedicated website that will feature the 125 Anniversary Special, a collection of offers that includes discounts of up to 25% on hotel bookings through September 30 with a flexible cancellation policy. The website will also highlight some of the important chapters of Kempinski’s journey. Currently, Kempinski manages a collection of 80 hotels, resorts and residences in 34 countries, with 26 additional projects under development.

Turkey’s popularity among the budget conscious: Turkey is set to become a favorite destination for budget-conscious travelers this year, according to GlobalData. Although the average stay of inbound travelers (9.7 days) is the second longest in Europe in 2021, in-destination spending is relatively lower in Turkey. Compared to average inbound spending in popular leisure destinations, such as Spain and Portugal, travelers are likely to save between US$230 and US$770 per trip if they travel to Turkey, the database found. Although average spending is expected to increase in Turkey this year due to inflation, compared to average spending in other European destinations, it will remain lower. The gap is set to widen as Western European countries continue to suffer from economic difficulties.

Dream Hotels to offer Karl Lagerfeld amenities: Dream Hotels, New York, has added bath and beauty fashion house Karl Lagerfeld to its global portfolio and will offer an exclusive range of Karl Lagerfeld premium skincare products at its properties. Customers will discover the Karl Lagerfeld Arguments and Vetiver product line, a five-piece collection of soaps, shampoos and lotions. Some sites will also offer Karl Lagerfeld extension items such as lip balms, eye and face creams, facial cleansers, hand cleansers, and bath salts.

Dusit Thani begins selling luxury residential project in Bangkok to Singapore buyers amid hotel losses


Dusit Thani has started marketing its luxury residential skyscraper in central Bangkok to wealthy international buyers in Singapore as the company turns to property development to shore up its profits amid Covid-19-induced losses in its hotel activity.

The 69-story residential tower, which includes the 160 upscale Dusit Residences units and the 246 Dusit Parkside units, is part of the Dusit Central Park project, a mixed-use development with hotel, office, residential and retail components at the retail. built on the site of the former Dusit Thani Bangkok hotel.

The 46 billion baht ($1.4 billion) project is jointly owned by Dusit Thani and its partner Central Pattana, the mall developer controlled by the Chirathivat family, one of Thailand’s wealthiest families. The Dusit Central Park residential skyscraper is scheduled for completion in 2025, with retail, hotel and office components opening in phases in 2024.

Despite the disruption caused by the pandemic, around 40% of luxury apartments in Dusit Central Park have been sold to wealthy Thai investors, said La-ead Kovavisaruch, chief investment officer of Dusit Thani. Forbes Asia in Singapore, where the company recently pitched the project to nearly 40 wealthy investors.

“We are delighted to know that a third (of potential Singapore buyers) have shown keen interest in the project and a few of them have already planned a trip to Bangkok in late April and June to see the aftermath of exhibition,” La-ead said. .

Singapore is a fitting first stop for Dusit Central Park’s international roadshow to market high-end condominiums to the affluent. The number of ultra-high net worth investors – those with at least $30 million – in Lion City has risen 158% to 4,206 in the five years to 2021, according to real estate consultancy Knight Frank. Besides Singapore, the company will also market the project to potential buyers in Hong Kong and the Middle East, aiming to sell around 35% of the residential project to foreigners.

La-ead and his team made the trip to Singapore as soon as the government lifted travel restrictions to the city-state, hoping to entice Singaporeans to buy a luxury condominium in Bangkok at a fraction of the price. high-end apartments in Asia. financial center, which is among the most expensive real estate markets in the world. The team had planned to visit Hong Kong this month, but the trip was postponed as the city introduced Covid-19 travel restrictions following a further rise in Covid-19 infections.

Dusit Thani is selling the project at an average price of 340,000 baht per square meter, with the one-bedroom unit (about 55 square meters) at Dusit Parkside selling for 16 million baht and a two-bedroom unit (about 120 square meters ) to Dusit Residences sold for 40 million baht. One of Dusit Residences’ penthouse units was sold to a Thai buyer for around $6 million, a fraction of the $35 million paid by the buyer of the sole penthouse at CanningHill Piers, a mixed-use project that City Developments and CapitaLand are jointly developing along the Singapore River in Singapore’s central business district.

While some Thai developers have delayed the launch of their residential projects due to the pandemic, Dusit Thani has launched marketing efforts for Dusit Central Park with Thai investors even as the country battles a resurgence in Covid-19 infections. and that the real estate sector was struggling with rising inventories of unsold goods.

“With a property development like this, thoughtful consideration is at the heart of every buying decision and potential buyers like to draw comparisons with other projects,” La-ead said. “It is our team’s duty to communicate interesting facts about the project to those interested so that they understand the value and type of exceptional residential experience that Dusit Central Park has to offer.”

Dusit Central Park sales are providing Dusit Thani with additional revenue at a time when the hotel business is not doing well due to the pandemic, La-ead said. The hospitality industry is one of the hardest hit by the pandemic, with cities around the world closing their international borders to curb the spread of the Covid-19 virus.

Dusit Thani, which owns and operates 320 hotels and resorts in 16 countries, recorded a net loss of 945 million baht in 2021 after recording a net loss of 1 billion baht the previous year. “But hopefully it will come back this year,” La-ead said.

Top 5 Reasons to Meet in Seattle


Compact, walkable town center

In Seattle’s safe, vibrant and compact downtown, everything is at your fingertips. Dozens of large hotels, with more than 5,900 engageable rooms, are within an 11-block radius of the Washington State Convention Center, along with numerous restaurants, attractions, and meeting rooms. Having all of these amenities at their fingertips means attendees can maximize their time in town and also enjoy significant savings on transportation.

2Attendees love Seattle

Seattle, with its endless before and after options, appeals to everyone. In fact, nearly 50% of meetings held in Seattle exceed attendance expectations. While here, attendees can explore before, during or after the event with a variety of activities and attractions, from renowned shops, restaurants and bars to breathtaking outdoor sites, cultural landmarks and museums, all within a stone’s throw of the city’s world-class hotels and meeting venues.

3Recognized expertise and assistance

An award-winning destination marketing organization, Visit Seattle has been recognized for outstanding service by meeting planners and the media. In fact, over 60% of groups that have booked an event in the coming years are repeat customers. Visit Seattle is your go-to resource for organizing exceptional events and meetings from start to finish. Our knowledgeable and qualified staff can assist with all of your needs including site selection, destination literature, attendance promotion, convention planning, liaison with municipal authorities, housing services, local advertising And much more.

4Dedication to green

Organize your congress, meeting or event in a city that lives, breathes and is green. Seattle is at the forefront of the green movement, with forward-thinking efforts in recycling, composting, water and energy conservation, organic catering, and eco-friendly transportation. Participants can stay in a LEED-certified hotel, enjoy a local meal, drink from 100% compostable water bottles and ride a hybrid bus. Visit Seattle and the Washington State Convention Center can work with you to find other ways to reduce the environmental impact of your meeting.

5Online planning toolkit

Our team of convention services experts have gathered helpful resources and tools online so you can plan your event whenever you want. With the click of a mouse or a tap, meeting planners can order brochures and visitor guides, research services and vendors, manage hotel room blocks and reservations, upload maps, easily submit a tender, request photos and videos for event collateral. , or get tips on how to make the event a success. Find all of these handy tools and more in the Meeting Planner Toolkit.

Hotel employees want better pay and flexibility


Read the latest hospitality industry news from across the Americas region.

Conversations between CEOs of hotel brands during the recent Hunter Hotel Investment Conference indicated that they are increasingly in tune with this hotel-level employees and corporate teams need to be satisfied and successful in their jobs, reports HNN’s Dana Miller.

Wyndham Hotels & Resorts President and CEO Geoff Ballotti said the hospitality industry is competing with big-box retailers for talent and must pay more.

“As an industry, we have underpaid. We have to compensate competitively,” he said. “A signing bonus has been one of the most effective tools for our franchisees throughout this pandemic to attract our housekeepers, room attendants and customer service agents.”

Data shows that women are lagging behind men in hospitality business leadership roles, but they don’t let prejudice stop themreports Dana Miller of HNN.

“I believe that women in leadership positions personally face greater challenges, as they are often seen as choosing their career over their family, which is unfair,” she added. “The fact that I have no children leads many to conclude that I chose career over family, which couldn’t be further from the truth. It’s unfortunate that women are often judged harsher than their male counterparts,” said Audrey Oswell, President and CEO of Atlantis Paradise Island.

Oswell said her entire management team believes equality starts at the top and that she shouldn’t compromise when hiring.

Wyndham announced in March that it had awarded 50 new-build development contracts for its new economy extended stay brandoperating under the working title “Project ECHO,” reports HNN’s Trevor Simpson.

Project ECHO has been growing under Wyndham since the summer of 2021, and the success of economy extended stay brands in terms of average daily rate and revenue per available room during the pandemic has spurred the company’s appetite for this brand.

Thomas Dubaere, CEO of Accor for South America, said in an interview with HNN’s Sean McCracken at the recent SAHIC Latin America and Caribbean conference that the growth opportunities in the luxury segment are largely driven by resorts and branded residences.

Accor is currently looking for the best locations in South America to develop into resorts. Dubaere has named two Sofitel properties in Cartagena, Colombia, Sofitel Barú Calablanca Beach Resort and Sofitel Legend Santa Clara as a result of these efforts.

  • Procaccianti Companies purchased the 56-room Chatham Wayside Inn in Chatham, Massachusetts, for $18 million from Chatfield Company.
  • RADCO Companies acquired the 315-room American Hotel Atlanta Downtown, a DoubleTree by Hilton for an undisclosed amount from Legacy Ventures.
  • Wealth Hospitality Group has sold the new 98-room Holiday Inn Express in Huntsville, Alabama for $13.95 million to MH Hospitality.
  • A joint venture between funds managed by Trinity Fund Advisors, a subsidiary of Trinity Real Estate Investments and funds managed by Oaktree Capital Management has purchased the 530-room Hyatt Regency Indian Wells Resort & Spa in Indian Wells, California.
  • Ann Durso has been named general manager of the 72-room Hillsboro Beach Resort in Deerfield Beach, Florida.
  • The Excellence Collection, an upscale all-inclusive hotel group, has invested $50 million to revamp eight properties in its portfolio in Cancun, Riviera Maya, Punta Cana and Montego Bay.
  • The Emma Hotel in San Antonio, Texas has appointed Jon Sakshaug as general manager.
  • The Beverly Hills Hotel has chosen John Scanlon as general manager. It has been part of the Dorchester Collection since 2005.

Return to the Hotel News Now home page.

The Grand Prix is ​​expected to bring Melbourne hotel occupancy to 2019 levels this weekend


Melbourne hotels are expecting a bumper Australian Grand Prix weekend to kick off the Easter school holidays.

According to data from STR, the Formula 1 event has catapulted Melbourne’s hotel occupancy rate to its highest level since November 2019.

As of April 4, the average market occupancy between Thursday April 7 and Sunday April 10 was 89%, peaking at 94% on Saturday evening.

If these Saturday bookings materialize, it will be the highest daily occupancy in the market since November 30, 2019 and the highest occupancy of any major Australian capital city since New Year’s Eve 2019.

“Since the calendar dates were announced, Melbourne bookings have steadily built up for the race weekend,” said STR Regional Manager – Pacific, Japan and South Central Asia Matthew Burke.

“At the start of 2022, book occupancy averaged 35%, so it’s clear that the growing confidence around the event and ‘F1 fever’ has captivated the traveling public.”

The Hilton Melbourne Little Queen Street is one of the hotels benefiting from the huge interest generated by the event, according to Adrian Teh, general manager of the Hilton Cluster.

“Our hotel is fully booked over the F1 Grand Prix weekend, with our conference and events space also being fully utilized in the lead up to F1,” Teh said. SM.

“We look forward to welcoming our guests to ensure they have a wonderful experience and are anticipating a very busy weekend at our dining outlets, Luci Restaurant and Douglas Club.”

Teh hopes the hotel will continue to see demand over the upcoming Easter and school holiday period.

“We are optimistic that demand will increase over this period, largely driven by our domestic market with a mix of international arrivals,” he said.

“Above all, it’s really encouraging to see a rebound for the hospitality industry and we look forward to further easing of international borders and, in turn, more countries opening up to Australia.”

Accor Pacific CEO Sarah Derry said the group sees a significant increase in bookings when cities host major events such as the Grand Prix and urged the government to recognize these opportunities.

“The Grand Prix is ​​one of the world’s premier sports entertainment events, showcasing Melbourne, Australia and the Pacific at large, as highly inspiring and desirable destinations for the rest of the world,” Derry said.

“We urge the government to increase investment in sporting, arts and cultural events to accelerate the return of travel, support job creation and local businesses.”

Derry said there was good demand for rooms over the Easter period, particularly in leisure destinations, from families looking for a break.

“Our teams look forward to welcoming guests and providing quality service and experiences,” she said.

Chicago pandemic-ravaged industries keen to pitch city for 2024 Democratic National Convention | national


CHICAGO — Praising the city’s good faith, Chicago politicians and business leaders said last week that the city is ready to host the Democratic National Convention in 2024 and that the big national event will provide a much-needed spark for industries Chicago hotels ravaged by the pandemic.

Boosterism and optimism aside, the effort would require a major organizational feat to succeed, and though officials claim an estimated $150 million economic boost, economists have long been skeptical of those numbers. They point to security costs, the displacement of regular tourism and business and note that these estimates often include expenses that would still occur.

Yet, from the city’s mayor and business leaders to food, lodging and hospitality executives, leaders spoke enthusiastically about the city’s neighborhoods, downtown amenities and the experience of organizing major events, such as the 2012 NATO summit and the 1996 Democratic convention.

“We need to bring these conventions back to Chicago after the pandemic,” said Jack Lavin, president and CEO of the Chicagoland Chamber of Commerce, estimating that could bring 35,000 delegates and visitors to the area. “It will be a great boost for Chicago.”

Details about possible locations, funding, and other factors remained scarce. City officials are waiting for the Democratic National Committee to issue a request for proposals, which would allow municipalities to officially begin work on land. Lavin said he expects the DNC to release the request soon.

Democrats have given cities until October to express whether they will submit a bid to host their convention, with Las Vegas and Nashville also under consideration. A source with knowledge of the process said hotel capacity should be an important factor in the DNC’s decision-making.

Mayor Lori Lightfoot, who is working on the effort with Gov. JB Pritzker and U.S. Senator Tammy Duckworth, among other Democrats, said the city would be “all out” to get the convention if the opportunity arises.

“We have a lot of hotel space, we have a great, world-class restaurant community,” Lightfoot said Thursday. “We have tons of entertainment, arts and culture, truly without exception in the world.”

Chicago has a number of options to choose from for a convention venue, including the United Center, where the 1996 Democratic convention was held, as well as Wintrust Arena and Navy Pier, she said.

“We have everything here in Chicago,” she said.

Michael Jacobson, president and CEO of the Illinois Hotel & Lodging Association, which is involved in the planning effort, said the Democratic convention will not only fill Chicago-area hotels for a week, but give also a long-term boost to the city. image as a tourist destination.

“That would be a huge benefit for hotels across the city, with tens of thousands of people converging on the central business district over the course of a weekend,” Jacobson said. “But more importantly, an event like the Democratic National Convention will help change the perception of Chicago for those who haven’t been there for several years.”

Chicago’s hospitality industry has struggled during the pandemic, with occupancy in the central business district dropping from 74% in 2019 to 26% in 2020, according to data from research firm STR. While hotel occupancy recovered to 42.6% last year, it fell sharply again in January to 23.7% amid the ramp-up of the omicron variant.

The central business district has 135 hotels offering 43,881 rooms, according to Choose Chicago, the city’s tourism arm.

Sam Toia, president of the Illinois Restaurant Association, echoed the excitement over a pitch to bring the convention to Chicago. He called it a boon for restaurants still struggling to emerge from the pandemic.

“I think it would definitely help the hospitality industry here in the city of Chicago by putting guests in beds and diners in seats,” he said.

Toia said restaurants, hotels and entertainment venues saw a week-long spike in activity during the 1996 convention, but the event was also a catalyst for long-term economic development in the city. west loop.

“We get to showcase our great city, our museums, our sports teams, our culinary scene,” Toia said. “I think we’re a city ready to host a convention again.”

Officials will have to contend with national perceptions of crime, although Lightfoot said “every major American city” is facing a similar rise in crime.

“We’ll tell them about the progress we’ve made, the programs and initiatives we’ve put in place to fight gangs and guns, and the investments we’ve made to turn communities around, not just to short term. -term but really long term,” Lightfoot said.

She added, “We’re a really fun town in the summer.”

Despite community leaders’ optimism about great economic benefits, research on the impact of past Republican and Democratic conventions predicts more modest potential for return.

A peer-reviewed study of Democratic and Republican National Conventions published in 2017 found that “host city claims of economic impacts of $150 million or more may be implausible.”

“We are extremely skeptical about this,” said Victor Matheson, professor of economics at the College of the Holy Cross and co-author of the study. “The data doesn’t suggest you would get anything like that.”

The study found that while conventions typically create 29,000 room nights and an increase in hotel revenue of about $20 million on average, they also disrupt other regular tourism and business activities, as well as a increased security costs.

“You’re bringing in a bunch of people, but you’re driving away a lot of regular visitors who would normally be in Chicago,” Matheson said. “No one in their right mind wants to be this close to this event.”

Political nominating conventions bring revenue to transportation, restaurants, catering and other areas, in addition to hotels, but also attract protests, create traffic jams and require massive security.

“If I’m the mayor of Chicago, if I’m Lori Lightfoot, of course I want the Democratic National Convention. I manage to rub my elbows…. with Kamala Harris and Joe Biden and AOC,” he said. “I don’t want this event in town if I’m out of the leisure and hospitality sectors.

“It’s a miserable experience for most people in the city.”


(Sarah Freishtat of the Chicago Tribune contributed to this report.)


©2022 Chicago Tribune. Visit chicagotribune.com. Distributed by Tribune Content Agency, LLC.

Garfield County Humanitarians Honored by Return of Live Awards Ceremony

Iliana Renteria receives the Wonder Woman Award from Garfield County Commissioner Tom Jankovsky during the County Human Service Awards Dinner Monday, April 4, 2022 at the Colorado Hotel in Glenwood Springs.
John Stroud/post independent

There was a lot to celebrate Monday night at the Garfield County Human Service Awards dinner, not the least of which was the privilege of honoring community members in person.

For the first time since before the pandemic, the annual Garfield County Social Service Volunteer and Professional Awards were held in person, this time at the Colorado Hotel in Glenwood Springs.

The 2020 event was held virtually via Zoom, and the 2021 awards were postponed to this spring due to ongoing concerns about large public gatherings in the fall.

Four recipients were honored for their work on various fronts helping those in need, from Carbondale to Parachute.

Lifetime Impact Award

Sally Brands of Rifle, center, is announced as the recipient of the Lifetime Impact Award at Monday night’s Garfield County Human Service Awards dinner at the Colorado Hotel in Glenwood Springs.
John Stroud/post independent

Longtime community volunteer Sally Brands received the Lifetime Impact Award for her more than 30 years of community service.

Over the years, his job has included driving for the Grand River Meals on Wheels delivering hot meals to people locked up for over 15 years; work with an organization that supports and educates women; assist in the renovation of Rifle’s Ute Theatre; serving on the Rifle Downtown Authority; and volunteering for Habitat for Humanity, LIFT-UP and Catholic Charities.

“His years of volunteerism extend beyond most of our careers,” reads Brands’ nominating biography. “She has given countless hours to the community in hundreds of ways and in her spare time has served on several boards over the years.

Brands thanked her husband, John Savage, for bringing her to Rifle during the oil shale boom and giving her the opportunity to give back to the community.

“Sometimes you just have to show up and say, I’d like to help,” she said.

Community Strength Award

Rifle police sergeant. Carlos Cornejo accepts the Community Force Award during the Garfield County Human Service Awards dinner Monday night at the Colorado Hotel in Glenwood Springs.
John Stroud/post independent

Rifle police sergeant. Carlos Cornejo is “an example of a leader sitting at the table of brotherhood…who knows the importance and power of information and does everything he can to spread information, especially within the Latino community American,” Garfield County Commissioner Tom Jankovsky said. said when announcing Cornejo as the recipient of the Community Force Award.

From improving relationships between the police department, local government and Garfield County residents to delivering happy birthday surprises to children during lockdown, Cornejo’s efforts are remarkable.

His reach also extends beyond Garfield County with over half a million followers through his Facebook page.

“During his time with the Rifle Police Department, he excelled in community outreach with his updates on community services, projects and events,” reads Cornejo’s nomination biography. In addition to working with the police department, Carlos has

volunteered to become a board member of Mindsprings and helped organize food distribution within the Latin American community and helped with the 2020 census.

Cornejo, in his remarks, referred attention to all the others in the room who are giving back in different ways through various human service efforts.

“You all make a big difference in your communities every day, and you do it for fun, not for attention…service just makes you feel good,” he said.

Warrior of Hope Award

Discovery Cafe founder Gabe Cohen, right, receives the Warrior of Hope award from County Commissioner Mike Samson during the Garfield County Human Service Awards dinner Monday night at the Colorado Hotel in Glenwood Springs.
John Stroud/post independent

Discovery Cafe founder Gabe Cohen overcame his own challenges with substance abuse and addiction and decided he wanted to help others do the same.

“He started small, reaching out to nonprofits, churches, support groups and more to share his vision of helping addicts recover,” reads his bio. of appointment.

This included volunteering with probation and recovery groups before being hired as a treatment provider for the Department of Corrections.

Cohen started the Discovery Café at Rifle to provide refuge for anyone dealing with personal afflictions, and the program has since expanded to include a twice-weekly program at Basalt.

Cohen thanked representatives in the room from Mind Springs Health and Mountain Family Health Centers for helping him with his early recovery.

“You provided the services and helped me get to where I am today,” he said.

“I also just want to say this is in honor of the memory of my mother and all that I put her through,” Cohen said.

Wonder Woman Award

Iliana Renteria accepts the Wonder Woman award Monday night during the Garfield County Human Service Awards dinner at the Colorado Hotel.
John Stroud/post independent

Shortly after Iliana Renteria immigrated to the United States and settled in the Roaring Fork Valley, she began volunteering with the Raising A Reader program, introducing children to the world of reading.

“Iliana helped develop new programs to provide books and school readiness advice to isolated families,” reads her nomination bio. “She led weekly sessions with parents and children to build confidence and empower parents to reinforce learning at home.”

Renteria also works with Mind Springs Health as a facilitator for Mental Health First Aid classes and is the “go-to Spanish translation expert” at Ross Montessori School in Carbondale, where her two children attend.

She is also a board member of the Women’s Voices Project, which she helped create as a theater production to empower women in the community.

“In response to the wildfires and the pandemic, she set up interactive social media pages to provide information on evacuations, food banks, vaccinations and legal aid,” according to her biography.

One of its authors wrote: “She is a fine example of generosity, devotion, compassion and hope.

Renteria added “love” to the equation.

“I was just thinking about love and the amazing things love does for us, and how it inspires us,” she said as she accepted the award.

“When I came here…I fell in love with the amazing work you all do.

“When you love a community, you want to entertain the power and help you be better and help each other, and lend your hand to those who need it most.”

Senior Reporter/Editor John Stroud can be reached at 970-384-9160 or [email protected]

7 Top-Rated Palm Springs Hotels to Visit


If you’re planning a trip to Palm Springs, you might be overwhelmed with the number of hotels to choose from, especially if you’re a first-time visitor. Greater Palm Springs includes nine cities, from Palm Springs to Palm Desert, Indio, Rancho Mirage and La Quinta, each with its own unique culture and personality.

To help you narrow down your choices, we’ve rounded up 7 luxury hotels in Palm Springs, from intimate downtown boutique properties to sprawling desert resorts.

Casa Cody

This charming hotel is the oldest operating hotel in Palm Springs, founded in the 1920s by Buffalo Bill’s cousin, Harriet Cody. It reopened in April 2021 after a full renovation, preserving the Spanish Colonial Revival heritage and adobe hacienda architecture while adding playful modern touches like richly colored zellige tiles and dark blue millwork in the bathrooms and bar areas.

An outdoor space at Casa Cody in Palm Springs, CA.

Josh Cho Photography

Winding paths surrounded by wild bougainvillea and fruit trees lead between two swimming pools and 30 accommodations, including four independent houses. Many houses and suites feature kitchenettes or full kitchens, private patios, fire pits, and outdoor tubs. A new market doubles as the hotel’s front desk and offers a casual menu throughout the property, including home-grown produce.

Kimpton The Rowan Palm Springs

Anchoring the new revitalized The Palm Springs Block and one block from the Palm Springs Art Museum, the Kimpton Rowan Palm Springs is centrally located for guests who wish to explore downtown Palm Springs on foot. The urban oasis balances rugged desert beauty with sleek glamour, including the city’s only rooftop pool with six private cabanas and idyllic views of the San Jacinto Mountains and surrounding desert landscape.

The rooftop pool at Kimpton The Rowan Palm Springs.

The rooftop pool at Kimpton The Rowan Palm Springs.

Laure Joliet for Kimpton The Rowan Palm Springs

The 153 rooms and suites have large windows with views of the San Jacinto Mountains and downtown Palm Springs or private outdoor terraces with views of the desert cityscape. There are also two restaurants – the iconic 4 Saints rooftop terrace and Juniper Table, a casual all-day cafe on the ground floor.

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This 14-room adults-only gem is Palm Springs’ newest luxury boutique hotel and is conveniently located close to downtown Palm Springs, yet secluded enough to be a serene residential sanctuary. The hotel was originally built in 1959 and underwent two years of restoration before reopening in April 2022. Guests entering the lobby can sip a cocktail by the fire during check-in, then stroll through courtyards and hotel foyers on the way to their room or pool.

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azure sky The mid-century modern aesthetic encompasses both indoor and outdoor spaces, and most rooms and suites include kitchenettes for cooking ensuites and private patios with hammocks. Morning coffee and continental breakfast are included and available in the lobby each morning, giving guests a chance to mingle and make new friends.

Hyatt Regency Indian Wells Resort & Spa

This 530-room, pet-friendly property family resort recently underwent a multimillion-dollar renovation that includes redesigned penthouse suites with modern design elements, wet bars, and private balconies, as well as the signature restaurant Lantana, specializing in hearty contemporary American fare. Kids will love splashing around at HyTides, Palm Springs’ largest water park with 30-foot dueling slides, a lazy river, wading pools, and poolside lounging cabanas.

One of the pools at the Hyatt Regency Indian Wells Resort & Spa.

One of the pools at the Hyatt Regency Indian Wells Resort & Spa.

Steven H. via Yelp

With private villa rentals on the rise, the hotel offers 43 two- and three-bedroom villas that include fireplaces, furnished patios with grills, private hot tubs, and immediate access to the adults-only pool. Customers can also play 36 holes Indian Wells Golfadjacent to the property, or challenge your friends to a match of tennis on the 29 hard courts just five minutes from the Indian Wells Tennis Gardenwhere the two-week BNP Paribas Open takes place each year.

The Horizon Resort & Spa

With 25 intimate bungalows, this low-key adults-only hideaway has been a favorite of Hollywood royalty for decades. Over the years, everyone from Marilyn Monroe to Robert Downey Jr. has stayed here, and the Obamas often dine at SOPA-Restaurant. Mid-Century Modern Design in The Horizon Resort & Spa can be seen through the architecture and furnishings. Standard bungalows offer mountain views, private patios, Italian furniture, Frette linens, towels and robes, Le Labo Santal 33 toiletries, and generously stocked minibars.

The Horizon Resort & Spa

The Horizon Resort & Spa

L’Horizon Resort & Spa via Yelp

Each bungalow also has its own private terrace with palm trees and cacti and some even have outdoor showers and private plunge pools. Just minutes away you’ll find the trailheads of the South Lykken and North Lykken trails, leading up to the San Jacinto Mountains with bighorn sheep and hidden waterfalls along the way.

The Ritz-Carlton, Rancho Mirage

The spa at The Ritz-Carlton, Rancho Mirage is one of the best in Palm Springs, spanning two floors with 16 treatment rooms, plunge pools and thoughtful treatments like detoxifying wraps using desert herbs and poultices as well as natural facials incorporating the Japanese Kobido massage and jade rollers. Rooms are also spacious, and most suites include private terraces, separate living and dining areas, and kitchens.

The Ritz-Carlton, Rancho Mirage

The Ritz-Carlton, Rancho Mirage

The Ritz-Carlton, Rancho Mirage via Yelp

Each morning, the resort offers guided hikes as well as daily yoga and dance classes on the lawn. A range of lawn games are also available and at weekends there are stargazing lessons for all ages. You can also stargaze while roasting marshmallows above your private fire pit when you reserve a patio fire pit king.

La Quinta Resort & Club

The town of La Quinta was actually named after this iconic resort, where you can check into casita-style accommodations spanning 45 acres with the rugged Santa Rosa Mountains as a backdrop. The resort has 617 rooms and 161 villas that offer everything from private fireplaces to private pools and hot tubs. Once you’re here, there’s so much to do on the property – golf, tennis, pickleball, free fitness classes – that you may never leave.

The pool at La Quinta Resort & Club.

The pool at La Quinta Resort & Club.

Courtesy of La Quinta Resort & Club

When you’ve worked up an appetite, there are five excellent restaurants to choose from, including authentic regional Mexican cuisine accompanied by mariachi music at Adobe Grill and Morgan is in the desert, where the piano bar and fire-lit courtyard encourage diners to linger for one more drink. The resort is also pet-friendly, partnering with PupJoy to accommodate dogs with special equipment.

More Palm Springs Travel News

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DSH Hotel Advisors receives over 20 bids for sale of 49 rooms Baymont by Wyndham -Midway/Tallahassee, Florida


TAMPA, Florida., April 4, 2022 /PRNewswire/ — DSH Hotel Advisors, a national hotel brokerage and advisory firm headquartered in Tampa, Florida – specializing solely in the hospitality industry – announced that Dylan Amineinvestment associate, and Denis HopperCCIM, Managing Principal of the firm closed on the Baymont by Wyndham Midway/Tallahassee, Florida to March 29, 2022 for an undisclosed price. Mr. Amin and Mr. Hopper represented the seller, DJK Properties, LLC, and the buyer, Lakulesh, Inc.

The sale represents one of several recent hotel transactions DSH Hotel Advisors has brokered across the state of Florida. The company expects many more closures in the coming weeks and months, with a heavy concentration in the midscale hotel segment.

“We generated over 20 offers throughout the marketing of the Baymont for sale. Buyers across the country were interested in the Baymont by Wyndham Midway/Tallahassee, which allowed us to create a competitive bidding environment between buyers and ultimately maximize the selling price for the seller. Due to operational inefficiencies and vacant land ripe for development, the hotel has significant growth potential for the new owner through capital improvements and improved property operations. Tallahassee is positioned for significant growth in the coming years, making it a unique acquisition opportunity for first-time buyers (Lakulesh, Inc.) – we believe they are going to have great success with this property,” says Amin .

“We are experiencing strong demand for budget and midscale hotels in Florida In the present. We’ve seen this segment weather the storm better during the peak of Covid (along with extended stay hotels), and I think that’s created new appeal for the property type – especially in some areas of Florida. We expect this trend to continue for the foreseeable future, especially with people moving Florida across the country in record numbers. To add to that – with rising inflation, hotels are the ideal product type due to the ability to quickly adjust ADR and increase revenue,” says Hopper.

About DSH Hotel Advisors www.DSHHotelAdvisors.com:

DSH Hotel Advisors is a national hotel brokerage and advisory firm based in Tampa, Florida. The firm exclusively represents investors looking for an acquisition or sale of hotel assets through United States, with a regional focus in the southeast. The company has deep-rooted relationships with key hospitality industry personnel, including independent and institutional investors, real estate and franchise attorneys, management companies, franchisors, contractors and lenders, allowing them to offer a full range of services to their clients and ensure the best team is on the ground for each assignment. In addition to the extensive network of hotel buyers within the DSH Hotel Advisors network, the company also encourages collaboration with other brokerage firms with the aim of maximizing the sale price of each exclusively listed assignment.

Media contact:
Denis Hopper
[email protected]

SOURCE DSH Hotel Advisors

Molokaʻi Manager Yolanda Reyes Retires from Maui Economic Opportunity


Yolanda Reyes, Moloka’i branch manager for Maui Economic Opportunity, stands next to her retirement sign outside a party held in her honor at MEO Moloka’i on March 29.

Twelve years ago, Yolanda Reyes joined the Maui Economic Opportunity ‘Ohana, “bringing with her a lifetime of experiences in the FBI on the East Coast, the hospitality industry, Molokaʻi Ranch and the Molokaʻi Rodeo and a deep understanding of the community that nurtured and shaped it,” according to the organization’s leaders.

“Throughout her years as head of MEO’s office in Moloka’i, she has kept her hand on the pulse of the community, gathering help from residents to beautify and improve MEO’s facilities, adjusting and adding routes for buses – the only lifeline of public transit on the rural island – and help residents in their most desperate times with food and rent assistance and turn their lives around,” MOE leaders said.

Yolanda retired on March 29, 2022, 12 years after joining MEO in 2010. A party was held in her honor with MEO CEO Debbie Cabebe, COO Gay Sibonga, CFO Debbie Lorenzo and Human Resources Manager Cliff Caesar flying to Moloka’i for the festivities. Three of her children also attended the party in person, with one daughter responding via FaceTime.

Retired MEO Moloka’i branch manager Yolanda Reyes (right) poses with MEO CEO Debbie Cabebe for a photo at her retirement party. PC: MOE

Mahie McPherson will take the reins of Yolanda, an apt metaphor considering Yolanda’s experience on horseback counting cattle at Molokaʻi Ranch.

Yolanda joined MEO after 23 years on the ranch. At the time of his departure, the ranch was changing and downsizing with the end of resort and ranching operations. Her husband told her that if she wasn’t happy at the Ranch, it was OK to quit, which she did. Yolanda spent the next few months caring for her new grandchild and her sister who was recovering from a kidney transplant and a daughter’s wedding.


She learned from a friend that there was a position for a branch manager at MEO, applied for the position on March 3, and got the job.

Yolanda Reyes joined MEO in 2010 as Moloka’i Branch Manager in 2010 after more than 20 years with Molokai Ranch. She watches the festivities at her retirement party. PC: MOE

“I really think things happen for a reason, the way everything lined up for me,” Yolanda said. “I was so happy to be in a different position where I could do something for the community.”

Like many who join MEO, Yolanda was unaware of all the details of the programs offered by the agency, “and helping so many people on the island”. MEO provides residents with nearly every program available on Maui, including specialized transportation services; Head Start Preschool; distribution of surplus food; assistance with rent, housing and utilities; business development course; and kupuna support.

Yolanda has made a point of adapting bus services to the needs of the community. She established a route from central Molokaʻi to Kalae. When the Maunaloa Post Office was temporarily closed due to structural and vector control issues last year, it set up bus routes to help West End residents collect their mail from the post office of Hoʻolehua.


From the start, she gathered volunteers to help pressure wash and paint the MEO buildings. But it’s her work with the people of Moloka’i – helping those in need find hope – that she’s most proud of.

This includes the kupuna, who generally do not ask for help, risking having their lights extinguished.

“They say ‘I don’t like aid. . . but someone told me, so I came to MEO, because they sent me a notice that they were going to cut off my electricity,” Yolanda said. “I say ‘no, we can help you.’ And they are so grateful.

And then the news spread.

“They tell everyone ‘go MEO, you can get help,’” Yolanda said. “’Mostly go MEO and get food.’ There is no one I refuse who needs food…. It takes a lot, especially kupuna, to ask for food.

It’s not just the kupuna who struggle. Yolanda worries that middle-class working families with children are “doing their best” while paying the highest rates for electricity, gas and other expenses. Many of these families do not qualify for energy assistance, such as the Low-Income Home Energy Assistance Program or LIHEAP.

“I know these people here, and I know people who wouldn’t want to come and ask for food,” she said. “When they come to ask, I know they mean it.”

Yolanda is an “auntie” to many residents of Moloka’i, where she was born and raised. She is the youngest of seven children from a Maunaloa family. She worked in the pineapple fields “and ate the pineapple bugs” with her friends in high school.

After graduating from Molokaʻi High, an FBI recruiter who visited the school convinced her to take the plunge and work in Washington, DC. She did paperwork, noting that her office did background checks on new President Jimmy Carter’s staff.

She also stood in the window of the FBI offices watching former President Richard Nixon’s helicopter take off from the White House after he resigned.

But after about five years, Yolanda returned with her two sons to Moloka’i, taking a job at the Moloka’i Sheraton and doing “everything” from cash register to night audit to answering the phone. Wanting a more stable lifestyle, she took a position at the Molokaʻi Ranch as an accountant, which still employed written records.

During the two decades at the ranch, she worked in the livestock department and remembered riding horses to count cattle. She was also secretary of the Molokai Rodeo which drew cowboys from across the state. A takeaway from his days organizing the rodeo was the number of cowboys, who begged to participate and paid a few hundred dollars to be beaten by wild animals.

Yolanda has stories to tell in a life well lived to this point. In retirement, she plans to travel while being physically fit. She noted that her 30-year-old husband, Lawrence, who died in December 2020, suffered from leg amputations and vision loss due to diabetes. His sister also died.

“I thought to myself that life is too short,” she said.

Other projects include pursuing her hobbies, including sewing, gardening and growing orchids. There is also plenty to do around the house.

“I’m so grateful to have been able to work here and work in the community to help the Moloka’i community,” Yolanda said.

“MEO thanks and honors Yolanda for her 12 years of representing the agency so well on Moloka’i,” said MEO Debbie Cabebe. “Lives have been helped and changed by his work. We wish her a good retirement and know that we will always see her again as a volunteer.

Hotels Near Luton Airport: 5 Hotels Near London Luton Airport So You Can Rest Up Before Your Flight


With many of us looking to jet off to somewhere new for the Easter holiday in just a few weeks, the question of a good night’s sleep before the typical airport dash at 5 a.m. cannot be forgotten.

Between a comfy bed and a continental breakfast, there’s nothing better than a brief stay at a hotel before heading out in the warm for a well-deserved break – perhaps the first since the pandemic.

We’ve compiled a list of five hotels near Luton Airport to consider before your travels. Costs per night range from just £59 to just over £100.

READ MORE: Increased passenger numbers at Luton Airport ‘on hold’ as Michael Gove reviews plan

All information and prices correct at time of writing.

ibis London Luton Airport Hotel

The Ibis Luton Airport hotel is a 10-minute walk from Luton Airport and a 10-minute drive from Luton town centre. Luton Airport Parkway station is just half a mile away and offers regular trains to London St Pancras in 40 minutes. The M1 motorway is easily accessible and The Mall shopping center is a 10-minute drive away.

The cafe serves light meals and snacks, and the bar has a sun terrace for relaxing with a drink. Buffet breakfasts as well as an English breakfast are available daily, including French pastries, fruit and fresh coffee.

Price: £67 per night for a standard room

Holiday Inn Express London

The Holiday Inn Express London Luton hotel is the closest to the airport of all hotels in the area. The hotel offers free Wi-Fi and an Express Start buffet breakfast is included for each guest. On-site parking is available for an additional charge.

A recent 5-star review from Trip Advisor stated:

“My wife and I landed at Luton airport after midnight and didn’t want to wait at the airport until morning so we booked a night at the hotel at a very reasonable price (including breakfast The hotel is a 10 minute walk from the airport The room was quite large and clean The bed was comfortable and the room had all the basics you would expect from a decent hotel The breakfast was a full english breakfast with plenty of options for non meat eaters.Staff were friendly.

Price: £92 per night

For the latest Holiday Inn deals, click here.

Premier Inn Luton (airport) Hotel

Just a five minute drive from Luton Airport, shuttle buses run from the hotel to the main Luton Airport terminal.

An on-site Beefeater restaurant is also the perfect place to relax and have a pre-flight drink. Plus, travelers can expect a relaxing sleep on one of the super-comfortable Hypnos beds found at all Premier Inn hotels.

An all-you-can-eat breakfast is also available to all guests from just £9.50*. And don’t forget, kids eat free when an adult orders a full Premier Inn breakfast.

Price: £59 per night for a standard room

For the latest Premier Inn deals, click here.

Courtyard by Marriott

A 4-star Trip Advisor hotel, the Courtyard by Marriott features a fitness center and free high-speed Wi-Fi. All rooms are fitted with a flat-screen cable TV, desk, mini fridge and tea/coffee making facilities.

The M1 motorway and Luton Airport Parkway station, with links to central London, are less than 5 minutes’ drive away.

A 4-star review from Trip Advisor said:

“Very nice rooms and public areas. Very modern, new and stylish design. Rooms are large, beds are nice and comfortable, lighting options are excellent. Housekeeping does a great job! Restaurant is nice, service and the food below average. Food was full of pepper and really dry, plus long wait times. Service is unobservant and if they’re not in the mood, they just won’t serve you .Especially some of the supervisors.Breakfast was generally ok.

Price: £109

Hilton Garden Inn Luton North

Located a little further from the airport, the Hilton Garden Inn is located on Hitchin Road in Luton, just 3 miles from the airport. A regular train service is available from Luton Airport Parkway to London and takes just 30 minutes.

The on-site Pavilion Bar offers an informal brasserie-style restaurant where an extensive cocktail menu can also be enjoyed by hotel guests. A hearty breakfast is served daily in the restaurant and includes cooked meals. Because what could be better before a flight than a full English breakfast?

A 5 star review from Trip Advisor said:

“Really impressed with how easy everything was. Able to check in online, choose room, then activate a digital key for the room. No need to speak to anyone which was probably a shame as the Expectations would have been high with that too. Room was spotlessly clean and COVID standards very high. And an absolute bargain for a one night stay before flying out from LTN airport.

Price: £68

Want to know the latest news from Luton? To find out more and sign up for the Luton newsletter, click here.

Palm Beach gets a younger groove


A look at a recent quiz night at Colony Hotel in Palm Beach, Florida was anything but trivial. It wasn’t modest either. Quilted bags said “money.” Feather bags said ‘peacock’ as well as tiaras, sky blue blazers, slim white jeans and warm tweed trousers. The men wore velvet slippers. The women wore white ankle boots, wedge espadrilles and Chanel spectator pumps, a shoe perfectly named for a voyeuristic poolside scene.

The 20- to 30-year-old crowd was surprisingly young for a cloistered resort town known for its septuagenarian snowbirds, discriminatory private clubs, old-fashioned socialites and former President Donald J. Trump’s Mar-a-Lago resort. Social observers called him “tremor of youth.

They embrace venerable old places like the Colony, a mid-century gem that was rediscovered during the pandemic, having languished like a relic of rose and bamboo. Now it’s become the kind of social media buddy that follows half its bookings to Instagram links, according to hotel management.

“Young people are finding out all the old stuff here and posting about it, and the old people are having fun watching them make such a fuss,” said Celerie Kemble, 48, the interior designer who, along with her mother, Mimi McMakin (both Palm Beach natives), renovated the Colony’s lobby and 90 rooms. “It’s kind of a hoax but it’s fun.”

The social lifting is not limited to the Colony. The narrow island of Palm Beach — 16 miles long with many billionaires according to a 2021 Forbes ranking and a median sale price for a single-family home of around $9.9 million according to Redfin – attracted young upstarts from New York and elsewhere, who fled during the pandemic. Many, at first, stayed with their parents, then bought houses and, finding life and parties better, decided to stay.

Sofia Vergara, Kris Jenner, Kelly Klein, Daisy Soros, Tommy and Dee Hilfiger, Sylvester Stallone and his daughters, and more have been spotted in his sunny backyard this winter. Inside, dinners last until midnight in an interior that evokes a yacht off the coast of Sardinia and pulsates like a nightclub, in a neighborhood where restaurants closed at 10 p.m.

But now the social focus is shifting to popular new restaurants with the see-and-be-seen ensemble.

The toughest reservation on Worth Avenue, the city’s upscale shopping street, is The Bilboquetan outpost of the French-inspired Upper East Side bistro, which opened in Palm Beach in 2021. Lola 41, a Nantucket seafood restaurant, opened at the White Elephant Hotel in 2020 with a bustling courtyard ideal for people-watching across generations. Nearby is Kitchen Palm Beacha small Italian restaurant that becomes a late-night hotspot with a disco ball and bottle service.

A new English-style social club, Carriage House, designed to appeal to a younger demographic, is due to open later this year. It’s modeled after Annabel’s in London, with bars, restaurants and game rooms, but no dance floor to disturb the neighbors.

“Palm Beach can be a daunting place if you don’t have a connection,” said Sarah Wetenhall, 45, who along with husband Andrew bought the Colony Hotel in 2016 from his stepfather and gave it to him. a refresh, scrapping the jacket and tie dress code for dinner, booking celebrity trainers like Isaac Boots, and replacing old-world cabaret space with pop-up boutiques.

“We decided to lower the wall and the privet hedges,” Ms Wetenhall added, “and now people are saying we’re like a club with no dues.”

Places like the Colony Hotel, which has become a youth-friendly destination, offer something different from local clubs, which traditionally revolved around golf, tennis, bridge and cocktails. Recent events have included a dinner for Vogue, a party for Martha Stewart’s CBD gummies, a Veronica Beard fashion show and art talks by Christie’s.

Bettina Anderson35, a third-generation Palm Beach resident who models for magazines and works for the Paradise Fund, a charity she founded with other young philanthropists to protect the environment and at-risk citizens, said she saw the hotel come to life. “It’s still what it was when my parents arrived, but it’s much younger.”

Nick Hissom, 29, runs Wynn Fine Art Gallery on Worth Avenue, selling the top-notch contemporary collection of his father-in-law, casino magnate Steve Wynn, as well as emerging artists across action art at the same location. He left New York in 2020 and joined a wave of other gallerists who settled during the pandemic, including Pace and Lehmann Maupin.

“I used to come and visit on the family boat, and now we’ve moved here and immersed ourselves,” Mr. Hissom said of himself and his boyfriend, Kameron Ramirez, a producer of 23 year old movies.

Michael Gregson Reinert30, moved to Palm Beach from Charleston, SC a few years ago and established himself as a social media expert and fashion brand connector.

“I kind of fit in here without pretensions,” said Reinert, who was recently featured in a Palm Beach Illustrated Magazine spread out, posing by the sea with his jaw against the horizon. “I can fill a room with the right people, so that if a brand wants a shoot or a dinner, everyone looks good.”

Some longtime residents resent youngsters demanding instant entry into clubs or suddenly crowded private schools, or pressuring the architectural review board to allow larger houses who raze the gardens.

“It’s not so much the problems of the rich as the challenges,” said Liza Pulitzer, a real estate broker whose mother was Lilly, the local fashion icon. “But that’s part of buying a life here.”

On a recent Thursday evening, Cavalier Galleries organized a vernissage for the photographer Christophe von Hohenberg, drawing the wealthy bon vivants. Nick Mele, 39, who is known around town as a Slim Aarons guy, was photographing the scene.

“In the eight years since I arrived here, it’s become a different and thriving place,” Mr. Mele said, lamenting the lack of parking spaces on Worth Avenue. “I just hope we don’t lose all of our old Palm Beach characters.”

One such character arrived moments later: Jane Holzer, Warhol’s “It girl” and subject of Tom Wolfe’s 1964 essay “The Girl of the Year.” She has deep roots in Palm Beach and rents her space at Bilboquet. An exhibition of her portraits of Warhol, including one of herself, was held nearby Ben Brown fine art. Mrs. Holzer, 81, does not feel the influx of young people.

“They are all my friends and I think this is the best thing that has happened to this town,” she said as a stream of well-wishers, including Mr Hissom and Ms Anderson, greeted her with reverence. “Andy loved watching the kids in New York, and now I can do the same here.”

SAU Administrators Approve Best Western Plus Hotel Lease Agreement | News


Dr. Trey Berry, left, presents Therral Story with a resolution honoring Story’s years of service on the SAU System Board of Directors.

The University of Southern Arkansas System Board of Trustees has approved a lease agreement with Dawson Hotel Management LLC to construct a Best Western Plus hotel on U.S. Highway 82 and the old McNeil Expressway , with groundbreaking to take place this summer. This measure was taken during the ordinary meeting of the Board of Directors on Wednesday March 30, 2022.

Dr. Trey Berry, president of SAU, presented the trustees with the lease agreement, which was reached after the board authorized Berry to negotiate a land use that would benefit SAU and the community.

Dr Trey Berry

Dawson will lease the property from SAU for 50 years, with annual scholarship payments. The lease includes 14 acres of land for the construction of a 60 to 80 room Best Western Plus. Berry said the hotel will contain meeting space for UAS and community use, and options for developing future amenities are available.

Dawson will be responsible for building and maintaining the property and plans to use local contractors whenever possible. “It will bring more benefits and resources to our community,” Berry said.

The hotel will feature SAU’s blue and gold theme and contain other highlights emphasizing the university. “This is a win-win situation for SAU and the communities of Magnolia and Columbia County,” enthused Berry. “We are confident in what this will mean for us in the future.”

He said that once construction begins, it usually takes five to six months to complete the project. “They take it down to an art form,” he said of the building process.

The trustees voted and approved the lease agreement.

In other matters, the trustees presented outgoing board member Therral Story with a resolution honoring his years of service. The story served from 2016 to 2022 and saw a number of significant advancements at SAU and SAU Tech. These advances include 26 new installations or renovations on the Magnolia campus; the first successful and comprehensive fundraising campaign in SAU history, raising $29.7 million and reaching all areas of campus; the creation of 42 new academic programs at SAU, including healthcare administration, engineering, and cybersecurity; and the construction of the new residence for the Fire Academy of SAU Tech. Berry called Story a blessing and thanked him for his service and dedication.

“This college means a lot to me,” Story said of accepting the resolution. “I am very proud of this great organization.

In his report, Berry highlighted SAU’s overall success in the fight against COVID-19. “The last two years have been very difficult,” he said, noting the security policies adopted by the risk management task force. “The real heroes are the nurses in our Department of Health Services. They worked day and night without complaining to keep us all safe.

He pointed to encouraging numbers, noting that SAU started the spring semester with 169 positive COVID cases. The University has only one positive student case and no positive cases among faculty and staff. “It’s a good sign,” Berry said.

SAU looks forward to positive enrollment numbers in the fall. Berry said: “As of now, undergraduate applications and acceptances are up from last year, as are those for graduate studies. Campus visits are up and overall our housing is ready for fall,” he said. “These are wonderful things to see.”

He pointed to the upcoming SOAR Sustainability Conference on April 20. The conference will offer a full day of sessions focused on actions to build a sustainable future. Dr. Robin Sronce, Dean of the Rankin College of Business, and his team organized the conference, which attracted several sponsors. “This is a new venture, which we hope will become permanent,” Berry said.

Berry briefed administrators at the College of Education and Human Performance, which has 53 student teachers in 28 school districts. Berry pointed to Casey Loftin, an elementary education major with a specialization in STEM. Loftin, a Jacksonville native, served as a third-grade student teacher at Central Elementary in Magnolia. After graduating from SAU, Loftin hopes to teach third-grade social studies.

Berry also noted Simone Leal, a trainee teacher from Portugal. “It’s amazing to see so many of our students there,” he said of the impact SAU student teachers have had on the region.

The SAU Theater Department is partnering with Magnolia High School for an upcoming production of Guys and Dolls. “We are thrilled with this major musical and our relationship with MHS,” said Berry.

As for athletics, Berry praised the new leadership in place for many Mulerider programs and noted that spring sports are “doing very well.” Some of them are #1 in GAC.

Berry talked about the “human” side of SAU athletics. Corporate finance junior Marko Nikoliuk and freshman Inna Serukhova are from Ukraine. They reconcile sport and studies with concern for their families back home.

“They’re holding up remarkably well,” Berry said of the two student-athletes, “and we’ve offered them all the help we could. SAU is their home now.

He noted that one faculty member also had family ties to Ukraine. “They’re all part of our own family,” Berry said.

In other cases, Dr. David Lanoue presented several academic changes for administrators to approve. These included: the creation of a MAT SPED K-12 runway; a new education competency certificate; a name change from BFA Art and Design: Communication Design to BFA Art and Design: Graphic Design; added a new certificate program in Teaching English to Speakers of Other Languages; add a new Computing-Data Science option and add a new BS Mathematics Data Science option.

After approving the staff recommendations in executive session, the Board adjourned.

FireKeepers contributes a record $6.3 million in local revenue sharing


The Nottawaseppi Huron Band of Potawatomi, owners of the FireKeepers Casino Hotel, will donate more than $6.3 million this year to support schools and local government in Calhoun County.

The record contribution is the result of a strong performance in 2021, a year that saw the casino unveil a second 203-room hotel tower while weathering the storm of multiple COVID variants.

The NHBP contributed just over $4.9 million to local revenue sharing a year ago, a substantial sum in itself given that the casino experienced a 12-week closure and reduced operations due to the COVID-19 pandemic in 2020.

“The record revenue-sharing distributions represent both the Tribe’s continued substantial investments in this award-winning property and our team members’ dedication to providing exceptional customer service,” Tribal Council Chairman Jamie Stuck said. in a press release. “Management and staff faced extreme labor shortages and surges of COVID variants as we built and opened a beautiful hotel tower and additions to our casino and restaurant offerings. .”

As part of an agreement between the tribe and the state, FireKeepers donates 2% of the casino’s annual revenue from electronic casino games to reimburse government entities impacted by its presence.

This year’s distributions were part of a negotiated settlement between the tribe and the state for 2021 operations at FireKeepers.

The state received just over $21 million, more than double last year’s contribution.

“FireKeepers is important to our community,” said Rep. Matt Hall (R-Marshall), who accepted a check on behalf of the state. “This $21 million will go a long way in helping us continue to grow our economy in the state and promote economic development in Calhoun County.”

The casino has contributed more than $260 million to the state and local revenue sharing board since opening in 2009.

Locally, casino funds will be distributed by the FireKeepers Local Revenue Sharing Board. For the past 12 years, the board has provided funding to local school districts, the Calhoun County Highway Commission, Willard Library and Kellogg Community College, as well as municipal governments.

In addition to the local revenue sharing council, FireKeepers continues to invest in the community by expanding its employee base. The casino currently employs 2,082 people in the region and paid $92.7 million in cumulative labor costs (total salaries, health insurance, 401(k) correspondence and incentives) in 2021, an increase of 20.8% compared to 2020.

FireKeepers has also awarded contracts worth more than $71.2 million in Michigan in 2021, including $6.1 million in Calhoun, Jackson and Branch counties.

“The Nottawaseppi Huron Band of the Potawatomi are the best owners in the hospitality industry,” FireKeepers Executive Director Kathy George said in a news release. “They have invested in a beautiful second hotel tower and expansion of our resort, which will allow us to accommodate and attract more guests to the local community. They provided strong incentives, top-notch salaries, benefits and semi-annual bonuses to our team members.

“I am so proud of our team members who have overcome multiple challenges throughout the year, while continuing to welcome and appreciate the thousands of guests who visit us daily.”

Contact reporter Greyson Steele at [email protected] or 269-501-5661. Follow him on Twitter: G_SteeleBC

Top Stories of the Day – NBC 6 South Florida


It’s Friday, April 1st – and NBC 6 has the best stories of the day.

No. 1 – A suspect who managed to arm himself while police and federal agents executed a search warrant at a home in southwest Miami-Dade was fatally shot by officers on Thursday, officials said.

The incident occurred as Miami-Dade Police officers were assisting Homeland Security Investigations and U.S. Marshals officers in executing the warrant at a house in the 1900 block of 127th Court Southwest, officials said. Footage showed a large police presence outside the house and the area was sealed off with yellow tape. Miami-Dade police spokesman Alvaro Zabaleta said authorities contacted residents of the home and took the 53-year-old man who was the subject of the arrest into custody. investigation when he said he had started feeling ill. Authorities called firefighters to the scene and while they checked on him, he managed to arm himself, Zabaleta said. Officers shot the man, who was killed inside the house, Zabaleta said.

#2 – Police released video from an officer’s body camera that shows a different perspective of a fight at a Fort Lauderdale hotel between an employee and a guest.

The incident happened in January at the Best Western on Seabreeze Boulevard. Previously released hotel surveillance footage shows Raymond Rachal, 28, working at the desk in the lobby when a man approaches him, walking past a pole. Rachal eventually put the man in a headache and held him for several minutes until the police arrived. The video shows the officers immediately approaching Rachal, pushing him before taking him into custody. The newly released body camera showed officers responding before the fight, when the employee and guest were already in conflict. Rachal had told the officers that the guest was commenting on the MLK day. Click here to see the video in a report by NBC 6’s Jamie Guirola.

#3 – The United States will release 1 million barrels of oil a day from its strategic reserves to help lower gas prices and fight inflation across the country, the White House announced Thursday.

President Joe Biden plans to tap the nation’s strategic petroleum reserve over the next six months as domestic producers ramp up production, according to a fact sheet released by the Biden administration. A senior administration official told reporters Thursday morning that, in combination with similar actions in other countries, the average daily amount released from global strategic reserves is expected to exceed 1 million barrels. Oil prices fell on Thursday after reports surfaced Wednesday night suggesting such a move was imminent.

#4 – A man is still healing months after he was mauled by a dog while trying to protect his nieces.

Ivania Perez wants justice for her nephew, Salvador Martinez. Martinez was visiting family in North Miami Beach on July 18 when he was violently attacked by two bulldogs. The bite marks are still healing on his head, feet, arms and legs. Perez says Martinez went out with his two nieces Hannah and Grace to help walk their Shih Tzu. A few minutes later, she says she heard the chaos. Click here to learn about a report from NBC 6’s Kim Wynne that you’ll only see on 6.

No. 5 – A South Florida woman has set off on a historic journey as she sets sail with the first all-black team to tackle Mount Everest.

Abby Dione challenges herself and all of us to cast off all fear and go for it. She spoke exclusively with NBC 6 about the rise to open up the outdoors to people of all backgrounds. “A stillness – calm. That’s how I feel,” Dione said as she prepares to tackle 29,032 feet of Mount Everest. Dione talked us through training kids and adults at her Coral Cliff climbing center near the Fort Lauderdale airport. She’s ready to do something that’s never been done – to summit Mount Everest with an all-black team. Click here to read about a report by NBC 6 investigator Willard Shepard that you’ll only see on 6.

No. 6 – He caught the eye of casting directors by playing TV roles as a cop, coroner and cartel member, according to his online filmography.

But now Jose Alfredo Fernandez’s role in $1.2 million in Paycheck Protection Program loans has caught the attention of investigators from NBC 6. And, he says, the FBI. Fernandez, 35, who grew up in Miami-Dade and previously ran a tax preparation business here, moved to Georgia in 2017. That’s when he organized the first of three businesses who years later would get more than $1.2 million in PPP loans over 24 years. days in 2020, according to data from the Small Business Administration. NBC 6 investigators uncovered several apparent problems with loans made to businesses linked to Fernandez and his family. Click here for more from a report by NBC 6 investigator Tony Pipitone.

Construction of the Geelong district is expected to be completed by the end of the year


The highly anticipated Geelong area, which will house Geelong’s first newly built hotel in over 20 years, Holiday Inn & Suites Geelong, is expected to be completed by the end of 2022.

In an update from Franzé Developments, the company said construction is well underway.

“We knew Geelong was on the verge of transformation and being at the forefront of the scale of revitalization is inspiring,” said Franzé Developments founder Paul Franze.

“Geelong will be Ryrie Street’s gateway to the city. The new hotel, luxury residences above the hotel and Ryrie Home apartments will create an ambience that will be enhanced by the street-level retail and hospitality venues.

Since purchasing the site in 2017, the neighborhood has changed dramatically and residents’ needs have changed due to the pandemic.

“There has been a huge increase in the number of people moving from Melbourne to Geelong who not only need but expect to be able to have a choice of locations and services that they are used to and Geelong is certainly on the verge. to create that choice,” Franze said.

Geelong Quarter will offer a hotel, residences and luxury apartments, with an urban quarter on the ground floor offering high-end dining and hospitality experiences.

Franze Developments is looking for hotel operators with unique concepts for the people of Geelong.

Future Foods is one of the companies already on board. Allan Forsdick, senior restaurant and hospitality consultant at Future Foods, expects the city’s growth trajectory to accelerate over the next few years.

“From a hospitality perspective, we believe the Geelong area will become a new benchmark in this rapidly changing city, complementing the Performing Arts District and the bustling lanes around Little Mallop Street,” said Forsdick. .

Studycations: Luxury hotels in China offer babysitting services for stressed parents

(CNN) — Although in many parts of the world people are returning to the office and children have returned to school, lockdowns continue across China as the country struggles to contain multiple Covid-19 outbreaks in line with its policy. zero-Covid.

That, of course, leaves parents with those all-too-familiar challenges many of us have faced throughout the pandemic — staying on top of work while managing online schooling for kids.

Several luxury hotels in Chinese cities have mobilized to offer a solution: Studycations.

The most prominent of the pack is Mandarin Oriental Pudong in Shanghai, which has introduced a 5,900 RMB ($926) per week study package.

The famous luxury hotel will welcome students aged 7 to 16, from Monday to Friday. The rate includes three meals a day and a butler who will oversee online tuition.

“After the Shanghai municipal government released its new policy that all students should stay home for online education from March 12 due to the recent outbreak of Omicron, we have witnessed the responses of our society and realized how difficult it was for parents who had to juggle work and their children,” Cecilia Yang, director of communications at Mandarin Oriental Pudong, Shanghai, told CNN Travel.

“Over the past couple of years we’ve already promoted ‘staycation’ and ‘workation’ package ideas when people couldn’t travel freely like before…this time why not something for the kids?”

The problem of dropping off your children for the day in a luxury hotel? They probably won’t want to go home.

Mandarin Oriental Pudong Shanghai

Hotel staff say children can benefit from the quiet environment and supervision during online learning hours.

Since the promotion launched on March 16, more than 10 packages have been sold. The first group of study guests checked in on Monday, March 21, Yang said.

“The feedback from parents and children has been very positive so far. We have seen many posts from the families on social media! And these children are even calling themselves ‘little fans’ after staying with us for five days”, adds she.

An adult must be present for a child to stay overnight. Otherwise, the parent can drop off the child every day after 7 a.m. and pick him up before 8 p.m.

If parents decide to join their children for the study, they can take a day off and enjoy the spa at a reduced price.

Golf lessons and computer assistance

Several luxury hotels in Nanjing City offer similar packages.

Purple Palace Nanjing, in the outskirts of Zijin Mountain, offers homework help and extra activities like a golf lesson or a traditional rice-paste sculpture lesson – in case the weather isn’t ideal for playing at golf.

The hotel spokesperson was quoted by a provincial newspaper as saying that they hosted a 13-year-old who enjoyed the experience so much that the parents called to extend the experience for half a day at one night.

Meanwhile, the upmarket Suning Universal Hotel in downtown Nanjing is also reportedly offering childcare and tutoring. A screenshot of a widely shared post on Wechat, the popular social media platform in China, promotes the service for a child and a hotel room.

“Parents don’t have to worry about (their children) while they are at work. Hotels can increase their income. In this particular time, the quality of a hotel does not only depend on online ratings , but also grades from schools.” says the post.

“An IT team is there to ensure a smooth internet connection. Our hotel room staff monitors the child’s homework. timely feeding A security team will ensure the safe isolation of the child.

“Once the homework is done, there is also a janitorial team who would take the child for exercise. There is also the marketing team who will take care of filming videos when the homework is finished.”

The post has gone viral on various social media platforms in China since it was first shared last week.

The hotel spokesperson confirmed to local media that the service operates daily from 8 a.m. to 6 p.m. and costs 350 RMB ($55) per day.


Responses to study packages were polarized.

Some local news commentary points out that for the hospitality industry to survive the pandemic, it needs to be creative – as long as it doesn’t break the law.

While some parents have already booked the service for children, many Weibo users question its convenience.

“Would the hotel Internet connection ever be as fast as the connection at home?” asks a user.

Others lament the high price that comes with the service.

The Ziggy Hotel opens in the heart of Los Angeles’ Sunset Strip


Merging cocktail bar, pizzeria, music venue and lobby, Hotel Ziggy invites hotel guests to check in to a sociable and engaging bar lined with hundreds of vinyl albums. A record player behind reception fills the common area with music spanning all progressive genres. A retractable glass garage door separates one end of the hall, creating a versatile concert hall called “Backbeat”, which supports local musicians and invites them to come and share their sound in a new space to rise above the noise . The Ziggy Hotel has the largest saltwater swimming pool in West Hollywoodwhich is another platform to democratize music with live sets performed by up-and-coming DJs.

Layers of cut-out walls and ceilings celebrate musicians past and present. A memorabilia collection includes framed legal documents highlighting decades of lawsuits between musicians, producers and streamers with the intention of asking the controversial question, “Who really owns the music?” Ziggy’s goal is to spark lively conversations and, in doing so, connect people. His position is clear to all: “Free the music!

“We created Ziggy to provoke thought-provoking, meaningful conversations with the goal of sparking curiosity and challenging perspectives in a playful way. What better place than the Sunset Strip to celebrate the rebellious spirit of musicians who break the norm and who have changed the way we live? noted Jon Bortz, manager of the Imagineer Hotel at Pebblebrook Hotels. “The Ziggy Hotel is located just down the street from the former sites of two world famous music destinations: Tower Records and House of Blues. As these icons and others have now passed away, there is a legacy to be remembered here. We push the boundaries with our hotels, and we certainly did with Ziggy.”

Conceptualized by the internationally award-winning design team at Dawson Design Associates (DDA), each element of the space is designed to honor and support the rebellious, independent attitude of musicians’ struggle to be heard. Powerful street murals envelop the exterior facade of the building, the courtyard surrounding the pool, and the main lobby spaces, together expressing the vitality and rebellion of the music scene. A cozy and informal mix of modern and vintage furniture sits atop rustic hardwood floors and worn Oriental rugs, creating a space designed to relax.

“It was vital that this hotel not take itself too seriously,” said Andrea Sheehan, founding principle and artistic director at DDA. “We kept it simple so the art could speak for itself. We removed all previous attempts to give this quirky building a modern look. Instead, we exposed its imperfections and embraced the structure awkward for what it was – authentic, just like our guests and the musicians we celebrate.”

In keeping with its “free the music” mantra, Hotel Ziggy offers guests access to a Shred Shed which includes electric and acoustic guitars, amps, records, record players, walkmans and backpacks. back to use while finding inspiration in Los Angeles or sharing creativity with others. All are welcome to borrow, experiment and share the “free the music” movement.

In the playful spirit of LA’s first iconic record store and precursor to the first Tower Records, Licorice Pizza, a casual dining concept named “B-side Pizza” overlooks Sunset Boulevard. The pizzeria is reminiscent of mid-century carhops with an old-fashioned pickup window that allows locals to order takeout with concierge service and style. A neon-wrapped custom 9-inch vinyl album reinforces the retro theme.

Hotel Ziggy can be booked now with rates starting at $299 by night. For more information, visit www.hotelziggy.com or follow @hotelziggy on Instagram and Twitter.

About Dawson Design Associates, Inc.
Founded in Seattle, Washington in 1987 by Andrea Dawson Sheehan, Dawson Design Associates is a full-service interior design and interior architecture firm specializing in renovations, repositionings and new construction in the hospitality industry. DDA’s mission is to design hotels recognized for their creative and distinctive styles and proven by their success and profitability. The company is consistently ranked among the top design firms in the world and maintains an ever-growing list of awards and international press. For more information, please visit www.dawsondesignassociates.com.

About Springboard Hospitality
For more than 30 years, Springboard Hospitality, formerly known as OLS Hotels & Resorts, has transformed people, properties and communities into a leader in the hospitality industry by managing and developing innovative boutiques and properties brands across the United States. Honolulu and Los Angeles, Springboard operates more than 38 properties in 10 states. Led by a technology entrepreneur Ben Rafter, Springboard specializes in using analytics and technology with its Hospitality Intelligence (HI) to ensure properties maximize return on investment. The company offers a full range of hotel services with expertise in creative management, marketing, sales, revenue management, catering and more. The Springboard Hospitality team is committed to going above and beyond with personal, personalized service in all aspects of its operations, from its interactions with guests to its relationship with owners. For more information, visit www.springboardhospitality.com.

About Pebblebrook Hotel Trust
Pebblebrook Hotel Trust (NYSE:PEB) is a publicly traded real estate investment trust (“REIT”) and the largest owner of urban lifestyle and resort hotels in United States. The Company owns 53 hotels, totaling approximately 13,200 rooms in 15 city and resort markets. For more information, visit www.pebblebrookhotels.com and follow @PebblebrookPEB.

CONTACT: Megan Dawson, [email protected]

SOURCE Hotel Ziggy

Momentum builds in response to racist comments from SD Hotel, group says


RAPID CITY, SD (KELO) — Momentum is building in Rapid City after several marches, press conferences and a class action lawsuit was filed regarding the actions at the Grand Gateway Hotel.

Tribal chiefs, town leaders and businesses are speaking out following racist comments on social media.

“The energy is definitely there. We’re feeling the energy from the marches that have taken place, the statements that have been made with the tribal leaders, our municipal leaders, so there’s definitely a lot of momentum right now. I don’t don’t think it’s like that anger, it’s more energy to want change, to take a stand and to move this forward,” said Sunny Red Bear, Director of Racial Equity at NDN Collective.

The Perkins Restaurant, which is connected to the Grand Gateway Hotel, issued a statement on Monday saying:

“For over 40 years, Perkins Restaurant & Bakery has been a staple in the Rapid City community for families, co-workers and friends. Above all, our top priority is to provide all of our guests with a warm, welcoming and safe environment in which to enjoy home cooked meals and spend quality time together. Perkins Restaurant and Bakery in Rapid City is independently owned and operated by Northcott Hospitality, and statements made by Grand Gateway Hotel do not represent our beliefs or business practices. It is against Perkins core values ​​to discriminate against any guest or employee – equality, inclusion and mutual respect are part of our culture. Due to the proximity, patrons of the Cheers Sports Bar, a business linked to the Grand Gateway Hotel, had access to the Perkins menu. In light of recent events, Perkins has since removed their menus from the Cheers Sports Bar as their business practices and beliefs do not align with those of Perkins. We will continue to support the community that has supported us with guests and employees for 40 years. We do this in our actions, as well as in our words. Saturday March 26andwe provided over 300 box lunches to our community during the event.

Julie Roettger, president of Northcott Hospitality at Perkins, says the company has supported the community it has served for more than 40 years.

NDN Collective has several plans to ask the judge for an injunction against Grand Gateway to stop them from violating civil rights. The organization will boycott the company and other businesses owned by the Uhre family and work to address racism in the community.

“I think it’s about time someone took a stand and we show how powerful we can be when we come together collectively,” Red Bear said.

The owner of the Grand Gateway Hotel said he would not speak at this time.

Last Wednesday, a post on Cheers Lounge’s Facebook page responded to the comments, saying in part: It’s sorry if some members of its community react with thought and quote “have said things that do not reflect the values ​​of Cheers, The Hotel or our customers.”

He goes on to say that they are committed to being a welcoming and inclusive place for everyone. This post has since been deleted.

KFS Hotel Capital targets the Asia-Pacific region for its investments


Having recently opened an office in Singapore, KFS Hotel Capital is actively pursuing hotel investments and acquisition opportunities in Southeast Asia, Japan and Korea.

Three Australian hospitality industry veterans – CEO Phil Kasselis, CFO Ed Faraguna and Chief Investment Officer Luke Sullivan – lead the company, with a combined experience of more than 80 years in fund and asset management. , transaction execution and hotel operation and development.

The three leaders previously worked together at Sydney-based Pro-invest Group. Kasselis was general manager, Faraguna was chief financial officer, and Sullivan was general manager of hotel asset management for the company.

Singapore’s reputation as a leading financial center and home to regional headquarters and major hotel investors and management companies was behind KFS’s decision to make the city-state its Asian base.

“Additionally, Singapore has a strong and transparent economy and a very attractive tax system that encourages foreign investment and ownership. There is also a strong pool of local talent experienced in our industry,” Kasselis said.

Institutional investors, high net worth individuals and family offices showed “a high level of interest” with a “strong appetite for direct investments in single or multiple assets via separately managed account structures or investments via blended funds “, said Kasselis. .

Focusing on the high end of the upscale to luxury hotel sector, KFS Hotel Capital focuses on acquiring hotels and resorts with the potential for refurbishment, rebranding or repositioning.

The company’s strategy is to deploy capital to transform hotels so they are “more competitive, market-ready, sustainable and more profitable in a post-COVID 19 market recovery,” Kasselis said.

Kasselis said the pandemic has made many hotels obsolete and less attractive to guests due to insufficient or poor maintenance.

This, he said, has serious business implications in a highly competitive market.

“Many owners run the risk of their hotels becoming uncompetitive, or worse, ending up obsolete,” he said.

Kasselis said that before the pandemic turned everything upside down, the hotel investment market “could best be described as ‘foamy’ due to the low cost of debt, the sheer weight of capital looking for yield and the hotels increasingly recognized as an attractive alternative asset class, offering attractive risk-adjusted total returns and favorable fundamentals for long-term demand.

Now, Kasselis said, trade in some Asian markets “will be negatively affected for several years.”

“Despite this, experienced investors such as Blackstone, GIC, Brookfield, Partners Group, KSL and [high-net-worth individuals] were active buyers in 2021 and [the first quarter of] 2022, with significant interest in large hotel portfolios and unique assets located in hub cities,” he said.

Asia-Pacific hotel transactions “remain at relatively low levels due to wide gaps between buyer and seller expectations,” which Kasselis says reflects the long-term strategy of hotel owners and investors to to retain their assets, a favorable environment for existing businesses. borrowers and attractive medium- and long-term prospects for the region’s hotel markets.

He added that markets such as Japan, Thailand, Malaysia and Indonesia “show signs of increasing liquidity, with some owners rebalancing their investment portfolios, recycling capital from hotel assets or looking to exit. non-essential or non-strategic investments in response to changing market conditions or the prospect of rising interest rates.

Kasselis said he believes “the opportunities presented by the current weak business environment in some markets and the plethora of unbranded, undercapitalized and underperforming, inefficient hotels…provide opportunities for investors to capitalize on pent-up travel demand and changing consumer trends once the travel and tourism industry recovers from the pandemic, combined with the implementation of active asset management strategies and ESG initiatives.

Despite varying investor preferences and other factors, established markets such as Singapore, Japan and Korea remain attractive destinations for large institutional investors, Kasselis said.

Other destinations such as the Maldives, Thailand, Indonesia and Vietnam have also attracted local and international institutional capital, although interest in these markets has come mainly from high net worth individuals and local investors based in Asia.

“Ultimately, the attractiveness of an investment market will depend on the availability of quality hotels for sale, prices, availability of debt, supply and demand fundamentals and liquidity on the way out,” he said.

The recovery in terms of revenue per available room will be uneven, driven by the diversity of the Asia-Pacific region and individual market demands and reliance on international tourism versus domestic tourism, he added.

Kasselis said that prior to the Ukraine invasion, the Asia Pacific region, excluding China, is expected to approach an 80% RevPAR recovery by Q1 2023.

“Given the significant uncertainty posed by [the Ukraine invasion]one can only think that any recovery will be prolonged,” he said.

But despite these concerns, Singapore is well positioned for a faster recovery compared to some other markets due to its “prominence as an attractive stopover destination for long-haul travelers and [being] a major intra-regional hub for business and leisure travellers.”

“[It] is within a seven-hour flight radius of 4 billion people and is perceived as a relatively safe destination,” Kasselis said.

He added that relaxed quarantine measures in source markets will also help improve mobility and economic recovery.

“Like many other hotel markets, labor availability, wage inflation and rising utility costs pose immediate challenges for Singaporean hoteliers and hotel owners, putting increased pressure on customer service standards and hotel operating margins,” he said.

Return to the Hotel News Now home page.

Hotels are turning rooftops into guest experiences


Guest experience is at the heart of the hospitality industry, and there’s no better place to deliver an experience than on the rooftop.

As part of a series, Hotel News Now asked hoteliers how they’ve invested in rooftop spaces – including pools, gardens and bars – to generate revenue and wow guests.

Alaia Belize’s rooftop suspended pool, Autograph Collection, impresses guests upon entering the breezeway, as it is visible from below through its partially glass bottom.

“The developer was smart in that they didn’t just make it a pool, but they made it a destination,” said Sandra Grisham, general manager of Alaia Belize Autograph Collection. “When you’re on our roof, you see things you wouldn’t normally see unless you’re on an airplane.”

Peter Banks, general manager of the independent luxury hotel Rudding Park in Harrogate, Yorkshire, England, said his rooftop spa garden was designed as a series of “outdoor rooms”, with a view to customer relaxation. He added that the garden is built to last and intended to help the property’s revenue streams.

“We have 50% of the roof surface covered with beds, with earth up to 800 [millimeters] deeply about them. This allowed us to plant beech hedges all the way around the roof as a privacy screen and windbreak, and allowed us to plant trees like silver birch, as well as many tall grasses and other plants attractive,” he said.

Andrew Jay, general manager of Mama Shelter Los Angeles, said demand in the first months of 2022 was at or above 2019 levels, and he expects the rest of the year to follow. While this popularity is great for revenue, it also creates an obligation for the rooftop bar staff.

“I think part of the challenge you have when you’re on a rooftop is how do you give people an experience that’s really worth seeing,” he said. “A lot of homeowners think the view alone is enough, and I never thought it was enough. You actually had to have well-prepared drinks.

Click on each title below to learn more.

Hotel Del Coronado in Southern California has an iconic beach and a ghost


Located in South San Diego on beautiful Coronado Island, Hotel del Coronado is both a luxury resort and a haunted hotel! Its island location makes it unique in the Southern California town, and San Diego residents recognize all of its beautiful buildings and the famous ghost story that goes with it.

In these uncertain times, please keep safety in mind and consider adding destinations to your bucket list at a later date.

Want to learn more about the fascinating history of this magnificent hotel? Take a look at the Hotel del Coronado website and The Facebook page.

Address: 1500 Orange Avenue, Coronado, CA 92118, USA

‘Unresponsive’ mother and baby die after being found in Travelodge hotel room


A mother and newborn baby have died after being found ‘unresponsive’ in a Travelodge hotel room. An investigation has been launched.

Paramedics were seen administering CPR after bringing the baby and mother out of the hotel and into several ambulances which were parked outside, Leicestershire Live reports. “They were trying to save their lives while we all stood there helpless to help. It was absolutely heartbreaking,” said a passerby, who asked not to be named.

The incident happened at Leicester City Center Travelodge, Haymarket Shopping Center shortly before 3pm on Thursday March 24. Leicestershire Live reports that they were taken to Leicester Royal Infirmary but, despite the efforts of paramedics and doctors, they were both pronounced dead. shortly after their arrival.

Read more: Prosecutors seek to recoup ill-gotten gains from drug lord Akeem Chand and his henchmen

There are four entrances to the 67-room hotel, which opened last year. Two are at Belgrave Gate and one at Humberstone Gate. The main entrance to the hotel, however, is through the mall and its rooftop car park.

A shopper returning to his car after a trip to the city center says he witnessed part of the tragedy as medics battled to save mother and baby – administering CPR to them in the rooftop car park . “It has to be the most heartbreaking thing I’ve ever seen,” he said.

The man, who did not want to be named, said he was about to leave the parking lot when he heard sirens in the street below. “I was in the parking lot when suddenly there was a lot of commotion,” he said. “There were paramedics running up the ramp to the multi-storey car park.

“I realized it was because the ambulances couldn’t get to the roof and were still on the street. Other paramedics were coming out of the car park elevators.

“Soon after, I saw several police cars and smaller ambulances coming up to the roof. I didn’t want to bother anyone and there were quite a few other people waiting like me.”

Paramedics used the mall’s elevators to whisk the mother and child to waiting ambulances.

A Leicestershire Police spokeswoman said: “Officers were called by the East Midlands Ambulance Service shortly before 3pm yesterday afternoon (March 24) to a hotel in Haymarket Shopping Centre, Leicester. The call was made following a newborn, who had just been delivered to a hotel room and mother and child were unresponsive.

“Officers attended the scene and both were taken to hospital where they were sadly pronounced dead shortly after arrival,” she added. “The deaths are not being treated as suspicious, but unexplained, while further investigations are ongoing.”

The eyewitness who witnessed part of the frantic emergency has revealed why he contacted LeicestershireLive. “I just wanted to let people know about the incredible work the emergency services are doing,” he said. “You hear of police and paramedics being abused by people while doing their jobs.

“Their dignity, determination, professionalism and care – even in the most dire circumstances – truly moved me. I have so much admiration for them.

“You don’t really realize what they have to deal with, or have had to deal with, until they get to the next incident – so maybe it’s time they got the respect they deserve.”

Travelodge and the East Midlands Ambulance Service have been contacted for comment.

This glamorous clifftop hotel in Sicily with a star-studded history has been restored and refurbished


The backstory: What do 14th century Dominican friars DH Lawrence and Audrey Hepburn have in common? All stayed at San Domenico Palace, a convent turned glamorous hotel for literati and celebrities, in the Sicilian seaside town of Taormina, perched on a cliff. (In a possibly apocryphal tale, Lawrence is said to have been inspired to write “Lady Chatterley’s Lover” by his stay in Taormina and his wife’s trysts with a local.)

The legendary property recently underwent a meticulous overhaul — with interiors revamped, fragile artwork restored, and architectural features (like ancient cloister columns) rehabilitated — and reopened as a Four Seasons destination in July. Now it is about to kick off its summer season, the first full since its renovation on April 20.

Space: The luxury hotel comprises 111 rooms and suites, ranging in size from 290 to approximately 1,500 square feet, spread over two wings – one dating back to the old convent era and the other added in 1896. The new interiors were imagined by architect Valentina Pisani, who brought an eye for marrying the contemporary with the historic, drawing on marble, smoked mirrors, bronze details and a neutral palette, with occasional pops of color. However, guests may be too distracted to notice the decor: many rooms have magical views of Mount Etna or the Ionian Sea, with some offering terraces and private pools for soaking up the scenery.

Interiors have been redesigned in all 111 rooms and suites, including the Princess Cecilie Suite.

Restoration : The signature restaurant, Principe Cerami, serves Sicilian classics like homemade squid ink spaghetti, while Anciovi’s poolside terrace is the place for casual seafood like sashimi from the day or the rigatoni with anchovies and cherry tomatoes. Head to Bar & Chiostro for an alfresco aperitif in the lush courtyard of the Grand Cloister.

Anciovi, one of the on-site restaurants, is the place for casual seafood like sashimi of the day.

Additional amenities: Lounge chairs by a 69-foot infinity pool, overlooking the Ionian Sea, promise the best sunny spot to do nothing at all. Also on the grounds are beautiful Italian gardens, shaded by palm trees, designed for meditative walks and even fairytale weddings.

Located in the Sicilian town of Taormina, perched on a cliff, the hotel offers views of the Ionian Sea.

Nearby sites: A five-minute stroll will take you to Corso Umberto, Taormina’s main thoroughfare, where you can browse the shops of the historic quarter. The hotel’s in-house team is also ready to orchestrate all sorts of whimsical experiences, from stargazing in a remote part of Mount Etna to boating along the coast of Sicily.


Conversations are the opinions of our readers and are subject to the Code of Conduct. The Star does not share these opinions.

TAA and AAoA Unite to Share Positive Market Update


The CEO, President and Members of the Accommodation Association (AA) met with representatives of Tourism Accommodation Australia (TAA) for the first time this week at the TAA’s annual Chairman’s Drinks at Crown Sydney.

Speaking at the event on Thursday evening, TAA chief executive Michael Johnson stressed the importance of the occasion in the run-up to the merger of the two associations later this year.

“This joint function is another major step in the merger of these two great associations; another step on the path to creating a single powerful voice for our industry at a crucial time,” Johnson said.

During the evening, speakers from both associations recounted some of the major challenges the industry has faced over the past year as well as major achievements and shared an overwhelmingly positive outlook for the future of the industry. .

Speaking on behalf of TAA NSW Chairman Richard Doyle, who was unable to attend, TAA Board Member Glen Boultwood said it was time for the industry to change course. perspective and focus on opportunities.

“I’ve never been more optimistic about the future of this industry,” Boultwood said.

“People’s ability to travel has flourished during the pandemic, unabated. In parts of the New South Wales region, we are currently experiencing record levels of income and profit as people take shorter breaks.

“We are starting to see corporate and business events slowly picking up and the booking schedule for corporate events in the second half of this year looks positive.”

Boultwood said forced cost savings and having to rethink the way hotels are run will drive the industry to be more profitable in the future.

The TAA has worked closely with the government to address the continuing problem of labor shortages, and Boultwood said the association is working to increase the time frame in which international students can work.

Pat Lonergan, chairman of the board of the Accommodation Association of NSW, also spoke about these challenges, saying the projected unemployment rate of 3% will put a lot of pressure on businesses to find new talent.

Lonergan also spoke about the importance of getting people back into CBDs.

“One thing we need to do is make sure as an industry that we are committed to supporting initiatives to get people back into the CBD.”

Boultwood reiterated the need for a positive attitude towards these issues.

“Yes, there are challenges to be faced, but we have to change our point of view from seeing them as problems, to seeing them as opportunities,” he said.

“Once unlocked, we can generate record levels of revenue and profit over the next few years.

“Now is the time to be bold, to change the status quo and make this industry the most profitable it has ever been.”

AA President Leanne Harwood also addressed attendees in the evening, stressing the importance of the industry showing a united front.

“We’re standing here for the very first time as the single voice of the industry,” she said.

“I can’t stress enough how incredibly important it is for us to lead the recovery of our industry, united and united.

“We will lead this recovery together…we will lead across our states and territories joined at the hip.”

Harwood highlighted the associations’ joint achievements, including business support payments, voucher programs and refunds for canceled school holidays.

“There has been tireless work across the country to continue to advocate and deliver meaningful results for our members and for our sector,” she said.

“It has been great to see the impact of our combined efforts on government over the past few months, making a difference. From business support payments that keep the lights on, to voucher programs that have encouraged people to walk through our open doors. We’ve had a seat at the table with the government and been at the forefront of discussions on all the issues facing our industry, from floods, quarantine and skills shortages to a topic that I’m incredibly passionate about , diversity, equity and inclusion.

Harwood added, “The best results are achieved when we all work together.”

“Now is definitely not the time to sit back and be passive, I agree it’s time to be bold. It’s time to be optimistic and it’s time to do our best . »

RI hospitality industry wants to be able to evict verbally abusive customers


The hotel decided to evict him anyway, ignoring the threat of litigation. But for local hospitality industry executives, the episode highlighted a gap in state law that they hope new legislation could fill. Current law does not specifically allow hotels to evict people who insult or threaten their employees. And for some reason, this is becoming an increasingly important issue, especially since the onset of the COVID-19 pandemic.

“The law needs to be modernized to reflect the changing world, the changing technology, and especially this growing level of animosity toward people working in these establishments,” Rhode Island lobbyist Sarah Bratko said Wednesday. Hospitality Association, during a House Small. Business committee hearing on a bill to settle the matter.

Bratko’s group, which includes hotels and restaurants, has also launched the ‘Please Be Kind’ initiative, asking customers to treat service staff with respect – and informing employees of the types of mental health resources available. Supply chain delays and COVID restrictions made customer service a tougher proposition, and horror stories abounded.

It’s still a problem two years later, not just in restaurants but also in hotels. Current law allows innkeepers to evict guests if they act “obviously intoxicated”, destroy or threaten to destroy hotel property, or cause or threaten to cause public disorder.

The proposal the House passed Wednesday would add a new offense that could get someone kicked out of a hotel: verbally or physically threatening employees or guests, or using verbally abusive language toward employees or guests.

The law was originally enacted with good intentions, Bratko said. Allowing hotel evictions only in certain circumstances prevents discrimination in hotels against people of color. And they don’t want to limit that. But he now protects hotel property more than hotel employees. and as the Newport episode that inspired this legislation shows, it’s not specific enough, Bratko said.

“It’s been an ongoing problem, and we’re just looking for different tools that we can put in our toolbox to combat it,” Bratko said in an interview.

For civil rights groups like the American Civil Liberties Union of Rhode Island, parts of the proposal — particularly on the use of “verbally abusive language” — could raise First Amendment concerns.

“The term is open to wide and varied interpretation and is almost certain to engender arbitrary and discriminatory implementation,” Steven Brown, the group’s executive director, said in written testimony.

There is work behind the scenes to address these concerns, so the proposal could be modified.

The legislation would also allow hotels to refuse admission to anyone under the age of 18. As it stands, the law states that hotels can reject guests under the age of 18 if they are not in “good condition” or cannot afford the room. It would also allow hotels to kick someone out if they break a rule the hotel has posted online. Currently, these rules must be posted on the premises.

State Rep. Carol Hagan McEntee, chair of the Small Business Committee, questioned whether verbally or physically threatening an employee is already covered by law by allowing people to evict guests who cause a “public disturbance”.

“The question is, what is a ‘public disturbance,'” Bratko said. “The language speaks somewhat tragically if they destroy property, but is silent when they mistreat staff. Frankly, they are more important than ownership.

“Absolutely,” McEntee said.

Brian Amaral can be contacted at [email protected] Follow him on Twitter @bamaral44.

OTA Commissions – Can you reduce?


No hotelier underestimates the marketing prowess of OTAs. Yet everyone recognizes the high cost of each OTA booking.

The popularity of online travel agencies (OTA) has always put hosting providers in a difficult position. For one thing, their ubiquitous reach and high advertising budgets bring vital brand awareness to properties. Also, many customers prefer the familiarity of booking through well-known OTA brands.

Yet this scope comes at a high cost. 15% – 20% for each booking. At times like now, when the industry is crippled by a virus, the expense is even harder to bear.

So how can you reduce your addiction to OTAs? Let’s explore in this blog.

First, OTAs are not your enemies

Don’t play the victim. OTAs are where your customers search the most, and they’re here to stay. They offer something you can’t recreate: reaching the right people, at the right time. So stop crying about commissions and take advantage of this scope and the customer booking journey in a way that makes the most of the reach of OTAs.

Boost direct bookings

We all know that it is not possible to negotiate commission rates given the power of OTAs. In fact, if you push too hard, you may find yourself cut off from their channel.

Fortunately, an OTA is not the only point of contact in a customer’s booking journey. There are others, including your website. If you optimize it, by converting OTA viewers to bookers, you can develop direct bookings and reduce OTA fees. Let’s see some ideas to develop your direct booking tart.

Create a stunning and user-friendly website

Your website is your storefront. Every opportunity someone glances at is an opportunity to convert them into a sale. For this, the window must be very attractive.

High-quality videos and images that load quickly and tell your story compellingly are your opportunity to invite users to experience what a stay with you would be like. Understand your audience. Organize your content according to their needs and answer their questions. Leverage the intelligence of a smart booking engine that meets user needs, is easy to use, easier to manage in the background, and designed to leverage insights to generate direct revenue.

Make attractive direct offers

Don’t let rate parity keep you from making offers that will result in a booking. Get creative to add value to the customer, without violating rate parity conditions. Provide access to free amenities. Offer discounts for friends and family or return reservations or add upgrades. Make sure your booking engine introduces these offers at the right moment of a user journey on the site, causing a reservation.

Allow customers to compare rates to OTAs while on your website (a stellar feature of the STAAH booking engine) so they stay and book through your website.

Build a loyalty program

Guests who have experienced and enjoyed your service are likely to be your biggest advocates by referring friends and family, providing great reviews online, or returning for another stay. .

Encourage customers to join your loyalty program with incentives and make sure you always have a database of people to contact with direct offers and last minute offers.

Become a proactive digital marketer

In order to sell more rooms directly, you need to take a more omnichannel approach. Leverage the channels OTAs have mastered to establish your own brand and identity. With a few code snippets, a lot can be done. If all of this sounds a little daunting, consider hiring a digital marketing agency.

Research is a powerful medium. Is your website optimized for organic traffic (SEO)? What is your paid marketing strategy on Google? Have you connected Google Ads via your STAH platform yet? It’s a free and effective way to harness the power of google to look for.

Equally important digital channels are email and social networks. Halfway between OTAs and social media, online reviews are imperative to increasing your brand preference and getting booked.

Maintain your profiles on OTAs

A well-written profile, highlighting your experience and amenities on OTAs is very important. Remember, this is where most of your guests will begin their search. In order to get them interested enough to come to your website, become great at telling your OTA story.Abstract

It’s not realistic to aim for an overnight reduction in commissions – unless you fully utilize OTAs, which we don’t advise. Implement the above, however, and you should see a regular fit of your direct booking ratio on OTA.

This article was originally published by STAH. For more hotel tips, trends and news, click here.

Retail and Hospitality Management Solutions Market Size | Incredible Possibilities and Growth Analysis and Forecast to 2028 | Protel hotel software GmbH., Schneider, Epicor Software Corporation, Microsoft Corporation, Honeywell International Inc.


Retail and Hospitality Management Solutions Market 2022 the research provides detailed industry insights including classifications, applications and industry chain structure. Global Retail and Hospitality Management Solutions industry analysis is provided for the international markets including development trendscompetitive landscape analysis and key regions state of development. Development policies and plans are discussed as well as manufacturing process and cost structures are also analyzed. This report also indicates import/export consumption, supply and demand Figures, cost, price, revenue and gross margins. The report also gives 360 degree viewew of the industries competitive landscape. SWOT analysis has been used to understand the Thus, helping companies understand the threats and challenges facing businesses. The Retail and Hospitality Management Solutions Market Shows Steady Growth and CAGR is expected to improve over the forecast period.

Get a sample PDF copy of this report for FREE!

Key Players of Global Retail and Hospitality Management Solutions Market Covered in Chapter 5:
Hotel software Protel GmbH., Schneider
Epicor Software Corporation
Microsoft Corporation
Honeywell International, Inc.
Winhotel Solution
NEC Corporation
Siemens AG
SAS Institute Inc.
Huawei Technologies Co.Ltd.
Oracle Corporation
Intertec Systems
Retalix Ltd.
JDA Software Group, Inc.
Johnson Controls
iRiS Software Systems Limited
Active solutions
Jonah software
IBM Corporation
Cisco Systems, Inc.

In Chapter 6, on the basis of types, the Retail and Hospitality Management Solutions market from 2015 to 2025 is majorly split into:
On the site

In Chapter 7, based on application, the Retail and Hospitality Management Solutions Market from 2015 to 2025 covers:

The Retail and Hospitality Management Solutions market report includes comprehensive information about the major competitors in the market including various organizations, companies, associations, suppliers and manufacturers competition for production, sourcing, sales, revenue generation and after-sales performance expectations. The bargaining power of many sellers and buyers has also been included in the research report.

Free report data (in the form of an Excel data sheet) will also be provided upon request with a new purchase.

Retail and Hospitality Management Solutions Market Regional Coverage (Regional Production, Demand & Forecast by Countries etc.):

  • North America (S., Canada, Mexico)
  • Europe (Germany, UK, France, Italy, Russia, Spain, etc.)
  • Asia Pacific (China, India, Japan, Southeast Asia, etc.)
  • South America (Brazil, Argentina, etc.)
  • Middle East and Africa (Saudi Arabia, South Africa, etc.)

For an inquiry OR a question? Ask our expert here

The study analyzes the following key business aspects:

  • Analysis of the strategies of the main players: Market players can use this analysis to gain a competitive advantage over their competitors in the Retail and Hospitality Management Solutions market.
  • Study on the main market trends: This section of the report offers a more in-depth analysis of recent and future trends in the Retail and Hospitality Management Solutions market.
  • Market forecast: Buyers of the report will have access to accurate and validated estimates of the total market size in terms of value and volume. The report also provides consumption, production, sales, and other forecasts for the Retail and Hospitality Management Solutions market.
  • Regional Growth Analysis: All major regions and countries have been covered in the report. The regional analysis will help market players to tap into unexplored regional markets, prepare specific strategies for target regions, and compare the growth of all regional markets.
  • Segmental analysis: The report provides accurate and reliable forecasts of the market share of important segments of the Retail And Hospitality Management Solutions market. Market players can use this analysis to make strategic investments in key growth pockets of the Retail and Hospitality Management Solutions Market.

Overview of the chapters analyzing the global Retail and Hospitality Management Solutions Market in detail:

  • Chapter 1 details information relating to the introduction of Retail And Hospitality Management Solutions, Product scopemarket overview, Market risks, driving forces of the market, etc.
  • Chapter 2 analyze the top manufacturers of the Retail and Hospitality Management Solutions Market by Sales, income etc for the forecast period 2022 to 2028
  • chapter 3 analyze on the competition landscape among the top manufacturers based on sales, turnover, market share etc for the period 2022 to 2028.
  • Chapter 4 defines the global retail and hospitality management solutions market by Regions and their market sharing, sales, revenue etc for the period 2022 to 2028.
  • Chapters 5 to 9 to analyze Retail And Hospitality Management Solutions regions with Retail And Hospitality Management Solutions countries based on the market sharing, revenue, sales and
  • Chapter 10 and 11 contain knowledge about the basis of the market types and application, sales market share, growth rates etc for the forecast period 2022 to 2028.
  • Chapter 12 focuses on the market forecast for 2022 to 2028 for the retail and hospitality management solutions market in regions, type and application, sales and revenue.
  • Chapter 13 to 15 contain transitional details associated with sales channels, suppliers, traders, resellers, search results and conclusion, etc. for the retail and hospitality management solutions market.

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Photos released from comedian Orlando Ritz-Carlton’s suite


Photos of the hotel room where comedian Bob Saget died in Orlando, Florida have been released by the Orange County Sheriff’s Office.

The Orange County Sheriff’s Office in Florida released a batch of photos on Tuesday that were taken inside actor and comedian Bob Saget’s hotel room in Orlando, where he died earlier this year.

The “Full House”/”Fuller House” actor was found dead in his hotel room at the Ritz-Carlton Orlando on Jan. 9, 2022. He was in town performing a series of shows in the area.

In total, more than 30 photos were posted, mostly offering different points of view throughout the room – the living room, bedroom, bathroom and closet, which still had clothes on the hangers.

Last week, the medical examiner released additional details about the comedian’s potential cause of death: a fracture was discovered at the base of Saget’s skull with signs of bleeding around his brain. The medical examiner suggested that Saget may have fallen and hit something hard, followed by something soft, like carpet.

RELATED: Call to 911, new details revealed on the death of the actor in Orlando

LOS ANGELES, CA – JULY 25: Bob Saget performs at Operation Comedy With Bill Burr and Friends at Wiltern Theater on July 25, 2021 in Los Angeles, California. This is the first performance at the Wiltern in 15 months (Photo by Jeff Kravitz/FilmMagi

Death of Bob Saget: a Florida judge permanently blocks the publication of certain records

Reviewers returned to the actor’s hotel room as part of their investigation and ruled out most of the furniture as the cause of death, such as counters and nightstands, as they had hard edges.

Last week, a Florida judge also ruled to permanently block the publication of photos, videos and other details related to the actor’s death, a request made by Saget’s family. This latest batch of photos are being released because they weren’t specific to what the lawsuit specifically sought to block, a spokesperson for the Orange County Sheriff’s Office told FOX 35 Orlando.

Photos of the hotel room where comedian Bob Saget died in Orlando, Florida have been released by the Orange County Sheriff’s Office. (Orange County Sheriff’s Office)

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ihcl: Hotel bookings for March-May period exceed pre-pandemic levels, says IHCL MD

Hotel bookings for the March-May period this year exceeded pre-pandemic levels of the same period of 2019, driven by strong domestic demand, the managing director and CEO of Indian Hotels Co Ltd said on Tuesday ( IHCL), Pune and Chhatwal. The head of the Tata Group hotel company said the long-term outlook for the industry will be much more positive than 5-10 years ago, although volatility and geopolitical sentiments around the world amid the Fear of the fourth wave of COVID-19 makes it difficult to forecast beyond 100 days.

“What we’ve been experiencing in the past four to six weeks is such a strong recovery. I can certainly say on behalf of IHCL that our March, April and May (2022) books business is higher than March. , April and May 2019,” Chhatwal said.

He said the rebound in activity was led by domestic demand as “international is very limited for ‘bubble flights’ or OCI (foreign citizen of India)”.

While international flights are expected to resume on March 27, he said it would be a slow time as the best weather to come to India is between October and March.

“So a while ago, but domestic demand has been very, very strong,” Chhatwal said.

Asked about the prospects for the new fiscal year, he replied: “Look, we have no visibility for more than 100 days, but what is visible, I have spoken about it. March, April, May (2022) looks better than March. , April, May 2019. I cannot answer this question today, due to all the geopolitical volatility and sentiment around the world, as well as the fear of the fourth wave of COVID-19.

Regarding the long-term outlook for the hospitality industry, he said it “will be much more positive than it ever was 5 to 10 years ago.”

KEENON ROBOTICS alongside SOFTBANK ROBOTICS Showcases Advanced Service Robots at Hotel, Restaurant and Catering 2022 in London


As the world’s premier destination where global restaurants, pub and bar owners and hotel operators come together under one roof to discover, taste and test some of the best products created specifically for the restaurant industry, KEENON aims to present to customers Europe and beyond its delivery and catering robots designed to increase operational efficiency and improve the customer experience.

The restaurant sector has been hardest hit during the pandemic, plagued by declining customer footfall and staff shortages due to health restrictions and lockdowns. Heightened security concerns among guests have also prompted hotel operators to shift to unmanned and online operations, leading to increased costs and reduced efficiency caused by a lack of experienced, trained staff. , as well as solutions adapted to new demands.

These new-age issues brought on by the global health crisis are forcing hotel suppliers and operators to think out of the box and find quick-to-deploy yet cost-effective solutions to weather the pandemic storm quickly. Highly versatile and purpose-built, KEENON’s hotel delivery and service robots are designed to ease employee workload, increase operational efficiency, and help restaurants and hotels build consumer-centric businesses.

KEENON’s server robots are powered by a high-precision navigation system that allows them to adapt to complex and fast-paced working environments. A groundbreaking innovation that pushes the boundaries of human-machine collaboration, robotic food runners deliver an intuitive and seamless service experience, taking on repetitive tasks and empowering staff to increase their productivity. The KEENON product line also includes disinfection robots equipped with a wide range of deep cleaning and sanitizing technologies – including hospital-grade UV lamps and ultra-dry disinfectant foggers – which enable high traffic to maintain optimum hygiene standards.


Founded in 2010, KEENON ROBOTICS provides intelligent solutions for various scenarios including restaurants, hotels and hospitals. In September 2021KEENON completed a $200 million Series D funding led by Softbank Vision Fund 2 (SVF2), marking the largest funding ever received by a service robot company. KEENON robots have been deployed in over 60 countries, serving over 10,000 customers worldwide.

KEENON, the future is now

SOURCEKeenon Robotics Co., Ltd.

Rebranded hotel, renamed after former Governor of Albuquerque


ALBUQUERQUE, NM (KRQE) – Heritage Hotels & Resorts has announced that beginning April 1, the former Hyatt Regency Albuquerque will soon be rebranded as “The Clyde Hotel.” The name change honors the legacy of Clyde Tingley, former chairman of the Albuquerque City Commission and 11th Governor of the State of New Mexico.

Molly Ryckman, vice president of sales and marketing for Heritage Hotels & Resort, said it’s part of their mission to provide an authentically local experience for guests and to invest in the community. “We feel like we’re investing back in the community when we’re able to tell the story of New Mexico to our guests and visitors and never forget the people who have made such contributions throughout history. “said Ryckman.

As for renovations, a refresh of the lobby and ground-floor public areas is underway, with plans for room renovations in the coming months. The project will take approximately two years and guests will be able to enjoy Clyde Tingley’s story as it unfolds.

“When a guest comes to check in to The Clyde Hotel, we want them to understand the importance of New Mexico’s history,” Ryckman said. “We want them to experience what’s so special about Albuquerque, and we want visitors to immerse themselves in the state of New Mexico.”

A politician in New Mexico for more than 50 years, Clyde Tingley and his wife, Carrie, moved in 1910 to Albuquerque, where he became interested in politics while his wife recovered from tuberculosis. With a successful career spanning decades, Tingley served as Albuquerque City Council Alderman, Albuquerque District Superintendent of the New Mexico State Department of Highways, delegate to the 1928, 1932, and 1936 Democratic National Conventions. and chairman of the Albuquerque City Commission.

Tingley was elected governor in November 1934 and reelected to a second term in 1936. During his tenure, Tingley was responsible for turning dirt roads into paved highways, promoting New Mexico’s unique style of tourism, planting tens of thousands of trees, create beautiful parks like Roosevelt Park, and move New Mexico into a modern future.

As governor, Tingley maintained a close relationship with President Franklin Roosevelt and was a supporter of his New Deal programs, securing large amounts of funding to enrich the state. Clyde and Carrie Tingley were also strong advocates for healthcare – especially for children – and established several new hospitals, one of which treated children with tuberculosis and was named in honor of Carrie Tingley.

“Clyde and Carrie Tingley have dedicated their lives to Albuquerque and New Mexico through public service and activism, propelling the state into the modern world. Our mission has always been focused on enhancing New Mexico’s unique cultural identity and authentic sense of place, and we are proud to tell the story of a couple who had such an impact on the fabric of Albuquerque across the Clyde. to create New Mexico’s first luxury business hotel, a hotel that will not operate as usual, but “like Albuquerque”. Clyde Tingley was a man of hope who saw greatness in New Mexico. Clyde will do the same.

Jim Long, Founder and CEO of Heritage Hotels & Resorts

The 20-story Clyde Hotel will offer business and leisure travelers a place of connection, comfort and engagement in the heart of downtown. The interior design will reflect a Pueblo Deco design motif with a touch of Western gritty and Eastern elegance, reflecting the grandeur and confidence of the Clyde Tingley ethos through a vibrant color palette of dark green hues, accents of copper, ivory, black, turquoise and chartreuse.

The atrium lobby will be reinvigorated to become an exciting and central gathering space, the heart of the hotel, which envelops guests in history and progress through vintage elements in modern art deco decor. It will become a place to see and be seen. The rooms will retain the design aesthetic of a reimagined New Mexico future with a comfortable and relaxing approach. The presence of Clyde and Carrie Tingley will be felt through refined touches.

In addition to 392 rooms and suites with views of the city and the Sandia Mountains, The Clyde offers a rooftop pool with hot tubs, 24-hour fitness center, over 25,000 square feet of reception space, a full-service business center, a contemporary wedding chapel, free Wi-Fi, valet parking and secure parking, and much more. The hotel also enjoys a convenient location in the heart of downtown, adjacent to the 600,000 square foot convention center.

“We are breathing new life into one of downtown Albuquerque’s most recognizable features, celebrating the state’s history and future as Clyde Tingley once did,” said Adrian Perez, Chairman of Heritage Hotels & Resorts. “In bringing this property into the portfolio, it was a natural move to draw inspiration from someone who has left such an indelible mark on the city’s history.”

Named after the year Clyde Tingley first entered New Mexico politics, The Lobby Bar, 1922 reflects metropolitan inspiration with a New Mexican twist. Guests can savor the special personality and character of the space, drawing on masculine elements of dark woods, rich leathers, bold patterns, copper hardware, and dim lighting.

Classic craft cocktails and premium wines set the tone, from business meetings to casual drinks. Juxtaposed with the understated sophistication of 1922 is Carrie’s, the ground floor restaurant named after Carrie Wooster Tingley, wife of Clyde Tingley. Light and airy, just like Carrie herself, the restaurant pays homage to the charm and liveliness of the philanthropic socialite with a prominent floral motif throughout the space. The menu will reflect popular and classic dishes of yesterday and today.

“The property has benefited from Hyatt Regency brand affiliation since opening in 1990. We are grateful for the brand quality provided by Hyatt. However, now is the time to share one of New Mexico’s most remarkable stories and introduce this property to the Heritage Hotel brand,” Long said.

Long acquired the property in 2013.

In addition to The Clyde Hotel, Heritage Hotels & Resorts owns and operates a collection of hotels across the state, including:

  1. Albuquerque Hotel in Old Town
  2. Hotel Chaco
  3. Hotel Saint Francois
  4. Eldorado Hotel & Spa
  5. Hotel Chimayo Santa Fe
  6. Hostel and Spa in Loretto
  7. Hotel Encanto de Las Cruces
  8. Monte Sagrado
  9. Marquesa Palace

Berkshire Hathaway buys insurer Alleghany Corporation


Berkshire Hathaway Inc. (BRK.A, BRK.B) announced on March 21, 2022 that it is acquiring insurance company Alleghany Corporation (Y) for $11.6 billion, paying $848.02 in cash per action. This represents premiums of 29% to Alleghany’s average price over the past 30 days and 16% to its 52-week closing high. The price paid by Berkshire is also 26% higher than Alleghany’s book value as of December 31, 2021.

Berkshire Hathaway Chairman and CEO Warren Buffett said in a press release, “Berkshire will be the perfect permanent home for Alleghany, a business I have watched closely for 60 years. Throughout 85 years, the Kirby family has created a business that has many similarities. at Berkshire Hathaway. I’m especially excited to be working again with my long-time friend, [Alleghany CEO] Joe Brandon.”

Key points to remember

  • Berkshire Hathaway (BRK.A, BRK.B) plans to acquire insurer Alleghany Corporation (Y).
  • The deal will cost $11.6 billion and is priced at premiums to Alleghany’s recent share price and book value.
  • The deal is expected to close in the fourth quarter of 2022, subject to Alleghany shareholder and regulator approval.
  • Alleghany is also in a shopping period where she can look for a better deal.
  • Alleghany reported net income of $1.035 billion in 2021.
  • In addition to insurance, Alleghany, like Berkshire, has stakes in various unrelated businesses.

Closing of the transaction

The deal is expected to close in the fourth quarter of 2022. Although it has been unanimously approved by the boards of directors of both companies, it is subject to approval by Alleghany shareholders and various regulatory bodies. regulations. Additionally, Alleghany now has a 25-day period to seek a superior offer from another potential buyer.

Shares of Alleghany rose about 25% in morning trading on March 21, 2022. They ranged close to Berkshire’s proposed purchase price.

About Alleghany Corporation

Alleghany’s core business is reinsurance and property and casualty insurance. Alleghany’s P&C subsidiaries include: Transatlantic Holdings, Inc. (TransRe), a leading global reinsurer; RSUI Group, Inc., which underwrites wholesale specialty insurance coverage; and CapSpecialty, Inc., an underwriter of specialty property and casualty insurance coverage.

Alleghany’s subsidiary, Alleghany Capital Corporation, owns and supports a diversified portfolio of eight non-financial companies. Its investments are classified as industrial enterprises or non-industrial enterprises.

Industrial companies cover industries that include: machine tools; trailers and custom truck bodies; structural steel fabrication; precast concrete; products and services for the funeral and cemetery industries; and injection molded and thermoformed parts for various end markets.

Non-industrial activities include: design, engineering and services associated with the biopharmaceutical and life sciences markets; project management services for data center, technology and other industry customers; toys and musical instruments; and hotel management and development.

Strategic fit for Berkshire

The Alleghany acquisition will strengthen Berkshire’s position in the insurance industry, which Buffett cited in his 2021 annual letter as one of his company’s “big four” that deliver most of its value . He said: “The insurance business is made to order for Berkshire. The product will never be obsolete and sales volume will generally increase with economic growth and inflation. Additionally, integrity and capital will be always important. Our company can and will behave well.”

For the year 2021, Berkshire’s insurance business generated $5.5 billion in net profit after tax. This represented 21.0% of its total after-tax net income of $26.1 billion from all of its operating subsidiaries (i.e., excluding gains or losses on its investment portfolio ).

In 2021, Alleghany reported after-tax net profit attributable to shareholders of $1.035 billion. Adjusted net income was $619 million. Adjusted net income excludes, on an after-tax basis: the change in fair value of equity securities; net realized capital gains; changes to the allowance for credit losses on available-for-sale securities; and amortization of intangible assets.

For Alleghany Capital, total profit before tax in 2021 was $291.7 million and adjusted profit before tax was $333.2 million.

Barrows Hotel Enterprises is looking for hotels in difficulty


Barrows, the hotel investment and advisory services provider for hotels in the Middle East and Africa, is looking for distressed hotels

DUBAI, DUBAI, UNITED ARAB EMIRATES, March 20, 2022 /EINPresswire.com/ — Barrows, the provider of hotel investment and advisory services for hotels in the Middle East and Africa, is looking for distressed hotels in West Africa. West to buy and transform into a successful hotel brand.

Barrows focuses on hospitality businesses with an immediate need for cash flow and efficient management. The aim is to buy 50 struggling hotels with a total of 7,500 rooms and consolidate them as Barrows Hospitality and Leisure Group.

The effects of the global pandemic have left many hotel entrepreneurs at a loss. The hotels are abandoned and the owners or operators are unable to revive the hotel after the long closure. We are breathing new life into the hotel by carrying out sustainable renovations and bringing in new management. Barrows finances acquisitions through long-term facilities with institutional investors and investment banks.

Every week we are approached by investment banks wanting to fund unique assets. Hotels are clearly one of them. We are specifically looking for airport hotels, beach resorts and business hotels. We add value to assets and increase cash flow and earnings. We offer investors a solid guaranteed return and their capital is also guaranteed. A perfect solution for all parties, according to President Erwin Jager of Barrows.

Barrows Hotel Enterprises globally manages more than 10,000 hotel rooms in more than 10 countries. The company started in 2008 as a real estate investor in the Dubai residential market. Since 2012, Barrows has changed its strategy and the company is fully focused on the growing hospitality industry in the Middle East. Since 2020, Barrows has been active throughout the MENA region, including West Africa.

Erwin Jäger
Barrows Hotel Businesses
+971 508454500
write to us here
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Seagate Unveils Custom Home in Talis Park


Seagate Development Group has teamed up with its interior design firm, Theory Design, to pull out all the stops for its next custom home in the Isola Bella enclave of Talis Park. Scheduled to debut in May, this private residence will sit on a cul-de-sac with stunning views of a beautiful lake, giving a family of five plenty of space to create their dream home and Seagate plenty of opportunities to push the limits. a one-of-a-kind space that will provide a stellar experience for all who enter.

This Zen-style modern home will look grand and sophisticated from the start, easing homeowners and guests into a redefined dimension of coastal tranquility. It will start with a dark gray and black roof, white facade with stone veneer, accent siding, black framed windows, black shutters, dark oak finish garage doors and iron front doors. black that will reveal an impressive square of more than 6,200 feet of living space.

“There is so much that can be done with a home like this, and we are very fortunate to work with clients who have a lifestyle vision that we can use as the basis for full customization,” said said James Nulf, Jr., chief operating officer and partner at Seagate Development Group.

Once in the foyer with an open staircase, owners and guests will admire a two-story ceiling and hardwood floor that spills into the great room, debuting a media wall and an exquisite fireplace. Flanked by the office as well as the kitchen and dining area, the great room will provide plenty of comfortable seating to admire the lake view beyond the sun deck that spans nearly the entire first floor of the home. The kitchen will be custom designed for entertaining and will feature the finest Gaggenau appliances. The gourmet space will include an island, two dishwashers, 24-inch refrigerator drawers, a 48-inch induction cooktop, double wall ovens and a coffee bar. This will convert to a pantry/catering kitchen, which will be equipped with a 30 inch refrigerator, 30 inch freezer, as well as a bar with a 24 inch high wine cooler and a coffee maker. ice cubes.

There will be retreat spaces on the first floor – including the guest suite and bathroom as well as the master suite and bathroom – on both sides of the custom home. The master suite will feature a sitting area and direct access to a main veranda/deck, surrounded by a louvered wall and offering plenty of privacy to enjoy the tranquility of the lake. The adjoining master bathroom will feature dual sinks, a soaking tub and a walk-in shower – all within a walk-in closet to make owners feel like hotel guests in a presidential suite. This living level will also accommodate a laundry room and a water bath.

The ultimate attraction – the outdoor living space – will feature an outdoor kitchen and dining area with some of the most luxurious definitions of an indoor-outdoor lifestyle. They will include a 48-inch grill, 24-inch refrigerator drawers, a see-through gas fireplace, a media wall with another gas fireplace – all followed by a custom pool with a water wall and deck, as well as an elevated spa.

Owners can then take the elevator or stairs to the second floor of the custom home. The staircase will lead up to a games room/flex space, which will include comfortable seating, a pool table and beverage center with ample storage space as well as a sink surrounded by a dishwasher as well as drawers refrigerator and an ice maker. This intimate entertaining space, with a child’s bedroom and bath, walk-in closet and second powder bath, will provide direct access to a covered terrace for high-level lakeside living. The rest of the second floor will accommodate two children’s bedrooms, each with walk-in closets and baths, as well as a second laundry room.

“This house will not only be something to live in, but it will tell a story of the people who live there, what they love and what they love most about the incredible neighborhood of Isola Bella,” Nulf said. . “We look forward to celebrating the milestones of home construction and, of course, the masterful outcome with them.”

This custom home is made possible in part through an architectural design by RG Designs.

In addition to custom and model homes at Talis Park, Seagate builds custom homes at Esplanade Lake Club and Windward Isle, model homes at Hill Tide Estates, and estate homes at Quail West.

About the Seagate Development Group

Seagate Development Group is a leading full-service development company specializing in a design-build process through new construction, custom renovations, interior design, management and leasing services.

We are currently building custom residences for end users at Esplanade Lake Club, Quail West, Talis Park, Hill Tide Estates and other luxury residential communities in Southwest Florida. In addition to five residences under construction in Quail West, Seagate has developed, built and sold 28 custom residences in Windward Isle. Our team also continues to lead renovation projects in and around the region.

Seagate’s premier design-build projects include NeoGenomics’ 150,000 square foot global headquarters and Scotlynn USA Division Inc.’s 60,000 square foot North American headquarters, as well as managing more than 1 .5 million square feet of retail space.

Seagate Development Group’s corporate headquarters are located at 9921 Interstate Commerce Drive in Fort Myers. For more information, visit SeagateDevelopmentGroup.com.

Newport Beach-based Twenty Four Seven Hotels Appoints Amanda Hawkins-Vogel as Executive Vice President of Operations

Amanda HawkinsVogel

Twenty Four Seven Hotels, a leading Southern California-based hotel management company headquartered in Newport Beach, announced that Amanda Hawkins-Vogel, a 30-year hospitality veteran, has joined the company as the new Executive Vice President of Operations for their expanding portfolio. hotel properties.

“We are delighted to have Amanda join our team at this pivotal time of growth for Twenty Four Seven Hotels,” said CEO David Wani. “Amanda’s expertise in creating and executing a strategic vision, implementing innovative operational strategies and her dynamic leadership add a tremendous amount of talent to the company.”

In his new role, Hawkins-Vogel will leverage his operational acumen and proven track record of profit maximization to strategically direct all operations in the Twenty Four Seven Hotels portfolio to exceed investment objectives.

In addition to overseeing the operations team, his position will lead new hotel openings and day-to-day portfolio operations with a focus on increasing efficiency as well as improving the guest experience.

“As we emerge from these most difficult times, I have such optimism for the future of hospitality,” says Hawkins-Vogel. “Twenty Four Seven Hotels has an incredible family of brands and continues to create inspiring experiences not only for our guests, but also for our associates and in doing so, ensuring maximum return for the property. I am thrilled to join the business.

Most recently, Hawkins-Vogel was Senior Vice President of Operations for Crescent Hotels & Resorts and previously Vice President of Operations for Sage Hospitality Group. She has also held various corporate and hotel management positions internationally in several major chains and luxury brands.

Having spent his entire career in the hospitality industry, Hawkins-Vogel brings a unique perspective to the role with experience in hotel management positions in Asia, Australia and the United States.

Founded in 2004, Twenty Four Seven Hotels continues to build its presence as a sought-after hotel management company and development partner. The company plans to continue its expansion in the western United States with six new openings planned for 2022.

A dynamic and entrepreneurial hotel company, Twenty Four Seven Hotels offers highly specialized services in hotel management, investment and development. After more than a decade of focusing on the upscale brand segment, Twenty Four Seven Hotels has firmly established itself in the emerging new lifestyle brand segment by launching Marriott’s first MOXY hotel to open in the States. -United.

Focused in the Western United States, Twenty Four Seven Hotels continues to invest in high caliber hospitality talent to support its growing portfolio of hotels in partnership with premium hotel brands such as Marriott, Hilton, Hyatt and IHG. For more information on Twenty Four Seven Hotels, visit www.247hotels.com.

Hillsong board blames anti-anxiety drugs and alcohol for landing Brian Houston in woman’s hotel room


(RNS) – The board of directors of Hillsong, the global megachurch and music empire co-founded by Australian pastor Brian Houston, released a statement Friday, March 18 addressing two complaints about Houston, including an allegation that the married pastor had spent time alone in a hotel room with a woman in 2019.

In the statement, which came as the story broke in the Australian press, said Hillsong’s board had “dealt with two complaints made against Pastor Brian in the last 10 years”, and said that each had been investigated by a member of the board of directors, or “a body appointed by the global board”, and treated confidentially.

The other complaint involved an accusation that Houston flirted with a staff member over text a decade ago.

Prior to the release of the statement, Hillsong reportedly held a video meeting with 800 Hillsong staff members around the world in which acting senior pastor Phil Dooley, who leads the church while Houston is on leave due to ongoing legal issues, discussed complaints for the first time with the church as a whole. Dooley explained the texts, according to ABC News in Australia, as being to the effect of “‘If I was with you I’d like to kiss and hug you’, words of that nature.”

The second incident, as reportedly detailed at the staff meeting, took place during Hillsong’s annual conference at Qudos Bank Arena in Homebush, New South Wales in 2019. According to ABC, Dooley said that Houston had been “drinking with a band.”

“Later that evening, Pastor Brian attempted to enter her room but did not have her room key and ended up knocking on the door to the woman’s room,” Dooley reportedly said. “She opened the door and he walked into her room.”

“The truth is, we don’t know what happened next,” ABC Dooley reported, telling staff. “The woman didn’t say there was any sexual activity. Brian said there was no sexual activity, but he was in the room for 40 minutes.

When asked for comment, Hillsong highlighted the council’s public statement.

The Hillsong board statement said Houston, 67, became “disoriented” after taking more than the prescribed dose of an anti-anxiety prescription, mixed with alcohol. “This led to him knocking on the door of a hotel room that was not his own, entering that room and spending time with the occupant,” the statement read.

The council’s statement said Houston was also under the influence of sleeping pills – “on which he had developed an addiction” – at the time he sent the inappropriate texts. The text messages ultimately led to the staff member resigning, the statement said.

At the staff meeting, Dooley allegedly said the staff member then complained to Hillsong’s managing director, George Aghajanian. After resigning, the staffer was unable to find employment immediately and, Dooley said, Houston personally paid “a few months’ salary” as compensation.

The board statement said Houston apologized to the staffer. “We also worked closely with Pastor Brian to ensure he received professional help to eliminate his addiction to this medication, and this was successfully achieved,” the statement read.

After the hotel room incident, the board said there was an investigation “by the Integrity Unit” and that, “although not all parts of the complaint could be supported, significant elements of the complaint stood and the conduct was of serious concern.”

The council’s statement also said they had agreed to return the money the woman had donated to the church, “to provide a solution in the spirit of love and care”, and to ” comply with his request for confidentiality”. The statement said Houston returned the money to the church.

At the time, Houston agreed to step down from leadership for a period of time and “take specific actions,” but ultimately, according to the statement, he failed to take all agreed-upon actions, “which led to council to take further action”. end of 2021.”

The statement did not say whether Houston would return to his position at the church.

The incidents are the latest controversy to engulf Hillsong, a Pentecostal powerhouse founded by Houston with his wife, Bobbie, in 1983. The church, which draws around 150,000 people to services in 30 locations, has also produced some of the most popular worship songs. most popular used in evangelical churches around the world, including “Oceans”, “What a Beautiful Name” and “Shout to the Lord”.

In January, Houston announced he was taking time off from pastoral duties in 2022 to prepare for his trial in Australia for failing to report sexual abuse.

RELATED: Faced with Lawsuit, Brian Houston Steps Down as Hillsong Global Senior Pastor

“The result is that the Board of Hillsong Global believes it is in my interest and that of the church for this to happen, so I have agreed to step down from all ministry responsibilities until the end of the year,” Houston said Jan. 30. video ad.

Houston was charged in August 2021 with covering up another person’s serious criminal act. Police say her late father, Frank Houston, also a preacher, indecently assaulted a young man in 1970. Court documents allege Houston knew of her father’s abuse as early as 1999 and, “without a reasonable excuse”, did not not disclose this information to the police.

Houston has long denied covering up her father’s abuse.

“I think I’m a pretty tolerant person, but one thing I’ve really never had tolerance for is sexual abuse, and especially child abuse,” Houston said in a 2005 interview with the Australian Broadcasting Corporation. “So I don’t think you could have kicked me in the gut with a bigger punch, in some ways.”

According to Australian news sources, Houston’s trial will be held in late 2022.

Sydney-based Hillsong world church founder Brian Houston leaves the hearings of the Royal Commission into Institutional Responses to Child Sexual Abuse in Sydney, October 7, 2014. (Mick Tsikas/AAP Image via AP)

RELATED: Another Hillsong East Coast pastor quits, this time for revealing Instagram selfies

More recent concerns have arisen over Houston and Hillsong’s handling of allegations of abuse within the church and the conduct of its pastors, some of whom are celebrities in their own right.

Carl Lentz, former senior pastor of Hillsong NYC, was fired in November 2020 for “leadership issues and breach of trust, as well as a recent revelation of moral failings.” Lentz later admitted to having an extramarital affair. Shortly after, Ranin Karim, a jewelry designer from Brooklyn, opened up about her relationship with Lentz on “Good Morning America.” The following month, comments by Brian Houston, in which he called Lentz “narcissistic”, suggested that the affair was not Lentz’s only transgression.

Six months later, a former Hillsong staff member claimed to have been the victim of “bullying, abuse of power and sexual abuse” during the seven years she worked as a nanny at Lentz’s home. Lentz denied the allegations.

Reed and Jess Bogard, senior pastors at the Dallas site, also resigned abruptly in 2020, causing the Dallas church to close for the foreseeable future. The couple had served in New York with Lentz and “failed to live up to the covenants and standards of the Hillsong Church”, church leaders later said.

In April 2021, Darnell Barrett, pastor of the Montclair, New Jersey, Hillsong campus, resigned after sharing revealing photos of himself on Instagram Stories to a group of friends that included a woman who had once volunteered for him at the church in New Jersey.

Anna Crenshaw, an American student who attended Hillsong College in Sydney, told RNS earlier this year that she was touched inappropriately by Hillsong staff member Jason Mays, the son of the head of human resources. of the church, at a party in early 2016. Crenshaw did not tell Hillsong management about the incident for two years and told RNS in May that she believed that there was “a lack of institutional accountability” and a cultural tendency at Hillsong “to value those who are ‘higher up’ or more connected”.

Crenshaw said that while Hillsong executives took his accusations seriously, they were slow to act, and that Houston initially seemed to despise Mays’ behavior, saying Mays was “just young, drunk, stupid, and in a bad place.” Mays pleaded guilty to indecent assault in 2020 and received two years probation and mandatory counseling.

RELATED: In leaked appeal, Hillsong founder Brian Houston details ‘narcissistic’ dismissal of Carl Lentz

Mountain Lake Lodge Appointments Heidi Stone President and CEO


Heidi Stone is a talented hotelier whose proven leadership and commitment is reflected through her team,” said Chris McKlarneyAdministrator for Giles County, VA. “Collectively, they have made Mountain Lake Lodge into a premier Virginia destination, set for continued growth and translating to even greater opportunities throughout our community.”

Stone brings 35-plus years of hospitality experience to her new role. She and her team have transformed the historic property from near-ruin a decade ago into a thriving, highly successful lodging destination that enjoys soaring occupancy, revenues and group business, along with national recognition that celebrates its dirty dancing cult status.

During her extensive career, Stone has served as Director of Sales & Marketing for the independent four-star High Peaks Resort in Lake Placid, NY and Berkeley Hotel in Richmond, VA, and has worked with such brands as Doubletree, Disney World, Hilton, Omni Resorts and Peabody Hotels. Originally from upstate new Yorkshe earned her degree in hotel and restaurant management at SUNY.

Stone’s first job at age 16 was at the front desk of a nearby hotel, whose general manager became her mentor and instilled in her enough inspiration for an entire career. Stone believed then and now that anything is possible – her advice for young people starting out in the hotel industry is to seek out a leader to mentor them. Now Stone leads with a culture that inspires employees, gives them opportunities to grow, and promotes from within.

“I was fortunate to get the mentoring and training I needed, and I want to do the same for those coming up behind me,” said Stone, who strives to grow associates “on purpose,” provide training to be their best and become long -term players. “Mountain Lake has experienced tremendous growth from within, tenure and loyalty,” she added, attributing much of the resort’s success to her management team.

Executive promotions include: Lyndsi Hale to Vice President of Sales; Jeremiah McKendree to Vice President of Recreation & Retail; AJ Stephens to Vice President of Food & Beverage; Marsha Stevers to Vice President of Finance, and Bill Walker to Vice President of Facilities.

Located amid a 2,600-acre nature preserve and bird sanctuary in Virginia’s Blue Ridge Mountains, Mountain Lake Lodge – known as Kellerman’s Mountain House in the classic movie – is still the ideal place “to have the time of your life” as it mixes modern amenities with outdoor activities, traditional family fun and nostalgia. For reservations, visit www.mtnlalodge.com.

SOURCE Mountain Lake Lodge

Could a new hotel in downtown Raleigh attract bigger events?


RALEIGH, NC (WNCN) – The City of Raleigh is relaunching plans to bring new development to downtown.

Before the pandemic, city staff were working with consulting firm JLL to develop a plan to bring a new hotel and mixed-use property to two downtown lots. The city put out a request for interest to see what kind of interest there were from hoteliers to develop on the site. When the pandemic hit, this process was reversed. The city council decided this week to relaunch those talks for new developments.

The plan

The city is looking to develop on two adjacent lands it already owns. Both are currently surface parking lots located across from the Duke Energy Center for the Performing Arts. To the northwest of the grounds is the convention center. The hope is to develop the lot closest to the convention center into a 500-room full-service hotel.

The other lot, located northwest of Shaw University, was originally intended to be an office/mixed-use development. This week, however, Mayor Mary-Ann Baldwin suggested the site be used for residential and commercial purposes.

“Bringing more people to this area will create more permanent residents, create a better sense of security, but also bring customers on a regular basis to the businesses that locate there,” Baldwin said.

Raleigh has upgraded to host big events

Click on the image to enlarge.

The hotel’s goal is to generate more than five million additional visitors per year by 2028. Research by city staff and a consultant found that the city lost approximately $102 million in impact economy of event planners who choose to go to other cities for their big events. due to Raleigh hotel packages.

While comparable cities have an average of 2,465 hotel rooms within walking distance of their convention centers, Raleigh has 929. Pittsburg has slightly more at 1,226, but Austin and Nashville have over 4,000 rooms within walking distance. less than 400 meters from their convention centers.

The city’s research revealed that the lack of hotel rooms in the city was the main reason for the loss of business during conventions.

Council member Jonathan Melton called the lack of hotel rooms an embarrassment to the city.

“I say it’s embarrassing, because how many empty surface parking lots do we have around this convention center?” I mean, there’s a ton of them on all sides, including the two we own. So hopefully we can make progress on that,” Melton said.

The city originally set aside $30 million for construction costs, but with the cost of supplies rising, that’s a figure it plans to revisit. City staff aim to select a development by the third quarter of 2023.

The Downtown Raleigh Convention Center is also considering possible expansion. City staff expect this planning will also impact hoteliers’ interest in the property.

The ‘Final Rose’ cocktail arrives at the Rose Hotel


Calling all Bachelor fans! The Rose Hotel Chicago O’Harelocated at 5200 Pearl St. in Rosemont, and their contemporary bar and restaurant on the first floor Spine Restaurant and Loungeare hosting a The ‘Final Rose’ cocktail party on March 25 at 4:30 p.m. This is your once-in-a-lifetime chance to experience the beloved reality series in person!

This event is for guests prior to The Bachelor Live On-Stage event later in the evening at the Rosemont Theater, to which they are offering a free shuttle for those attending the party. Guests who come to the pre-party event will be able to meet The Bachelorette alum clay port and enjoy themed drinks and appetizers.

  • Image Credit: Thorn Restaurantt & Lounge

    Special cocktails include:
    The last rose of the evening – Rose Svedka, strawberry gin, Saint Germain, fresh lemon, simple syrup, molded rose ice cube

  • Most Dramatic Mule Ever – House Infused Lavender Lemongrass Vodka, Fresh Lime, Simple Syrup, Ginger Beer
  • Not here to make friends – Kettle One Vodka, Grand Marnier, X-Rated Liquor
  • Will you accept this rosé? – Band of Rosé Roses
last pink food tray
Image Credit: Thorn Restaurant & Lounge

Appetizers include:

  • Can I Walk You Out Wings – Homemade battered wings, choice of creamy ginger, buffalo or barbecue miso. Served with ranch or blue cheese
  • Can I Steal You for a Sec Deli – Shawarma Chicken Breast, Hummus, Marinated Feta, Mixed Olives, Pickled Cabbage, Warm Naan Bread
  • One on One Bao Buns – Smoked Chilli Pork Belly, Miso Togarashi, Pickled Cabbage, Micro Cilantro, Sesame OR Buttermilk Fried Chicken, Pickle, Sriracha Maple Cream
  • Fancy sweet macaroons

Registration is free for the ‘Final Rose’ cocktail. For more information, please visit the Thorn website by clicking here.

About Rose Hotel & Thorn Restaurant

The Rose Hotel is an energetic, forward-thinking boutique hotel that rises five stories high and offers 165 stylish guest rooms and suites with visually stimulating artwork creating a stylish and innovative ambience. Located inside the hotel, the Thorn Restaurant & Lounge is a modern American restaurant open for breakfast, lunch, dinner and late-night cocktails, with breakfast being served until 3:00 p.m. everyday. The living room has cozy and comfortable sitting areas with television, or opt for a more formal dining experience in the dining room. Private dinners are also available for groups of up to 150 people.

New Zealand to reopen to Australians and visa-exempt tourists sooner than expected


New Zealand is expected to welcome fully vaccinated travelers from Australia and visa-free countries earlier than expected under a revised reopening schedule announced by Prime Minister Jacinda Ardern on Wednesday.

From 11:59 p.m. on April 12, fully vaccinated Australian citizens and permanent residents can enter New Zealand without having to undertake controlled isolation and less than a month later, from 11:59 p.m. on May 1, visitors from visa-exempt countries such as the UK, USA, Japan, Germany, Korea and Singapore, and those from other countries with a valid visitor’s visa will be welcome.

The initial schedule indicated that these travelers would be welcomed “by July”, but no specific date was given. The reopening announcement comes as the first working holidaymakers arrived in New Zealand earlier this week. The return of visitors from countries not subject to the visa waiver, which is currently scheduled for October, is under review.

A new tourism marketing campaign is being launched this week in Australia to boost demand for travel to New Zealand.

“Apart from three months of quarantine-free travel in 2021 where around 160,000 Australians came here, we missed our Australian visitors,” said Tourism Minister Stuart Nash.

“We can’t wait to meet our friends. Bringing the date forward will accelerate our economic recovery. With borders reopening, TNZ’s business is focused on converting holiday dreams into actual bookings.

The reopening has been widely welcomed by businesses in the hospitality and tourism sector. Here’s what leaders in Australia and New Zealand had to say about the news:

Matt Tripolone, Managing Director of IHG Hotels & Resorts – Australasia and Pacific:

“I couldn’t be happier to see New Zealand’s borders open to Australians in April, this is great news for the tourism and accommodation industry as New Zealand welcomes to new its largest incoming market.

“Our hotel teams are delighted to be opening their doors to international travelers after such a difficult time, and we have some great new hotels ready to open imminently. In fact, the timing is absolutely perfect, with the voco Auckland City Center and the Holiday Inn Express Auckland City Center about to open, and our brand new Holiday Inn Queenstown Remarkables Park ready to welcome guests just as the ski season dawns.

“This is very good news indeed, and there will be plenty of happy holidaymakers and business travelers making plans today.”

Hilton Regional Vice President and Head of Australasia, Asia-Pacific Paul Hutton:

“We at Hilton are delighted with today’s announcement of the start of quarantine travel to New Zealand for vaccinated Australians. We believe that the pent-up demand for travel to New Zealand from Australia is here, and we will see significant increases in our business after opening on April 12th.

“Australia is the primary source market for our seven New Zealand commercial hotels spanning both the North and South Islands. As part of one of the first steps in the country’s plan to reopen to tourists, we look forward to welcoming Australians back to our diverse portfolio in New Zealand after two extremely difficult years.

“While we have seen plenty of domestic travel throughout this period, we are optimistic that the return of Australian business and leisure travelers will serve as a lifeline for our hotels until the country fully reopens to international travel.

“We are also extremely pleased that this reopening serves to re-energize and invigorate our New Zealand team members who have remained so positive and resilient despite the challenges thrown at them over the past two years.

“From the pristine shores of Lake Wakatipu in Queenstown and our Hilton Hotels & Resorts and DoubleTree by Hilton hotels, to the charming Chateau on the Park, the DoubleTree by Hilton hotel in Christchurch and the iconic Hilton Auckland located on Princes Wharf in the most port locations you can find in the city, our collection of properties across New Zealand reflect the destinations, landscapes and people that make the country beautiful.

“And on March 26, we will open our new New Zealand hotel, DoubleTree by Hilton Karaka, located 25 minutes south of Auckland, a further sign of our commitment to the country, as well as the trust that our partners and customers have in our brand, despite the uncertainty of recent times.

Accor Pacific CEO Sarah Derry:

“It’s great news that New Zealand’s borders are starting to reopen, our teams are incredibly excited and we can’t wait to welcome guests back to enjoy one of the most beautiful countries in the world.”

Director of Hotel and Resort Event Hospitality, Norman Arundel:

“This is very good news and we are delighted to see the borders starting to open up.

“We have had an open borders strategy and marketing plan ready for several months, but together with the rest of the industry we will first need to understand the practicalities of the testing regime on both sides of the Tasman.

“There is no doubt that there is pent-up demand and we are well positioned to ensure that our properties will be at the forefront of booking activity once free and easy travel is enabled.”

Strategic Director of Aotearoa Hotel Council, James Doolan:

“Hotel Council Aotearoa is pleased that the government has brought forward the reopening dates for the return of international tourists to New Zealand. It is unfortunate that visa processing capacity appears to be delaying a full reopening, but we will take what we can get.

“Before the borders closed two years ago, 55% of all overnight accommodation revenue came from international travellers. Domestic demand alone was never enough to replace spendthrift international tourists.

“New Zealanders notice the impact of missing international travelers when their favorite restaurant closes or when they see closed shops in tourist destinations such as Auckland’s CBD, Rotorua, the West Coast and Queenstown. Many excellent tourism businesses have not survived two years without their most valuable customers.

“This announcement could have been made six weeks ago when government modellers began predicting tens of thousands of daily cases.

“The Government must now ensure that it does not maintain pre-departure testing requirements for longer than strictly necessary, as cost and inconvenience will be a barrier for many leisure travellers. The UK removed all travel restrictions overnight and competing New Zealand destinations are following a similar path.

“Operationally, there are a number of challenges ahead of us. We need to upgrade to Omicron Orange as soon as possible because Red tier removes demand. Unless vaccine passes are scrapped entirely, it should be much easier for tourists to get them quickly upon arrival. Industry has been concerned for some time about government visa processing capacity and turnaround times. It requires attention.

“Finally, it is no longer time to reopen the maritime border. Cruise ships could have safely returned to New Zealand months ago.

“The hospitality sector faces an almost impossible task of replenishing teams after the loss of 54% of workers in the overnight accommodation sector in the first twelve months after the borders were closed. The Aotearoa Hotel Council has been warning the government of impending labor shortages in tourism since December 2020, but little is being done. This will slow recovery and negatively affect service standards.

New Zealand Hospitality:

“Opening before winter will be a game-changer for so many businesses in the hardest-hit tourist regions, such as southern ski resorts.

“Basically they will have time to prepare for the Australian school holidays, although staff may be an issue for some.

“Visitors from Australia typically make up 40% of the total number of visitors to New Zealand. As Tourism Minister Stuart Nash said: “We missed you.

“We need the border to be fully open to everyone as soon as possible, we need to get out of the red light setting so we can open more venues and resume concerts, and we need to get rid of vaccine passes.

“We believe [Government] should remove them by May 1 at the latest to coincide with the opening of the border to the rest of the world.

Lisa Hopkins, Managing Director of Aotearoa Business Events Industry (BEIA):

“This is the message our international customers needed to hear. We anticipate that between 50 and 60 trade events with international attendees will now be able to take place with confidence this year, bringing back vital export revenue and cash flow to the sector.

“As we see, the mahi (work) is not finished. There are a few critical issues, vital to our sector, that still need to be resolved.

“The first is the need for the government to indicate when we can expect the Covid protection framework to change from red to green. We understand this cannot be happening right now in the middle of Omicron’s peak, but we are keen to ensure this is at the forefront of government thinking.

“The second is the process of entry of participants and visitors into the country. This needs to be refined, as currently it is heavy and not suitable for use.

Air New Zealand CEO Greg Foran:

“It’s no secret that the past two years have been extremely turbulent for people. There is a real buzz today. New Zealand holds a special place in the hearts of many people, whether Kiwis or visitors, landing on New Zealand soil will be a moment to remember.

“It has also been incredibly difficult for our tour operators across the country. Today’s announcement will help them get back to what they do best: welcoming international visitors to Aotearoa.

“Flights across Tasmania have been particularly popular, particularly over the Easter period when we have added over 90 flights to meet demand over this period.

“On our long-haul network, we see a particular interest in travel from North America around the July holiday period. It’s a sign that tourists still have New Zealand at the top of their to-do list.

Ann-Marie Johnson, Tourism Industry Communications Manager at Aotearoa:

“After approximately 730 days of pain in the two years since our international borders were closed, tourism operators finally have confirmation that they can resume operations.

“Tourism was the first industry to be hit by the pandemic and will be the last to recover. Tourism operators large and small have made enormous sacrifices, but

can now focus on rebuilding their businesses.

“We hope today’s announcement will give some Australian families time to book their holiday travel. But in the longer term, it will certainly be a huge boost for our ski season.

Hozpitality is partnering with “Out of the Box Co” to launch operations in Australia with their website hozpitality.com.au.


Franchised operations will be led by Sam Joshi situated at melbourne for Hozpitality’s expansion into the Australian market.

DUBAIWATER, March 15, 2022 /PRNewswire/ — As part of the expansion plan, franchise partners have been announced for Hozpitality Group in Australia. Raj Bhatt, CEO of Hozpitality.com, said: “Out of the Box cosituated at melbourneexecuted by Sam Joshi will be our partners for the Australian market and all business will be handled by them”. We are working with other partners and will be making announcements in the UK soon, Pakistan, ChinaHongkong, United States, Europe and other countries as well soon. In the meantime, a list of our existing partners and consultants can be found at https://www.hozpitality.com/affiliates, Raj added.

Sam Joshi has over 20 years of experience in the food and hospitality industry, backed by a bachelor’s and master’s degree in hospitality from Griffith University, Australia. It is efficiently managed and set up processing kitchens and food and beverage outlets in Australia. He has successfully managed an international brand like ITC Sheraton Hotels and Group and currently runs a hotel management consultancy and recruitment firm based in melbourne.

Sam is the true reflection and synchronizer of “Out of The Box Cowho is responsible for the impeccable management and administration of all aspects of the hotel business.

Sam looks at the practical side of each role, puts it down on paper and provides a complete package to home business owners building their confidence by taking care of their legalities, creating business plans, financial security , recruiting and training staff and finally making the operation of each project flawless and successful profitable.

Raj said: “We are delighted to have Sam on board to grow in Australia. Australia has always been a fascinating, high-return market for us and the hospitality industry. The island has proven to be sustainable tourism even during the worst days of the pandemic. We are optimistic that with the increase in the rate of inoculation and the opening of markets around the world, Australia will soon regain the title of best place to be. Australia recruiting both expats and local hospitality professionals“. While Hozpitality.com has a strong database of international candidates, with the new expansion we are looking to attract native Australia for the local and international hospitality industry,” added Raj Bhatt, CEO of Hozpitality Group.

Excited by the announcement, Vandana, MD, Hozpitality Group said, “Franchiseeing is the way to go for our business, few companies have ever tried this, but we are happy to be the torchbearers and we are positive about this decision”. It will also help us expand into new markets faster with partners who already have a strong presence in those countries and help us fuel rapid growth, she added.

“Hozpitality Franchisee Model is developed for businesses and professionals where they can become a franchisee for a particular country and run the Hozpitality.com website in that country as their own business,” explained Raj. Since the website displays data based on the member’s location, the data always remains relevant to the user Our goal is to sign franchisees for every country in the world and expand our offerings globally , added Raj.

For any enquiries, Hozpitality Australia can be contacted on [email protected]

The website in Australia can be reached at https://www.hozpitality.com.au/

About Hozpitality Group:-

The platform at www.hozpitality.com provides a community network and marketplace of Hotel companies, professionals, institutes, students and suppliers around the world. Hozpitality.com is a multilingual platform and is available in 7 languages ​​including Arabic, Chinese, Russian, French, German, Spanish and other languages ​​will be added soon. The site is also available on all Mobile app.

Hozpitality is an online platform for professionals in hotels, restaurants, airlines, travel agencies, clubs, cruise lines, cinemas, spas, schools, suppliers and retailers. Hozpitality offers branding options, a community network for employers and job seekers, a hospitality provider directory, the latest hospitality news, hotel news, moves and appointments and hospitality ads Hospitality industry recruitment, professional resume design, hospitality courses etc. We provide an effective platform where all hospitality professionals can come together, network and benefit.

Hozpitality.com offers a selection of the best hotel management institutes, schools and universities and courses in hotel management. Hospitality students can search and apply for hospitality management courses and join school alumni and network with colleagues. Hozpitality also offers a marketplace for hotel suppliers where hotel products, services, deals and offers can be listed and sold to millions of global hospitality professionals.

Hozpitality is for more than 1.2 million professionals through its 2 group websites, www.hozpitality.com and www.hozpitalityplus.com with registered members and more social media 186 countries.

The site dedicated to the Media and News reception Hozpitalityplus.com, publishes and shares the latest hospitality news, announcements, hotel openings, promotions, events, hospitality moves and appointments and hospitality announcements, reviews, blogs , etc

Hospitality advice is a Global Executive Search consultancy based on Toronto, Canada. Our success lies in building a long-term relationship and delivering fast, effective results for a “a lot less expensive”. We are experts in finding the best possible executive and leadership candidates for internships in all types of hospitality organizations around the world. Through our unparalleled database, communication and networking, across the globe, we provide our clients with the most qualified candidates.

“Hozpitality Buzz – The Scoop” is a television show based on the hospitality industry in dubai and the United Arab Emirates, is in English and broadcast on a leading television channel in Middle East & North Africa reaching approx. 10 to 12 million viewers. To find out more about the TV show, please tune in to: – www.facebook.com/hozpitalitybuzz and https://www.youtube.com/Hozpitality

Middle East Hospitality Excellence Award are presented to recognize the best organizations in the industry that have demonstrated competence, creativity, ingenuity and success in the Middle East & North Africa booming hospitality industry. Log on to www.hozpitalityexcellenceawards.com

To learn more about the group, log on to:

www.hozpitality.com, www.hozpitalityplus.com, www.hozpitalityexcellenceawards.com


Raj Bhat
Founder & CEO
PO Box – 119395, dubaiWATER
Phone:- +971 4 334 31 77, Fax:- +971 4 334 31 78
E-mail:- [email protected]

SOURCE Hospitality Group

25 tips from a hotel connoisseur


Behold, the cheerful hotel staff greeting you when you arrive at your destination hotel. Boy do they know some secrets. As a hotel expert, I also know a few tricks!

Upgrading your room when you arrive is probably one of the biggest flexes of the front desk person. They can help you walk into a room that will make you ooh and ahh. Or, they can put you in their oldest room with no view.

How do you get these upgrades, freebies, and hacks? As the saying goes, it’s good to be nice. Hotel employees want to be nice and give you nice things. You just have to figure out how to get them. And being nice is probably the fastest way to get there.

Rodrigo_SalomonHC, Pixabay

Of course, there are plenty of other hacks and tricks that will help you find the best hotel that will keep you happy throughout your trip. Not just a place to lay your head.

After staying at hundreds of hotels and helping friends and family book theirs, I’ve gathered quite a bit of information about hotels and how they work. I was upgraded to the Presidential Suite at Harrah’s New Orleans. I was a Platinum Elite member at Marriott. My account with a single booking app has over 50 unique stays. Here are 26 tips I’ve learned as a hospitality connoisseur.

1. Tipping is a MUST

Tipping at reception, housekeeping, and valet is a must in the United States and the Caribbean. Tip housekeepers at the start of your stay, not just at the end. They will reward you for your kindness.

2. Enter with the locals

Advice from a hotel expert
lpphoto, Pixabay

The valet and bellhop guys are your best travel friends. They can get you things that only locals know how to get. Sometimes these guys are a better option than the concierge, who often recommends hotel partners rather than local places that are really good.

3. Ask for a room away from the elevator

Ask for a room away from the elevator – less noise. And. no one passes all the time, on the way to take the elevator.

4. Use a travel agent

Travel agents can offer you extra benefits that are worth it! With the inside scoop, they may be able to offer you room upgrades, free meals, activities and more.

5. Sandwich method for upgrades

jarmoluk, Pixabay

Slip a tip to your receptionist between your ID and credit card upon check-in. You can ask for free upgrades or a better view, or nothing at all. They will usually plug it! (Note: I use this one in Vegas mostly.)

6. Last minute hotel reservations

Last minute bookings can be your friend. Unless you are going to Carnival or Mardi Gras, last minute bookings can be cheaper.

7. Ask for a free drink or apps

Hotels with restaurants usually have drink tickets available. And they hand them out like candy on Halloween. You just have to ask.

8. Timing of your recording

Check in when the hotel is least busy, usually between 3-5pm. This is when employees are least busy (and probably least stressed.)

9. Be High Key Over Low

Be polite and discreetly ask questions about upgrades, etc. Rudely doing it won’t make it happen. And asking at a busy time of day is like bringing candy to class. Everyone wants it.

10. Free Cancellation

Rodrigo_SalomonHC, Pixabay

Pick up the phone and call the hotel. It may take a while to be convinced, but you can usually cancel your hotel room at any time.

11. Reschedule instead of cancel

Reschedule 10 days later, instead of cancelling. If you don’t want to deal with the phone call, you can always reschedule or change your travel date with your hotel at no cost. Then call back in a day or two and cancel. (This sneaky trick doesn’t always work!)

12. Walk in and negotiate

Come in and negotiate. If you like to bargain like me, try getting into a hotel that you know isn’t full. (Here’s a hint, check the parking lot for the number of cars.) You might be able to get a room for less than what third-party booking sites offer.

13. Dig for Unique Amenities

Mr. Jay W, Pixabay

Not all hotels reveal their juicy secrets. Loaner cars and concierge levels may not be offered outright. Look at hotel reviews and scour the hotel’s website to be sure.

14. Bring your water bottle

Bring your bottle of water from home. Many hotels now offer filtered water in their gym. Instead of buying plastic water bottles, just bring your water bottle from home and refill it as needed.

15. Don’t just find amenities, use them

Don’t just find the amenities, use them. Ask for turndown service when you check in. Email your concierge and let them help you with reservations. Take a dip in the saltwater pool. Use these UP amenities!

16. Don’t Worry About Your Phone’s Charger

Call downstairs if you forgot your charger. Every hotel these days has all the chargers you would need to charge your cell phone or tablet. Just call downstairs and ask for it and they’ll probably send one straight to you.

17. Corner bedrooms

Corner rooms are my jam! The extra space is well used and some hotels even add picture windows to corner rooms. The W San Francisco helped me study in style with its wraparound window seats in its corner room!

18. Ask for a high floor

Lk_Drak, Pixabay

Some hotels may not have a ton of upgrade options. Its good. Ask for a higher floor instead. The higher the floor, the better the view.

19. Ask about an airport transfer

Many resorts and hotels offer a free ride to the airport. Some offer transfers at a lower rate than you would get if you booked directly with the transport company.

20. Leave a review of your favorite local hotel.

Leaving reviews, especially positive reviews, can get you far with hotel managers and employees. Also, make sure you have a picture of yourself in your bio so they can recognize you the next time you visit.

21. Send an e-mail in advance.

I had a bad experience in a hotel (deafening construction noise at 5am). Otherwise, I loved the hotel and wanted to give them another chance several months later. I emailed the manager I spoke with the first time to let him know I was coming. The person no longer worked there, but my email got through to the current manager. And, she offered to pay for my room for two of the four nights I was there!

22. Ask for your breakfast to go

photo studio boa, Pixbay

You can have your daily breakfast in a takeaway container if you don’t have time to sit down for breakfast. Just ask when checking in.

23. Check in early

After staying up all night to catch a red eye and land at an obscenely early hour, I was exhausted. I tried to wait until 10 am to try to check in but my eyes were so heavy. I said f-it and went to the hotel. I told the receptionist that I had just arrived after a long night of travel and they gave me a key and sent me to bed! This may not work in all hotels. Some may require additional time or additional fees.

24. Late check out

If I’m staying at one of the chains, I usually request a late checkout when I arrive. Otherwise, I wait about 30 minutes before leaving to ask. Did you know that Marriott Platinum members can request a check-out until 4:00 p.m.?

25. Stay After Departure

Do you have a later flight? Use hotel amenities after checkout. You can use their gym, pool, business center, and lobby until it’s time for you to head to the airport. In addition, they will keep your luggage.

26. Walk through the hotel

I always like to walk around the hotel right after check-in, if I’m not too tired. I found libraries, conference rooms inside old vaults and maybe a ghost or two!

Uwe_Jelting, Pixabay

Zaplox: Award-Winning Levi Hotel Spa Resort Becomes First Hotel in Finland to Use Zaplox Mobile Key


Zaplox AB (publ) (“Zaplox”), which provides hotels, resorts and casinos with a touchless digital customer journey for a safe and engaging guest experience, announces that it will provide Zaplox mobile key app (Premium 1) to the winner Levi Hotel Spa Resort with a total of 280 rooms in Finland. Levi Hotel Spa Resort, named Finland’s Best Spa Hotel 2021 by the World Spa Awards, is a four-star hotel with ski-to-door access to the famous Levi Ski Resort in Kittilä, Lapland. Levi Hotel Spa Resort includes Levi Hotel Spa with 203 rooms and Design Hotel Levi with 77 rooms. Complex becomes Zaplox’s first mobile key application customer in Finland.

In the near future, guests staying at Levi Hotel Spa Resort will be able to download Zaplox’s fully personalized app to their phone and use the mobile key to unlock their hotel room and access other hotel facilities such as the spa and the swimming pool. Guests will also be able to use the app to view the hotel’s digital compendium and special promotions, as well as to book their next stay and communicate with the hotel.

“We are very happy to provide our solutions in Finland and we are proud that Finland’s Best Spa 2021 is Zaplox’s first Finnish customer. This solution is a great choice for hotels that want to combine their own customer app with a mobile key It is a flexible solution and the delivery time is short – in most cases less than 30 days This allows our customers to launch the application quickly and then gradually develop the content and offers Zaplox Mobile Key App is used by many hotel guests around the world – from small independent city hotels to large resorts and casinos with thousands of rooms.We look forward to further enhancing Levi Hotel Spa Resort’s renowned